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91 Job offers

  • SANDRO
    SMCP - Sandro, Maje, Claudie Pierlot PT Keyholder at SMCP (Sandro) Location: Sandro Boutique, Pacific Centre Mall About SMCP: At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. What You’ll Do: Leadership & Supervision Lead and supervise the team in the absence of the Store Manager/Assistant Manager.Assist with daily operations, including cash handling, opening/closing, and KPI tracking.Customer Service & Sales Provide exceptional customer service with product knowledge and personal recommendations.Build and maintain a client book, fostering relationships and loyalty.Achieve sales targets through outstanding service and brand values.Address customer service issues promptly and professionally.Store Operations & Visual Merchandising Maintain high store standards, ensuring a welcoming and organized environment.Oversee stock replenishment to align with demand and visual standards.Team Collaboration & Development Support new hires and encourage team development, promoting a growth-focused culture.Motivate the team to meet sales goals, fostering a results-oriented environment.Brand Experience & Client Engagement Create an inclusive, personalized shopping experience, welcoming clients to our collections.Guide clients through their shopping journey, meeting their unique needs.Who You Are: 1+ year of experience in retail or customer service, with supervisory experience preferred.Enthusiastic about providing exceptional customer service and working in luxury retail.Knowledgeable and passionate about fashion trends.Excellent communication skills, with a friendly, approachable, and persuasive demeanor.Adaptable and open to pursuing a career in retail management.Social media presence is a plus but not required.Flexible availability, including evenings, weekends, and holidays, is required.Join a Career That Fits Your Lifestyle: At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that balance and well-being matter. That’s why we provide generous paid time off—plus paid parental leave, pet benefits, and resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring. Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team! VANCOUVER COMPENSATION RANGE $18.40—$23 CAD
    Fixed-term
    Vancouver
  • Keyholder, Full-Time - Versace Vancouver Outlet - bc

    VERSACE
    GV-OUTLET Vancouver Reports to General Manager. Responsibilities include: Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike Meet & exceed sales goal targets (daily, monthly, yearly) Meet & exceed targets for client data capture Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV) Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance Support the team in generating new client relationships while maintaining those that are existing Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment Support the business by maintaining seamless inventory operations throughout the day Process returns and exchanges Ability to communicate effectively & build strong partnerships with clients, peers, and management Develop business driving initiatives, contests and events Support the sales team through various coaching & training techniques Qualifications include: Minimum of three years of experience in a retail environment Full understanding of specialty retail and a proven track record in clientelling. Ability to thrive in a high paced retail environment. Ability to multi-task with ease while maintaining a balance of daily responsibilities A powerful and electrifying personality that is entrepreneurial and sales focused - The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected]. - In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: $22.00-$22.00
    Permanent
    Vancouver
  • TORRID
    We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.
    Permanent
    Mississauga
  • RALPH LAUREN
    Position Overview The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and foremost, the Ralph Lauren Sales Professional must have the selling skills, confidence and drive to exceed sales goals. The Sales Professional must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client's interest in Ralph Lauren's lifestyle brand. Sales Professionals hold the critical position of acting as brand ambassadors, consistently exceeding customer expectations and achieving their sales targets. His or her passion for Ralph Lauren is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Sales Professional. Essential Duties & Responsibilities Provide exceptional customer service and hospitality by greeting, listening and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling. Elevate in store experience by consistently delivering memorable moments to every customer. Maintain customer correspondence to build and enhance relationships and drive sales. Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles. Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products. Develop strong product knowledge across the RL Lifestyle catalogues. Be well informed about the company history, current events and general information about Ralph Lauren. Knowledgeable in current industry trends and technology including familiarity of competition. Maintain a professional appearance and behaviors and follow the Ralph Lauren dress, presentation and grooming standards. Support and leverage all company initiatives as they relate to product launches, customer experience and selling. Adhere to company policies and procedures at all times. Assist with inventory, special events and projects as needed. Perform opening and closing store duties as needed. Maintain open, professional and ongoing communications with store management, peers and corporate partners. Ability to network and socialize with our target customers. Pay Range Max Pay Range Min
    Permanent
    Toronto
  • ESSILORLUXOTTICA GROUP
    Requisition ID: 897355 Position:Full-Time Total Rewards: Benefits/Incentive Information Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and technologies, ensuring patients' quality care. Through this continuous innovation, we own a leading position in major categories such as finishing equipment, eye health assessment, eye refraction and fitting measurements. Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! About Cellview Imaging Cellview Imaging, based in Toronto, is a medical device company revolutionizing eye care with its ultra-widefield retinal imaging technology. This innovation enables clinicians to capture high-definition images of the retina, including peripheral areas, aiding in earlier disease detection and better patient outcomes. Now part of EssilorLuxottica, Cellview leverages global resources to accelerate innovation and expand its reach. Position: Regional Sales Representative This role is key to driving regional growth by engaging eye care professionals and institutions. The representative will promote Cellview's imaging solutions, manage the full sales cycle, and support implementation. Key Responsibilities Sales & Territory Management Develop and execute strategic plans to meet/exceed sales targets. Prospect new clients via outreach, referrals, and events. Maintain and grow existing accounts through regular engagement and support. Customer Engagement Present product benefits to optometrists, ophthalmologists, and administrators. Guide prospects through clinical validation, pricing, and onboarding. Collaborate with internal teams to ensure customer satisfaction. Collaboration & Reporting Share market insights with cross-functional teams. Maintain CRM records (Salesforce) with accurate pipeline and interactions. Provide weekly sales reports and forecasts. Qualifications Bachelor's in Business, Life/Health Sciences, or related field. 3-5 years of successful sales experience in medical devices or health tech. Strong communication, negotiation, and organizational skills. Valid driver's license; regional travel up to 50%. Preferred Assets Experience in optometry/ophthalmology environments. Knowledge of imaging modalities (e.g., OCT, fundus photography). Familiarity with DICOM/PACS, EMR systems, or vision screening. What We Offer Competitive base salary + uncapped commission. Comprehensive health, dental, vision, and RRSP matching. Ongoing professional development and training. Opportunity to impact eye care through cutting-edge diagnostics. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected]. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
    Permanent
    Toronto
  • TORRID
    We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.
    Permanent
    Regional Municipality Of Niagara
  • RALPH LAUREN
    Summary As a Sales Professional at Ralph Lauren in Vancouver, you will embody a passion for creating extraordinary client experiences within the brand. You will have the selling skills, confidence, and drive to exceed sales goals, acting as a brand ambassador and consistently exceeding customer expectations. ResponsibilitiesProvide exceptional customer service and hospitality by greeting, listening, and assisting customers.Elevate in-store experience by delivering memorable moments to every customer.Maintain customer correspondence to build and enhance relationships and drive sales.Drive consistent business through key product pillars and full price volume across all Ralph Lauren lifestyles.Utilize technology and virtual selling for outreach to clients.Develop strong product knowledge across the RL Lifestyle catalogues.Maintain a professional appearance and adhere to Ralph Lauren dress standards.Support company initiatives related to product launches and customer experience.Assist with inventory, special events, and projects as needed.Perform opening and closing store duties as needed.RequirementsRelevant work experience preferred.Well-developed written and verbal skills.Excellent interpersonal skills with the ability to build and maintain strong working relationships.Strong organizational skills and attention to detail.Ability to multi-task and work in a high-pressure environment.Self-starter with a proactive mindset and passion for learning.Proficient in English; other languages a plus.Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.Ability to maneuver around the sales floor and lift up to 30 lbs.
