DECKERS careers

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us. Job Title: Field Experience Representative, Toronto Reports to: Sr. Manager, Field Experience Team, HOKA Location: Toronto, Canada (Field-Remote) The Role The Field Experience Representative is a proactive self-starter with a passion for connecting with local communities and increasing brand awareness. The Field Experience Representative will support the HOKA Brand by training retail staff, engaging consumers at events, activations, and expos, and providing marketing support throughout their territory. A strong candidate for this role is organized, motivated and able to establish lasting relationships. We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together. Your Impact The primary functions of this role include but are not limited to: Developing and maintaining productive, effective, and professional relationships with peers, superiors, sales representatives, and retail store sales staff Planning effective schedules for each week, in conjunction with sales reps in territory and office personnel Interacting with retail sales staff, generating excitement, teaching them about the brands, products, sales techniques, and answering questions Working at consumer events (to demonstrate products, build consumer awareness, and stimulate try on and sales) Who You Are Able to exercise good judgment, show initiative, and be proactive Able to travel throughout their territory and manage a fluid work environment An effective and efficient communicator Able to work with a variety of people and be consumer-focused We'd love to hear from people with Bachelor's degree preferred Experience working at promotional events Experience with one-on-one service, fitting, and selling of technical running footwear Familiarity with all products offered by HOKA Proficient in Microsoft Applications, especially Outlook Valid Driver's License and clean driving record, based on report from Deckers' insurance provider What We'll Give You - Competitive Pay and Bonuses - We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued. Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future. Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees' needs to get out, get healthy and come back stronger than ever. Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras Growth and Development - Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development. Health and Wellness - There's nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process. Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity. #LI-FI1

Seasonal Sales Associate About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Sales Associates are critical to the success of our stores. As a Sales Associate, it's your job to create the best possible customer experience. It's your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals. This is a seasonal position, lasting for 2-5 months. Description As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone. In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies As a successful Sales Associate, you know how to: Ensure the highest level of customer service possible as outlined in our Service Training Program Prioritize brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility Key Qualifications Two (2) years of retail store experience preferred.High School Diploma Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Highly motivated team player and self-starter Additional Requirements Flexibility of schedule and hours to meet the needs of the business. Proficient in Microsoft Office suite of tools and applications. Valid driver's license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. In addition to competitive base pay, we offer a Holiday Incentive Bonus to all hourly employees in North America. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Store Managers are integral to the success of our company. As a Store Manager, it's your job to develop and motivate effective teams that engage our customers and strengthen business results. In this role, you develop and lead a high-performing team that aligns with the company's values and regularly share our vision and mission with your team and customers. You take ownership of your team and work to create a culture of trust and accountability. Description As a manager of people, you continuously build your team through recruiting, training, development, and coaching. You maintain high training standards that facilitate your team to deliver personalized shopping experiences and promote brand loyalty. While you approach all operational and training programs with excellent organizational skills, you also know how to be agile and adapt to business needs in order to increase sales and deliver revenue goals. As a Store Manager, you are responsible for the store's inventory, cash, and labor. Additionally, it's your job to execute visual merchandising directions and maintain store standards that promote brand image. As a leader of people, you continuously motivate and develop your team members to meet the short and long-term needs of the business. Further, you understand that the needs of the business extend beyond the store's four walls, which requires that you maintain awareness of industry trends and local competitors in order to meet and anticipate customer demands. Core Competencies As an effective Store Manager, you know how to: Coach and develop your team to drive business results and professional growth. Ensure the highest level of customer service possible and prioritize brand and product knowledge training. Meet and exceed budgeted sales and revenue goals and monitor expenses. Develop store strategies that enhance customer satisfaction, expand traffic, and optimize profitability. Proactively cultivate awareness of your market beyond the four walls of your business, including industry trends, clienteling, and community outreach. Implement store administration and operations including compliance with policies and procedures. Manage inventory and partner with corporate stakeholders to meet the needs of your market. Regularly maintain a network for recruiting candidates to your store team. Key Qualifications Four (4) years minimum retail store management experience. Bachelor's Degree (preferred) or equivalent experience required. Excellent communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team and customers. Excellent leadership skills and experience managing people in a customer-facing environment. Demonstrated track record of exceeding sales targets and cost management for a store of comparable seasonality, volume and size Excellent organizational skills and ability to coordinate, people, resources, and services in order to address business goals and needs Problem-solving skills and ability to work through challenges. Ability to be agile to meet the needs of the business, especially during our busiest time of the year. Additional Requirements Flexibility of schedule and hours to meet the needs of the business. Flexibility to travel to meet the needs of the business. Proficient in Microsoft Office suite of tools and applications. Valid driver's license. As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Sales Associates are critical to the success of our stores. As a Sales Associate, it's your job to create the best possible customer experience. It's your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals. This is a seasonal position, lasting for 2-5 months. Description As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone. In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies As a successful Sales Associate, you know how to: Ensure the highest level of customer service possible as outlined in our Service Training Program Prioritize brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility Key Qualifications Two (2) years of retail store experience preferred. High School Diploma Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Highly motivated team player and self-starter Additional Requirements Flexibility of schedule and hours to meet the needs of the business. Proficient in Microsoft Office suite of tools and applications.