    Permanent
    Vancouver
  • RALPH LAUREN
    Summary As a Sales Supervisor in Vancouver, you will lead the sales floor to ensure a consistent and memorable customer shopping experience. You will partner with the General Manager and Assistant Manager to learn leadership roles, positively influence the sales team, and drive sales. ResponsibilitiesTake a proactive approach to self-development and actively engage in feedback sessions.Exhibit pride through positive demeanor, body language, and personal presentation.Commit to all training tools provided, including customer excellence and product knowledge.Support and promote new business initiatives to the sales team.Demonstrate professional etiquette through integrity, honesty, and respect.Build on personal sales experience to become a more effective store leader.Uphold customer service and training standards in the store.Develop a proactive clientele business through social engagement and relationship skills.Deliver value-added services to enhance customer experience.Maintain merchandise according to visual presentation standards.Participate in merchandising activities, including stock maintenance and floor changeovers.Utilize product knowledge and selling tools to strengthen expertise.Meet and exceed personal sales and SPH goals.Perform opening/closing procedures and manage returns and exchanges in the absence of a manager.Partner with managers to check task tracker and retail web for updates.Manage, mentor, and coach the sales team to expand their clientele and maximize sales.Support the management team with daily tasks and communicate tasks to management and associates.RequirementsCollege Degree or equivalent experience.Minimum of 2-3 years of Retail Management Experience, with time spent managing high volume luxury businesses.Strong business acumen.Enthusiasm and ability to maintain an environment consistent with RL lifestyle philosophy.Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation, and staff development skills.Strong communication and interpersonal skills.
    Permanent
    Vancouver
  • HARRY ROSEN
    HARRY ROSEN
    Summary As a Store Sales Manager at Harry Rosen, you will be responsible for building and developing a team that delivers a superior service experience to our discerning clientele. You will champion the customer experience and drive long-term customer loyalty and conversion through effective team training and development. ResponsibilitiesBuild and develop a team that recognizes their key role in delivering superior service.Focus on driving long-term customer loyalty and conversion by training the team on elevating both in-store and online customer experiences.Demonstrate interest and ability to develop others with a proven track record of coaching and development.Work within various departments such as sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure.Execute business plans and company initiatives individually and through the team.Requirements3+ years of retail experience with leadership capacity in managing a store or department.Strong business acumen in luxury retail.Keen understanding of how to execute business plans and company initiatives.Welcoming and inclusive mindset with a passion for upholding core values.
    Permanent
    Montreal
  • HARRY ROSEN
    HARRY ROSEN
    Summary As a Client Experience Leader at Harry Rosen in Sherway Gardens, Etobicoke, you will play a pivotal role in enhancing the customer experience in a luxury menswear retail environment. You will lead a team dedicated to delivering exceptional service and fostering long-term customer loyalty. ResponsibilitiesBuild and develop a team focused on providing superior service to discerning clientele.Drive long-term customer loyalty and conversion by training the team on elevating both in-store and online customer experiences.Develop and implement coaching and performance improvement plans to enhance team capabilities.Work across various departments including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure.Execute business plans and company initiatives with strong business acumen in luxury retail.Emulate and uphold the company's core values with a welcoming and inclusive mindset.Requirements2+ years of retail experience with leadership capacity in managing a store or department.Proven track record of coaching and developing others with tangible improvements.Strong understanding of luxury retail business operations.Passion for fostering an inclusive and diverse work environment.
    Permanent
    Toronto
  • SUITSUPPLY
    SUITSUPPLY
    Summary As a Sales Supervisor, you will play a crucial role in leading and developing a professional store team to achieve company goals. You will be responsible for building relationships with customers and providing exceptional service through effective communication and problem-solving skills. ResponsibilitiesSupport management team to lead and develop a professional store team to achieve company goals and improve individual objectives.Collaborate with training teams to develop a gold standard team.Present and educate customers on the fit, construction, and style of Ready to Wear and Custom-Made products.Practice professional salesmanship to achieve personal and store sales metrics.Ensure merchandise is properly displayed as per visual guidelines.Collaborate with store support departments to utilize company resources effectively.Align with Human Resources on company policies and development planning for the store team.Perform other duties assigned by store leadership team.RequirementsPrevious experience in management, sales, hospitality, and/or service.Exceptional customer service and clienteling skills.Professional verbal and written communication skills.Flexible work schedule, including nights, weekends, and holidays.
    Permanent
    Vancouver
  • HARRY ROSEN
    HARRY ROSEN
    Summary Lead and develop a retail team to deliver a superior luxury menswear client experience at the outlet location. Drive customer loyalty and conversion through coaching, performance management, and execution of business initiatives while supporting store leadership in daily operations. Responsibilities Champion the client experience and uphold brand valuesCoach and develop team members to improve performanceImplement business plans and company initiatives through the teamDrive long term customer loyalty and sales conversionSupport store leader with department management and operationsOversee merchandising within departments such as sportswear footwear accessories outerwear and tailored clothingParticipate in succession planning and talent developmentRequirements Minimum 2 years retail experience with leadership capacityExperience in luxury retail or menswear preferredDemonstrated ability to coach develop and document performance improvementStrong business acumen and ability to execute plansCustomer focused with inclusive welcoming mindsetComfortable working within multiple product departments
    Permanent
    Vancouver
  • MARC JACOBS
    MARC JACOBS
    Summary Retail Sales Supervisor supporting store operations at the Vancouver Outlet focused on driving sales, delivering exceptional customer experiences, coaching and developing the sales team, and ensuring store standards and company policies are maintained. Responsibilities Achieve or exceed individual and store sales and commercial KPIsLead the sales floor to deliver a customer first experience and build customer relationshipsMaintain a guest ready environment where clients feel welcomedBuild sales through styling expertise seasonal trends and product knowledgeManage client journey stages and behaviors to drive repeat businessInitiate client contact and follow up on sales events and inquiriesOpen and close the store according to company procedureEnsure sales floor and stockroom are well organizedAdhere to company policies and proceduresRequirements 3+ years experience in retail sales or industry adjacent roles with focus on customer servicePrior leadership experience strongly preferredExperience generating sales and developing client relationshipsDemonstrated verbal and written communication skillsStrong organizational follow up and time management skillsComputer skills including POS and Microsoft Office navigationPassion for the brand and product offeringFlexibility to work evenings weekends and holidays
    Permanent
    Vancouver
  • HARRY ROSEN
    HARRY ROSEN
    Summary Lead and coach store sales team to deliver elevated omni-channel client experiences and achieve digital and in-store sales goals. Responsible for performance leadership, recruitment, training, and ensuring adherence to store standards and policies at Pacific Centre or Oakridge locations. Drive client development activities and promote loyalty programs while fostering a welcoming inclusive culture. Responsibilities Coach Clothing Advisors and Specialists to maximize personal sales productivityDevelop and maintain in-store and after sales service standardsExecute Clientele Development activities and drive omni-channel client buildingAdopt floor leadership behaviors and promote digital sales initiativesPromote and educate advisors and clients on loyalty program features and activationHire, train and onboard new Clothing Advisors and SpecialistsAdminister training programs and complete performance assessmentsEnsure team alignment to store operational policies and loss prevention standardsSupport execution of business plans and company initiatives through team developmentRequirements Minimum of 3 years retail experience with leadership capacity managing a store or departmentExperience driving customer loyalty and conversion across in-store and online channelsProven ability to develop others with documented coaching and performance improvementExperience within menswear categories such as sportswear, footwear, accessories, outerwear and tailored clothingStrong business acumen in luxury retail and ability to execute business plansAbility to hire, train and assess team members effectivelyWelcoming inclusive mindset and alignment with company core values
    Permanent
    Vancouver
  • GUCCI
    Summary The Senior Client Advisor provides exceptional luxury client service, promotes brand values, and creates a branded customer experience while driving sales and client development. The role focuses on meeting individual and store targets, maintaining product and visual standards, and contributing to a positive team environment. Responsibilities Achieve or exceed monthly and seasonal individual and store sales goalsDeliver exceptional customer service following the Gucci selling ceremonyDrive and exceed individual KPI goals through quality salesCapture and maintain meaningful customer data in CRMMaintain an active, accurate, and organized client book with regular follow upAdvise clients on fashion trends and luxury product knowledgeWork collaboratively with team members to ensure a consistent client experienceMaintain store security standards and a neat understock and stock roomUphold Gucci image and visual display standardsRequirements Bachelor's Degree preferred3+ years of luxury fashion sales experience or similar customer service roleProven ability to drive sales results and build lasting customer relationshipsExcellent oral and written communication skillsStrong organization, follow up, and attention to detailTeam focused with ability to collaborate effectivelyAbility to work in a fast moving and dynamic environmentFlexibility to work evenings, weekends, and holidaysProper work authorization to work in Canada
    Permanent
    Edmonton
  • HARRY ROSEN
    HARRY ROSEN
    Summary Part Time Customer Service Representative responsible for delivering exceptional client service at the service desk and supporting store operations including order fulfillment, merchandising, and inventory tasks. The role supports omni channel activities and maintains store presentation while assisting sales floor needs as required. Responsibilities Process client transactions accurately through the POS and manage daily cash handling tasks.Collect and maintain new and existing client contact information and files.Support service desk activities, provide client resolution and escalate issues when appropriate.Pick E Commerce and in store transfer orders and support BOPIS operations to meet pick rate targets.Assist with logistics tasks such as markdowns, re tagging, re ticketing and stock maintenance.Maintain store presentation and assist visual team with seasonal merchandising and displays.Support inventory preparations and counts and monitor return items for restocking.Provide cross functional support on the sales floor and assist with daily tasks and ad hoc projects.Adhere to company standards and deliver consistent, high quality customer service.Requirements Minimum of 2 years of retail experience in a customer facing role, preferably in a luxury environment.Experience with shipping, receiving, merchandising, order fulfillment and inventory management in retail.Prior experience working at a service desk providing exceptional customer service is preferred.Strong service orientation with the ability to manage and assist multiple customers efficiently.Demonstrated interest in using technology to support retail customer service functions.Ability to work effectively as part of a team and support cross functional activities.Strong multi tasking and communication skills.
    Permanent
    Mississauga
  • RALPH LAUREN
    Summary The Associate Manager supports the General Manager in developing and executing strategic plans to drive store profitability and maintain brand standards. This role acts as a key decision maker in the GM's absence, focuses on operational excellence, talent development, and delivering an elevated customer experience aligned to brand expectations. Responsibilities Support the General Manager in analyzing business trends and planning store initiativesEducate and coach the team on sales and profit performance toolsCreate and maintain a consistent customer experience aligned to brand standardsAssist in client development strategies and lead community outreach activitiesExecute talent strategy and participate in recruitment and networkingProvide ongoing coaching, feedback and learning opportunities to employeesManage store operations including inventory control and shrink goalsChampion new selling technologies and omnichannel selling techniquesEnsure sales floor and store standards consistently exceed expectationsRequirements College degree or equivalent is a plusRetail management or similar high-volume specialty experience preferredProven track record building and maintaining positive customer and team relationshipsStrong business acumen and planning and prioritization skillsAbility to communicate effectively with customers and store personnelAbility to operate register, stand and walk for extended periods and lift up to 30 lbsWillingness to work a flexible schedule including evenings, weekends and occasional travel
    Permanent
  • HOLT RENFREW
    Summary The Sales Manager leads a team of sellers to drive the customer experience and achieve sales targets while providing an engaging employee experience. This role involves recruiting and developing talent, collaborating with store leadership, and maintaining operational and presentation standards in a luxury retail environment. Responsibilities Achieve sales and customer service targets for assigned areasRecruit select hire and onboard new team membersLead motivate and retain a high performing sales teamCoach employees on standards parameters and performance goalsServe as manager in charge of the store as requiredMaintain merchandise presentation and evaluate inventory performanceImplement customer relationship and loyalty management programsManage payroll expense and staffing coverage to meet business needsEnsure compliance with health safety privacy and cyber security policiesRequirements Minimum of 5 years supervisory experience with accountability for driving salesProven track record of exceeding sales and profit targetsRetail selling experience preferably in a luxury environmentDemonstrated leadership and coaching abilitiesExperience developing client bases and loyalty programsAbility to influence seasonal store planning and identify business opportunitiesKnowledge of health safety and privacy compliance requirements
    Permanent
    Calgary
  • VERSACE
    VERSACE
    Summary Provide exceptional client service and support store operations as a Keyholder, reporting to the General Manager. Drive sales and clienteling while maintaining daily operational standards and supporting the sales team through coaching and training. Responsibilities Act as a brand ambassador delivering an exceptional client experienceMeet and exceed sales targets and client data capture goalsCreate and maintain genuine client relationships and after sales serviceSupport daily store operations including opening and closing registers and visual maintenanceMaintain seamless inventory operations and process returns and exchangesDevelop business driving initiatives, contests and eventsCoach and train sales team members to support performanceRequirements Minimum of three years of retail experienceProven track record in specialty retail and clientellingAbility to thrive in a high paced retail environmentStrong multitasking skills and operational disciplineEntrepreneurial, sales focused personality with strong communication skills
    Permanent
    Vancouver
  • CRATE & BARREL
    CRATE & BARREL
    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the sales floor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach... Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader. Coach associates on exceptional performance and maintain a strong visible presence in the department/work area. Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable. Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state. Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store. Review KPI results, working with Assistant Store Leader to identify opportunities and corrective actions. Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance. Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors. What you'll bring to the table... Your sense of personal style with a discerning eye and passion for design and home furnishings Strong communication and interpersonal skills High school diploma/GED or equivalent We'd love to hear from you if you have... 1+ years customer service or retail experience Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night Minimum Starting Rate: $18.40 Hourly Up to: $23.00 Hourly Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
    Permanent
    Vancouver
  • ESSILORLUXOTTICA GROUP
    Requisition ID: 908576 Store #: EC0604 Cust Service Ott RIVOTC Position: Full-Time Total Rewards: Benefits/Incentive Information Founded in 1976, Riverside Opticalab Ltd is a world leading manufacturer and supplier of optical solutions. Our mission is to improve sight and empower our customers with the best optical solutions powered by our expertise and efficiency, driven by simplicity and flexibility. We deliver personalized services and product offerings to meet our customer's diverse and unique needs. By joining Riverside Opticalab, you become part of a team that is committed to continuous improvement and customer's satisfaction. We are committed to creating an exceptional workplace that values highly skilled talent in a stimulating environment. Riverside Opticalab Ltd is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION Answers phone to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. MAJOR DUTIES AND RESPONSIBILITIES Answer phones and respond to customer requests Confer with customers by telephone in order to provide information about products and services, to take orders, or to obtain details of complaints Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes Provide customers with product and service information Identify, research, and resolve customer issues using the computer system. Explains charges for services requested Refer unresolved customer grievances to designated departments for further investigation Transfer customer calls to appropriate staff Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Check to ensure that appropriate changes were made to resolve customers' problems Follow-up on customer inquires not immediately resolved Recognize, document and alert the supervisor of trends in customer calls Recommend process improvements Other duties as assigned QUALIFICATIONS You possess 2-3 years' experience in a similar position preferably in an eyewear optical environment. You are seen as a person with a sense of initiative and your ability to work in a team. You are seen as a talented person as it relates to your communication skills and have an ability to foster and maintain good relationships with people that you interact with. You are an individual that works well under minimal supervision. You are a person that likes challenges and is quite organized and have a great sense of priority. Bilingual candidate required (English and French) Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected]. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
    Permanent
    Ottawa
  • NEWELL
    Job ID: 8949 Alternate Locations: Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. Position Overview: The Key Account Manager (KAM) is responsible for managing the full omni customer/category day-to-day operations while delivering sales and profitability targets for a broad account base. This role requires solution-oriented thinking to maximize the availability of our products in the appropriate channels of distribution, consistent with our brand strategy, with an emphasis on superior new product execution. The KAM must proactively develop and implement consumer and shopper-driven strategies for their customers, demonstrating an entrepreneurial spirit to enable Newell to achieve best-in-class results. Key responsibilities include monitoring competitor brands/products, utilizing leading-edge data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits through price optimization for Newell Brands and our customers. The KAM will build customer relationships at the buyer and senior buyer levels and facilitate connectivity in other functional areas, including Marketing, Supply Chain, Communications, and Operations. Job Responsibilities: Delivers key sales supply chain and profitability targets. Builds close customer relationships at buyer level and facilitates connectivity with cross-functional areas to develop mutual KPIs (Channel/Customer Share and Profitability). Manages line review presentations/sell-ins, annual trade, budgeting, planning and development of sales plans at retailer from creation to execution Delivers with sales planning customer promotional plans at the product level, incorporating national brand promotions/marketing campaigns and customer specific activities with an omni-channel focus. Works with sales planning/brand activation to develop consumer and shopper driven strategies for key events/timeframes. Uses data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits. Qualifications: Bachelors/University degree in Business Administration (strongly preferred) 3-5 years sales and/or trade experience Selling or buying experience within consumer products, preferably across multiple brands and customers Experience developing and managing budgets Experience managing and / or influencing others Ability to thrive in a fast-paced environment Travel (min 25%) Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
    Permanent
    Brampton
  • MARSHALLS
    At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 9350 Yonge Street Location: CAN Marshalls Store 0766 Richmond Hill ON
    Permanent
    Richmond Hill
  • WINNERS
    Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 500 Terminal Ave Unit 818 Location: CAN Winners Store 0532 Ottawa ONHourly range: $19.60-$24.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Ottawa
  • WINNERS
    Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 84 Lynden Road Location: CAN Winners Store 0293 Brantford ONHourly range: $19.60-$24.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Brantford
  • WINNERS
    Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 499 Main St South Unit 250 Location: CAN Winners Store 0213 Brampton ONHourly range: $19.60-$24.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Brampton
  • RALPH LAUREN
    Position Overview The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and foremost, the Ralph Lauren Sales Professional must have the selling skills, confidence and drive to exceed sales goals. The Sales Professional must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client's interest in Ralph Lauren's lifestyle brand. Sales Professionals hold the critical position of acting as brand ambassadors, consistently exceeding customer expectations and achieving their sales targets. His or her passion for Ralph Lauren is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Sales Professional. Essential Duties & Responsibilities Provide exceptional customer service and hospitality by greeting, listening and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling. Elevate in store experience by consistently delivering memorable moments to every customer. Maintain customer correspondence to build and enhance relationships and drive sales. Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles. Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products. Develop strong product knowledge across the RL Lifestyle catalogues. Be well informed about the company history, current events and general information about Ralph Lauren. Knowledgeable in current industry trends and technology including familiarity of competition. Maintain a professional appearance and behaviors and follow the Ralph Lauren dress, presentation and grooming standards. Support and leverage all company initiatives as they relate to product launches, customer experience and selling. Adhere to company policies and procedures at all times. Assist with inventory, special events and projects as needed. Perform opening and closing store duties as needed. Maintain open, professional and ongoing communications with store management, peers and corporate partners. Ability to network and socialize with our target customers. Pay Range Max 23.89 Pay Range Min 19.5
    Permanent
    Vancouver
  • BROOKS
    BROOKS
    Who We Are: At Brooks, we believe movement is the key to feeling more alive. That's why we're driven to create gear and experiences that take people to the place that makes them feel more alive - whether it's a headspace, a feeling, or a finish line. Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. Our brand values help bond us together and drive our success: · Runner First We act in the best interest of the runner · Word is Bond We do what we say we'll do · Champion Heart We give our all in everything we do · There is no "I" in Run We stay generous with our humanity · Keep Moving We find ways to move every day, because joy is kinetic! We welcome everyone from every walk of life looking to inspire others through the power of movement - because we're all moving towards something. Let's run there. Brooksrunning.com, and through Brooks' Run Happy Promise 90-day guarantee Other duties assigned, including projects and ad hoc requests Perform special projects and additional duties as assigned. Complete reports as requested by sales and management Reports to be completed on a regular basis to include Prepick, DSS, and hold monitoring Other duties as assigned Qualifications: High school diploma required Bilingual in English and French, required 1 year customer service experience preferred Computer proficiency in Word, Excel, and Outlook Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another Excellent interpersonal skills that inspire and build trus,t resulting in effective working relationships across the company, and with retailers and consumers Ability to interact effectively and professionally with all levels of the organization Strong ability to positively deal with adverse situations Ability to anticipate how a decision made can affect our customers, our partners, our products, or other departments' operations and/or morale; "connecting the dots" Demonstration of innovation and initiative - always looking at improving our products and processes while also displaying a willingness to dive into the details and help wherever necessary Ability to understand and empathize with the runner to develop loyal, engaging relationships with our customers and the Brooks community Embraces and lives the Brooks values!\ Compensation: The pay range for this position, based out of the Brooks' Burnaby, Canada location, is $20.57 - $28.80 per hour. Base pay offered will vary depending on job-related knowledge, skills, and experience. Other: Brooks is proud to offer a robust benefits package to our employees and their families! Location: You will spend at minimum 3 days per week in our Burnaby offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person. At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
    Permanent
    Burnaby
  • WINNERS
    Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 44 Legend Court Location: CAN Winners Store 0305 Ancaster ONHourly range: $19.60-$24.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Hamilton
  • WINNERS
    Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 1010 Hoover Park Drive Location: CAN Winners Store 0418 Stouffville ONHourly range: $19.60-$24.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Whitchurch-stouffville
  • WINNERS
    Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 45610 Luckakuck Way Unit 1013 Location: CAN Winners Store 0427 Chilliwack BCHourly range: $19.85-$24.82 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Chilliwack
  • WINNERS
    Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 100 Anderson Rd SE Unit #190 Location: CAN Winners Store 0466 Calgary ABHourly range: $17.00-$21.25 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Calgary
  • NEWELL
    Job ID: 8415 Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. Location: Brampton Reports to: Director, Sales Job Summary: The National Account Manager is responsible for supporting the development and execution of a collaborative growth agenda between Newell Brands and your designated customer. Successful candidates will work in collaboration with Market Development & Planning, Marketing and the customer to develop sustainable growth strategies. Responsibilities: Leads the development of specific account strategies and annual operating plans that deliver Newell Brands budget and Omni Distribution, Shelving, Merchandising, and Price expectations. Leads the execution of annual Innovation Summits, development and delivery of customer Joint Business Plans, successful execution of annual Line Reviews and full year promotional plans at the category level.Frequently interact with customer personnel to drive the execution of the customer category plan, building strong relationships at the Merchant/Buyer level, and connectivity with the VP/DMM and other cross-functional areas P&L responsibility for business across the customer account. Must demonstrate strong financial acumen and the ability to manage all account P&L levers including List price, sales allowances, rebates, markdowns, trade marketing spend and other customer investments (i.e., Retail Media, Customer Data) at the category level.Strong cross-functional expertise in operational disciplines such as providing a monthly sales forecast and end to end supply planning with the customer. Must possess a strong understanding of customer distribution network and customer related metrics (i.e. Fill Rate, On-Time, Vendor Lead time, In-Stocks). Participates in the monthly Customer Business Review with Segment and Enterprise Leadership, highlighting risks and opportunities to annual operating plan and customer JBP. Participates in the monthly Segment Demand Review as a key step of the Newell S&OP process Networks and builds strong relationships with key customer decision makers and key internal stakeholders. Externally advocates for the Newell business and internally advocates for the customer. Use data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and gross margin. Manages trade spend/customer programs in collaboration with trade and finance to deliver \exceed Newell annual budget and customer JBP targets Negotiates and manages trade funds to create customer and company value by consistently measuring and enforcing trade terms and identifying opportunities for improvement Works with demand planning to develop accurate sales forecasts and achieve specified levels of forecast accuracy Monitors the competitors' brands and products as well as our market share, competitor market share, and target market share to understand shopper trends and opportunities and communicating to appropriate sales, trade and brand management Leverages our brands and product mix to improve profitability and meet customer, shopper, and Newell Brands targets Leverage category development management, customer planning, commercial finance, and customer supply chain resources in the development and activation of customer category business plans. Analyze business trends and ideates on ways to drive the business - collaborates with cross functional team on the tactics Responsible for accurate sales forecast and sales attainment Track plan progress and conduct timely reviews with customer; make plan adjustments as necessary Leverage customer knowledge and consultative selling (SIERA) to create win-win solutions for customer/category growth Monitors the competitors' brands and products as well as our market share, competitor market share, and target market share to understand shopper trends and opportunities and communicating to appropriate sales, CSP and brand management Present plans, recommendations, initiatives to customer to gain approval Leverage category and consumer insights to build customer-centric recommendations to sales growth. Actively lead day to day business interactions with customer and internal partners to ensure proactive management of business trends. Develop internal partnerships to lead customer omni-channel business plan objectives. Key Qualifications: Bachelor's Degree in Business or similar field, MBA is a plus Minimum 7+ years of direct and hands-on experience in sales and/ or channel marketing Experience working in a Consumer-Packaged Goods (CPG), Fast-Moving Consumer Good (FMCG) and/or consumer durables industry strongly preferred Ability to analyze syndicated data Knowledge of Walmart systems and processes Experience with a live trade accrual system History of setting and delivering a growth agenda Experience developing and managing trade budgets History of negotiating complex business deals that provide value to all parties Ability to operate independently given direction, and bring ideas and solutions to issues raised Ability to analyze and assess organizational needs and provide solutions accordingly Excellent written and verbal communication skills; must be able to present data in an organized manner to different levels of the organization Strong project planning, tracking & organizing skills Ability to build relationships and navigate a matrixed organization Ability to motivate teams to produce desired tangible outcomes within tight timeframes Willingness to travel 20-25% of the time Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
    Permanent
    Brampton
  • TORRID
    We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.
    Permanent
    Red Deer
  • TORRID
    We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.
    Permanent
    Oshawa
  • SKECHERS
    WHO WE ARE: Headquartered in Southern California, Skechers-the Comfort Technology Company®-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. The Bilingual Customer Service Representative provides excellent customer service to customers by placing orders, answering questions and resolving concerns. CSR will also work as a team player with the Sales Team and rest of Customer Service Team in Canada. You will support the activities associated with SKECHERS ecommerce sales, SKECHERS Plus program, support SKECHERS retail stores and provide service to consumers. Will also work as a team player with the Sales Team and rest of Customer Service Team in Canada. ESSENTIAL JOB RESULTS Assist with consumer inquiries received via phone, email, live chat, mail, fax and social media in a high-volume environment. Ensure quality experience by providing friendly, professional service. Access internal company systems to extract data pertinent to consumer concerns and follow-up with the consumer accordingly. Utilize Customer Service and web technologies to increase consumer satisfaction. Monitor order and return flow. Create RAs for approved consumer returns and exchanges. Process credits and exchanges for returns to SKECHERS.ca. Assist customers with their SKECHERS Plus membership accounts Collaborate with SKECHERS Store Managers and District Managers to resolve consumer concerns in-store. Manage the tracking and claims process and settlement. Research and troubleshoot technical issues as needed. Utilize Freshdesk CRM tool to monitor consumer contacts. Provide monthly feedback to upper management regarding incoming consumer contacts and provide recommendations on how to improve moving forward. Any other duties that arise from time to time. ADDITIONAL RESPONSIBILITIES · Other duties as assigned. SUPERVISORY RESPONSIBILITIES · No JOB REQUIREMENTS Fluent in English French is a MUST. Excellent oral and written communication skills. Prior customer service/consumer affairs experience, preferably working directly with consumers in a medium or high-volume contact center environment. Ability to manage multiple priorities. Retail management experience would also be considered. EDUCATION AND EXPERIENCE Excellent organizational and time management skills. Familiarity with a CRM system, preferably Freshdesk. Experience with Microsoft Office products including Word, Outlook, Excel and PowerPoint. 1-3 years customer service experience in an office environment. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand; use of hands, or feel, and talk or hear. The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times. Salary Range: $55,000- $57,000 About Skechers Skechers, a global Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do - delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent over 30 years helping people of all ages look and feel good. Equal Employment Opportunity Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment. Reasonable Accommodation I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job.
    Permanent
    Mississauga
  • KAO
    The Role: As a Customer Business Manager, you will develop and execute annual and long-term business plans towards the profitable achievement of sales targets/budgets for various Kao Customers. You will drive outstanding marketplace results through data-driven benchmarking, category management and trade marketing strategies and strong business relationships with strategic customers. You will collaborate with strategic customers to build and execute joint business plans that achieve sales and profitability targets while driving category and brand growth. Kao Canada offers a generous benefits package and a competitive salary range of $75,000 - $95,000. What You Will Do: Develop and implement business plans and promotional programs that will achieve the sales budget and increase our market share Negotiate all promotional activity, listings, distribution and shelf placement at the account Negotiate annual business plan and trade terms Analyze a large volume of data with the ability to spot trends and use your interpretation of the numbers to create a positive outcome Regular and routine visits to Account head office to meet with Account personnel Regular retail store visit responsibilities to observe store level dynamics and learn and share insights Overall responsibility for your account P&L What You Will Need Bachelor's degree 1-2+ years of experience in sales and trade marketing management experience in CPG industry Experience in a beauty care environment is preferred with understanding of Hair care and Skin care categories Microsoft Office proficiency Organizational skills Collaborative mindset that works closely with Category Management and Trade Marketing to provide support, develop and advise on decisions and strategic direction for the account How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation. Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/). All qualified, interested employees are encouraged to apply. Kao is an Equal Opportunity Employer. All decisions are made without regard to race, sex, color, national origin, religion, age, disability or veteran status. Kao Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
    Permanent
    Toronto
  • ESSILORLUXOTTICA GROUP
    Numéro de réquisition: 906437 Magasin #: 993334 Sales Canada - Field CAN Poste:Full-Time Rémunération globale: Benefits/Incentive Information Si vous avez déjà porté des lunettes, nous nous sommes déjà rencontrés. Nous sommes un leader mondial dans la conception, la fabrication et la distribution de verres ophtalmiques, de montures et de lunettes de soleil. Nous offrons à nos partenaires de l'industrie, présents dans plus de 150 pays, un accès à une plateforme mondiale de produits de soins visuels de haute qualité, tels que la marque Essilor, avec Varilux, Crizal, Eyezen, Stellest et Transitions, ainsi que des marques emblématiques appréciées des consommateurs comme Ray-Ban, Oakley, Persol et Oliver Peoples. Nous disposons également d'un réseau qui offre aux consommateurs des soins visuels de haute qualité et des expériences d'achat de premier ordre grâce à des enseignes telles que Sunglass Hut, LensCrafters et Target Optical, ainsi que sur des plateformes de commerce électronique de premier plan. Grâce à un réseau mondial unique de filiales commerciales et de distributeurs indépendants couvrant les principaux marchés, nos clients ont accès à un portefeuille solide des marques les plus populaires de verres, de montures, d'instruments et d'équipements, pouvant répondre à tous les segments du marché. L'équipe Professional Solutions collabore directement avec nos clients pour développer des relations professionnelles basées sur la confiance et le service personnalisé. Rejoignez notre communauté mondiale de plus de 200,000 employés dévoués qui participent à la transformation de l'industrie de la lunetterie et des soins visuels. Découvrez-en plus en nous suivant sur LinkedIn! FONCTION GÉNÉRALE Le représentant commercial atteint les objectifs de vente et génère de la croissance en visitant régulièrement les clients, en optimisant les appels selon leur profil et le programme de fidélité Luxottica. Il exécute les stratégies de marque tout en respectant les normes de distribution, formation, productivité et marchandisage. PRINCIPALES FONCTIONS ET RESPONSABILITÉS Atteindre les objectifs de vente, de prix moyen, de distribution et de productivité par collection Élaborer et suivre un plan d'appel pour assurer des visites régulières des clients, avec une rotation de 4 à 12 semaines et priorité aux clients Diamant, Platine, Or et Argent Effectuer des visites régulières pour maintenir le merchandising visuel, rafraîchir les matériaux POP et l'espace de la carte afin de soutenir la vente Journalisation des visites dans One Sales Suite Utiliser rapports, formations, échantillons et outils pour optimiser la relation client et l'efficacité des ventes. Gérer de manière proactive la distribution sur leur territoire en fonction des directives de la marque Établir de solides relations de travail à tous les niveaux au sein des pratiques et des entreprises qu'ils gèrent Utilise les documents de la marque pour former régulièrement les clients et assurer une communication cohérente du message aux patients/consommateurs Reste à jour sur les tendances affectant l'entreprise Cultive la clientèle existante avec des visites régulières à leur emplacement, tout en prospectant continuellement un nouveau potentiel sur le marché Collaborer avec ses homologues des ventes (c.-à-d. d'autres divisions de marque, Essilor, etc.) pour offrir des programmes de synergie plus larges Participe et représente Luxottica à des salons professionnels locaux, régionaux et nationaux Élabore un plan d'affaires efficace en utilisant les ressources de récompenses Luxottica pour démontrer le ROI et stimuler la croissance des ventes Soumet des rapports hebdomadaires, mensuels et trimestriels pour soutenir les stratégies de croissance Participer aux formations, conférences, réunions d'équipe et rendez-vous dans le district Organise des expositions et événements pour promouvoir les marques et stimuler les ventes QUALIFICATIONS DE BASE 2+ ans d'expérience en vente directe avec résultats prouvés Capacité à transporter des sacs d'échantillons de 25 lbs Excellentes compétences en communication, formation et présentation Succès démontré en vente et en développement de relations Expérience en merchandising visuel Résolution des problèmes et anticiper les défis Maîtrise des outils PC (Excel, Word, PowerPoint) Voyages fréquents (jusqu'à 100%) avec nuitées selon la région Permis de conduire valide et éligibilité au travail aux États-Unis Utilisation d'un véhicule personnel pour déplacements professionnels quotidiens Bilingue (écrit et parlé) en français et en anglais BAC en commerce ou marketing, un atout Échelle salariale: - 69,839.56 La rémunération des employés est déterminée par de multiples facteurs, notamment la géographie, l'expérience, les qualifications, les compétences et les exigences locales en matière de salaire minimum. En outre, vous pouvez également bénéficier d'une prime ou d'un plan de commission compétitifs, qui complètent un ensemble de récompenses de premier ordre. Les avantages sociaux peuvent inclure les soins de santé, l'épargne-retraite, les congés payés et les vacances, ainsi que diverses réductions pour les employés. Sur demande et conformément aux lois applicables, EssilorLuxottica fournira des aménagements raisonnables aux personnes handicapées qui ont besoin d'aide dans le processus de candidature et d'embauche. Pour demander un aménagement raisonnable, veuillez appeler la ligne d'assistance téléphonique EssilorLuxottica éthique et conformité au 844-303-0229 (assurez-vous d'indiquer votre nom et vos coordonnées afin que nous puissions assurer un suivi en temps utile) ou envoyez un courriel à [email protected]. Nous sommes un employeur qui souscrit au principe de l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de sexe, d'origine nationale, d'origine sociale, de condition sociale, de perception en tant que victime de violence domestique, d'agression sexuelle ou de harcèlement, de religion, d'âge, de handicap, d'orientation sexuelle, d'identité ou d'expression de genre, de citoyenneté, d'ascendance, de statut de vétéran ou de militaire, d'état civil, de grossesse (y compris la discrimination illégale sur la base d'une grossesse ou d'un congé de maternité légalement protégés), d'informations génétiques ou de toute autre caractéristique protégée par la loi. Les personnes des Premières Nations aux États-Unis bénéficient d'une préférence conformément à la Loi Tribale.
    Permanent
    Montreal
  • RALPH LAUREN
    Position Overview As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key decision makers in the absence of the General Manager, in addition to owning their duty of responsibility. Success is achieved through operational excellence, optimizing talent and new ways of selling, while ensuring the highest level of brand integrity standards. Essential Duties & Responsibilities Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location Understand and educate your team on sales and profit performance tools and resources Create a consistent customer experience aligned to RL brand expectations by supporting the store vision Assist in the creation of the store client development strategy and lead community outreach in your market Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core, who can deliver the store vision Drive networking and recruitment activities in your store market Actively engage in ongoing talent development conversations, providing employees coaching, feedback and learning opportunities Maintain exceptional productivity standards through managing processes and store execution, including supporting with inventory control and management to achieve store shrink goals.Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result Uphold all company policies and procedures Provide feedback to General Manager & District Director, identifying high profit potential and category business trends for your store market Ensure sales floor and all store standards exceed expectations at all times Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas Pay Range Min Workspace Description Pay Range Max Pay Range Min
    Permanent
    Mirabel
  • TJX CANADA
    TJX Canada At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 4307 130 Ave SE Unit 50 Location: CAN Marshalls Store 0749 Calgary ABHourly range: $17.00-$21.25 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Calgary
  • HOMESENSE
    Homesense At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 700 Lawrence Ave. West Location: CAN Homesense Store 0107 Toronto ONHourly range: $19.60-$24.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Toronto
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Pay Range Min Workspace Description Pay Range Max Pay Range Min
    Permanent
    Toronto
  • MARSHALLS
    Marshalls At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 1855 Hyde Park Rd North Location: CAN Marshalls Store 0761 London ONHourly range: $19.60-$24.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    London
  • TJX CANADA
    TJX Canada At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Marketing Customer Service Supervisor (Bilingual) professional to lead and inspire a dynamic team while driving exceptional customer experiences. In this role, you'll oversee daily operations, manage sensitive escalations, and collaborate across departments to influence marketing initiatives and strategic projects. You'll have the opportunity to design training programs, optimize processes, and provide data-driven insights that shape business decisions. Join us and enjoy a culture that values continuous learning, collaboration, and professional growth. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources Management Incentive Plan along with a robust Retirement Savings Program A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week. Enjoy Associate discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Exciting career paths with growth opportunities and tuition reimbursement to support your career progression. What You'll Do: Responsible for onboarding and training new associates, providing ongoing education and support to enhance customer service knowledge, while supervising daily operations and managing sensitive escalations such as discrimination, harassment, social media issues, and loss prevention. Monitors and evaluates customer service contacts, measurement (KPI), reporting and makes optimization recommendations as required Analyze data as needed by various functions and produce customer service insights presentations. Represents the Customer Service team in ad-hoc strategy meetings and supports with IT testing of new product releases Consult with marketing peers, including but not limited to Loyalty and Brand on projects assigned by Customer Service Manager to make recommendations on marketing initiatives using historical data Partner with Customer Service Manager and Brand team to identify, prevent and problem solve potential crisis and communications issues Acts as an internal customer service consultant and subject matter expert across the TJXC organization. Collaborate with the Privacy team to become a record management champion and manage information accordingly About You: Minimum three (5) years of supervisory and team management experience in customer service, high volume call center and/ or retail environment. Excellent professional proficiency in both English and French, with strong verbal and written communication skills in both languages. Demonstrated interpersonal skills with ability to influence business partners, to build and maintain collaborative relationships to effectively identify business opportunities Managing general liability claims and dealing with highly sensitive cases such as discrimination. Previous PR experience is an advantage. Proficient in leveraging data science tools such as Power BI, SQL, Python, and Excel to build and maintain dashboards, analyze complex data, and deliver strategic solutions Skilled in critical thinking, problem-solving, and process improvement with the ability to identify root causes, implement corrective actions, and adapt strategies to support departmental goals. Advanced computer skills including MS Office - Excel and PowerPoint Post-secondary education in Business Management, Marketing or related programs considered an asset Posting Details: Posting End Date: November 14, 2025 What to expect: Qualified applicants must complete a one-way video interview via HireVue by November 19, 2025. Candidates who successfully pass this stage will proceed to a written test in English and French, followed by an in-person interview, a remote case study interview (case provided 3 days prior), and a final remote interview with the AVP. If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 60 Standish Court Location: CAN Home Office Mississauga ONSalary Range: $74,752.50-$104,653.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
    Permanent
    Mississauga
  • WINNERS
    Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas. About You: Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships. Task Management - Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 70 King William St Location: CAN Winners Store 0438 Huntsville ONHourly range: $19.60-$24.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Huntsville
  • SWATCH GROUP
    The company Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components. Job description As a Front Desk Customer Service Coordinator, you'll be responsible for providing our retail partners and end consumers with superior after-sales service. You will respond to customer service issues in accordance with Swatch Group's customer service standards and expectations, completing the administrative process from receiving the repair to delivering the final repaired product back to the consumer. Benefits: Health benefits, including dental and vision coverage. RRSP contributions with company match. Company discount. Life insurance Paid vacations. Paid sick days. Responsibilities include: Provide superior customer service and support to consumers and retail partners, resolving issues both on the phone and in person. Gather information about timepiece problems and service history, and communicate repair cost estimates and timepiece values. Process and update repairs in SAP, and handle repair transactions using the company's POS system. Review all incoming and outgoing watches, prepare accurate diagnosis forms, and work with watchmakers to understand each diagnosis. Communicate repair status updates to consumers using knowledge of watches and warranty guidelines. Assist the Customer Service team in following up on repairs sent to Switzerland and ensure work orders are completed on time. Collaborate with the Spare Parts department to ensure timely completion of repairs and consult with the Customer Service Admin on estimate changes. Working Conditions: Full-Time, 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours a week, certain holidays and blackout dates. Work is performed with moderate physical effort required and significant walking and standing for the majority of each shift. While this position has a low risk of injury, it requires lifting, pushing, pulling, and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures. Significant focus is required when completing reports and materials for presentations. Profile Possess excellent time management and organizational skills with a strong understanding of prioritization. Must have the ability to work under pressure. Resourceful problem solver who is able to proactively anticipate potential problems. Work positively within a team environment. Strong communication skills to interact with colleagues and consumers. Availability to work flexible hours, including weekends and holidays. Professional requirements 2+ years of customer service experience in the after-sales service division. Intermediate computer skills with working knowledge of SAP and MS Office. Experience working with POS systems.
    Permanent
    Toronto
  • SWATCH GROUP
    The company Depuis 1853, Tissot est au coeur de l'horlogerie suisse. Notre engagement envers l'artisanat et la qualité est égalé seulement par notre passion pour la performance et la précision. Nos produits pionniers, comme le célèbre Tissot T-Touch, ont marqué l'histoire. Le Tissot T-Touch Connect Solar, alimenté par l'énergie solaire et doté de technologies connectées respectueuses de la vie privée, confirme notre réputation d'innovateurs par tradition. Job description En tant que Troisième Clé Tissot, vous jouerez un rôle essentiel dans le soutien aux opérations quotidiennes du magasin, en collaboration avec le Responsable de Magasin. Vous serez un moteur de la performance commerciale, tout en encadrant et motivant l'équipe de vente. Rémunération compétitive + commission mensuelle. Avantages : Avantages de santé, y compris la couverture dentaire et visuelle Cotisations REER avec contrepartie de l'entreprise Rabais d'entreprise Assurance vie Les responsabilités comprennent Service à la clientèle et génération de ventes: Montrer l'exemple en fournissant un service à la clientèle exceptionnel et en aidant l'équipe à atteindre et à dépasser les objectifs de vente. Veiller à ce que l'équipe ait une connaissance approfondie des produits afin d'améliorer l'expérience et la prise de décision des clients. Opérations: Soutenir la direction du magasin dans les tâches opérationnelles quotidiennes en mettant l'accent sur la précision et l'efficacité de toutes les transactions. Veiller au respect des processus de contrôle des stocks, en minimisant les pertes et en garantissant l'exactitude de la gestion des stocks et des rapports. Marchandisage visuel: Appliquer et maintenir les normes de merchandising visuel conformément aux directives de l'entreprise. Veiller à ce que la présentation du magasin soit constamment maintenue à un niveau élevé, reflétant l'image de la marque. Conformité: Respecter les normes de sécurité sur le lieu de travail et servir de modèle pour les politiques et procédures de l'entreprise. Veiller au respect de l'ensemble des directives opérationnelles et des règles de sécurité. Conditions de travail: Le travail est effectué avec un effort physique modéré et nécessite de marcher et de se tenir debout pendant la majeure partie de chaque période de travail. Bien que ce poste présente un faible risque de blessure, il nécessite de soulever, pousser, tirer et tenir (jusqu'à 35 livres et plus avec un soutien approprié) des boîtes et des accessoires de magasin, ainsi que de se concentrer pour remplir des documents, gérer de l'argent liquide ou utiliser le point de vente. Statut d'emploi: Temps plein: Environ 35 heures par semaine. Doit démontrer une disponibilité flexible, incluant les jours fériés et périodes achalandées. Profile Disponibilité pour travailler dans les équipes d'ouverture et de fermeture ; horaires flexibles, y compris les week-ends et les jours fériés. Solides compétences en matière de communication (verbale et écrite), y compris de solides compétences en matière d'établissement de relations. Le candidat doit faire preuve d'initiative et être capable de travailler de manière autonome et en équipe. Capacité à communiquer de manière claire, concise et compréhensible. Orienté vers les résultats et doté d'un haut niveau d'énergie et d'enthousiasme. Passion pour la vente et le travail dans un environnement en évolution rapide.
    Permanent
    Montréal
  • TORRID
    Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Keyholder, you'll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers. What You'll Do: In partnership with management team, ensure store is achieving company objectives and KPI goals Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop Perform register functions while using your sales, promotion and product knowledge to drive add-on sales Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty Ability to work a flexible schedule inclusive of holidays, nights and weekends What You'll Need: Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success Be fashioned focused and stay on top of current trends Physical Requirements (with or without reasonable accommodation) Able to stand and walk around during scheduled Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc. What You'll Get: We offer a comprehensive package of benefits to employees, which depending on eligibility may include:
    Permanent
    Abbotsford
  • CLUB MONACO
    Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Position Overview The Associate Selling Manager contributes to the financial growth of the company by ensuring customer service exceeds beyond expectations, operational integrity in how we operate, and development and promotability of our human resources. He or she will be responsible for support the goals of the company and individual store. The Associate Selling Manager can also have specialty within the store, including merchandising, inventory, or project related. Essential Duties & Responsibilities Clienteling Create and foster a database of Club Monaco customers Implement a Personal Shopper Program Provide unsurpassed customer service at all times Implement a monthly outreach program to update client base as new product reaches the store Brainstorm ideas for in store events Partner with store management team and district manager to execute store events Field customer inquiries, including questions about a specific product, quality issues, return policy questions, etc. Implement a system to track monthly sales, number of inquiries, type of inquires, etc. Lead Product Knowledge sessions for store staff Communicate product and customer feedback to managers Will also assist the SM or GM with the following areas: Operational Duties Responsible for opening and closing the store on designated shifts Ensure monitoring and execution of daily payroll goals Assume Store Manager responsibilities in his or her absence Organize schedules for Assistant, Managers-in-Training, and Stylists Financial To achieve or exceed financial plans through effective planning and execution thereby contributing to the Company’s overall financial results Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals Entrepreneurial innovation to utilize all tools / support available and within framework of business to develop creative approaches to driving the business results Monitors sales and financial results and takes appropriate action at store level and communicates needs to supervisor Ensures store actions optimize sales, merchandise investment, wage investment and minimize stock shortage Ensures disciplined control of all store expenses Leads the store’s business planning process Human Resources To contribute to long term growth through minimum turnover, recruiting high level candidates as needed and maintaining and developing a store team of managers and service associates able to meet service and sales goals Encourages empowerment, reinforces ownership and leads a positive work environment Ensures management and service associates clearly understand and meet job expectations Selects, trains and motivates management and associates to meet their responsibility of a full and functional team Schedules and facilitates training sessions where needed to develop individual and overall team skills and abilities Models and coaches selling service as well as other skills Provides store management and service associates with continuous performance feedback and necessary training to assist them to meet current and future position requirements Inventory Management and Marketing To contribute to Company growth through marketing and inventory management and the achievement of appropriate gross margin return on investments Maximizes inventory to achieve planned sales through actions focused on selling what we own today and communication on what is needed to build the business Assesses and reacts to opportunities provided by competition Ensures operational integrity in routines and practices in how the store works Trains managers and service associates in inventory management and supervises physical inventory count Trains / coaches and audits store management and associates regularly on meeting timelines and standards related to direction on markdowns, promotional set up, merchandising direction, damage processing, consolidations and overall store standards Visual Presentation/Store Maintenance To ensure the Brand Integrity of the company is reflected to customer Trains and supports management and service associates in the planning and supervision of store flips and regular merchandising needs Ensures store works to merchandising/flip calendars Ensures store meets visual merchandising and maintenance standards Policy & Procedures To contribute to the success of the Company’s growth and securing of our assets through implementation of effective Loss Prevention methods and policies and procedures Monitors the application of policies and procedures Models accurate and appropriate knowledge and use of policies and procedures Regular follow up and partnership with LP responsible on audit standards / results / training and actions needed to meet loss prevention standards in conjunction with maintaining service level Reviews and audits all payroll procedures to ensure accurate reporting at store level and reports back to have any corrections made Leadership Attributes To contribute to the building of a customer service driven Company through leadership skills and personal attributes Store Opening/Closing Responsible for all opening and closing procedures of the store on all designated shifts as per the store hours of operations. Note: If one cannot open or close store they are responsible for finding replacement staff and must immediately inform DM/RM.Experience, Skills, and Knowledge ASC requires a minimum of 5 years retail management experience Computer proficiency with MS Office; Outlook, Excel, Word Excellent interpersonal skills supporting a team environment Excellent English communication - verbal and written Excellent time management/project skills Strong planning and organizational skills with a sense of priority for deadlines and attention to detail Ability to recognize and react to changing work demands Comfortable and confident in making effective autonomous (and group) decisions in a timely manner • Goal oriented: ability to stay focused on creating winning results Dedicated to high levels of Customer Service and Sales Productivity Transferability an asset and increases future opportunity on promotability Areas indicating leadership skills such as volunteer work Must be able to work shift standing and walking and be able to lift approx 20 lbs. Required to travel remote areas for business meetings Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions
    Permanent
    Burnaby
  • HOMESENSE
    At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 3221 Sunridge Way NE Unit# 400 Location: CAN Homesense Store 0025 Calgary AB
    Permanent
    Calgary