MCARTHURGLEN careers

The successful individual will leverage their proficiency in Sales to... - Deliver renowned and authentic service that creates an Expressive luxury customer experience - Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team - Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers - Support an environment of teamwork, trust and collaboration with peers, customers and supervisors - Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate The accomplished individual will possess... - 1-3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace - High school diploma or equivalent; college degree preferred - Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) - Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements - Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores across the country and a thriving e-commerce presence, we're passionate about creating spaces where our customers and team can feel truly at home. What You'll Be Working On Leading and overseeing all aspects of store operations, including sales performance, team development, merchandising, and customer experience. Coaching, mentoring, and inspiring your team to meet and exceed individual and store-wide goals. Fostering a positive, inclusive, and high-performing work culture rooted in QE Home's values. Delivering exceptional customer service and product knowledge while leading by example on the sales floor. Ensuring visual merchandising standards are executed consistently and creatively. Actively recruiting and consistently seeking out top talent, building and maintaining a strong, high-performing team. Leading performance management by setting clear expectations, delivering regular feedback, and holding team members accountable to achieve individual and team success. Managing the schedule, budgeting, and inventory control with accuracy and efficiency. Monitoring key performance indicators (KPIs) and using insights to drive business growth. Upholding health, safety, and loss prevention standards in accordance with company policies and procedures. What Will Set You Up for Success 3-5 years of retail experience; minimum 3 years in a supervisory capacity. A passion and previous experience in home décor, fashion retail, and creating memorable customer experiences. Demonstrated success in driving sales and building customer loyalty. Ability to lead teams to exceed all sales and profit goals. Strong communication and interpersonal skills with a collaborative leadership style. Experience with POS systems, visual merchandising, inventory management, and scheduling. Excellent organizational and time management skills with attention to detail. A hands-on approach to leadership, you're not afraid to jump in and work alongside your team. A solution focused mindset with the ability to see obstacles as opportunities. What You'll Need to Thrive Here Enthusiastic, adaptable, and self-motivated. Solution-oriented with a customer-first mindset. Confident decision-making and problem-solving abilities. Passionate about professional development for yourself and your team. Able to thrive in a fast-paced retail environment while maintaining composure and positivity. Open availability including days, evenings, weekends, and holidays.

Main Job Responsibilities Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.) Remain in compliance with operational and company policies and procedures Ensure store presentation and visual merchandising standards are maintained Running product from the back of house to front of house

Hour Passion is a concept store belonging to the Swatch Group, the world's largest watchmaker. Since its origin in 2004, it has been specialized in the watches and jewellery multi-brand retail. http://www.hourpassion.com RESPONSIBILITIES: CUSTOMER SERVICE & SALES GENERATION Provide prompt and courteous service while completing each transaction in a quick and efficient manner, minimizing delays to the customer. Develop thorough knowledge of brand core and launch products to offer selection guidance to customers. Strive to achieve sales targets. Actively use selling techniques to influence multiple items per transaction (up-selling/cross-selling). Meet and/or exceed Key Performance Indicator (KPI) goals (SPH, UPT, etc.). OPERATIONS Ensure Point-of-Sale (POS) transactions are processed accurately. Assist with effective and timely processing of shipments (received/ transferred), re-pricing, re-tagging, stocking and replenishment according to guidelines. Adhere to opening and closing procedures. Comply with inventory control processes to prevent asset loss (shrink). Follow directives from management and execute store merchandising standards. Ensure all visual and housekeeping standards are met consistently. Serve as a health and safety representative to ensure safety in the workplace; prevent accidents and report all incidents of unsafe conditions and/or practices in a timely manner. Serves as a role model with respect to Swatch Group policies and procedures (i.e.: dress code, time keeping, shopping discounts, etc.). VISUAL MERCHANDISING Assist in the execution and maintenance of store merchandising standards. Ensure all visual and housekeeping standards are met consistently. OTHER Maintain safety in the workplace; prevent accidents and report all incidents of unsafe conditions and/or practices in a timely manner. REQUIREMENTS: Must be legally authorized to work in Canada. At least 1 year retail sales experience, preferably in luxury fashion and/or accessories. Availability to work opening and closing shifts; flexible hours including weekends and holidays. Strong communication skills (verbal & written), including strong relationship building skills. Results oriented with a high level of energy and enthusiasm. Ability to communicate in a clear concise and understandable manner. Must be a self-starter who works well independently and in team environments. EMPLOYMENT STATUS Part-Time, up to 29 hours per week. Must maintain open availability to meet the needs of the business and may be required to work more than 29 hours a week, certain holidays and blackout dates. Full-Time, 35- 40 hours per week. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours a week, certain holidays and blackout dates. Please apply by emailing resume to: [email protected]

Responsibilities: Promote the brand and drive sales by identifying and meeting customers' motivations Flexible to opening and closing hours Meet and exceed sales goals Provide product and brand knowledge to customers Manage customer needs and exceed expectations in alignment with the company standards Maintain and build long term clients relationship Handle customer complaints and ensure issues are resolved to the satisfaction of the customer Maintain brand and operational standards (fitting room, visual display, cleanliness, etc.) Ensure all merchandise and size runs are represented on the floor following company's guidelines Assist in back of house duties and participate in stock management (process new shipment and stock replenishment, etc.) Assist and oversee in store opening, operations and closing procedures and act as cashier when required Follow all company policy and procedures and notify management of any infractions Other ad hoc duties and projects as assigned Requirements: Minimum 1 year relevant experience in fashion retail but also open to candidates from other service industries Service oriented and always put customers as top priority Positive and passionate with a strong strive to achieve sales targets Dynamic team player with willing to learn attitude Possess excellent communication, customer service and interpersonal skill Strong communication and inter-personal skills Experience: sales: 1 year (preferred) Customer service: 1 year (preferred) Language: Mandarin (preferred)

Responsibilities: Promote the brand and drive sales by identifying and meeting customers' motivations Flexible to opening and closing hours Meet and exceed sales goals Provide product and brand knowledge to customers Manage customer needs and exceed expectations in alignment with the company standards Maintain and build long term clients relationship Handle customer complaints and ensure issues are resolved to the satisfaction of the customer Maintain brand and operational standards (fitting room, visual display, cleanliness, etc.) Ensure all merchandise and size runs are represented on the floor following company's guidelines Assist in back of house duties and participate in stock management (process new shipment and stock replenishment, etc.) Assist and oversee in store opening, operations and closing procedures and act as cashier when required Follow all company policy and procedures and notify management of any infractions Other ad hoc duties and projects as assigned Requirements: Minimum 1 year relevant experience in fashion retail / sales but also open to candidates from other service industries Minimum 1 year Keyholder experience in fashion / commission Service oriented and always put customers as top priority Positive and passionate with a strong strive to achieve sales targets Dynamic team player with willing to learn attitude Possess excellent communication, customer service and interpersonal skill Strong communication and inter-personal skills Shift: Minimum 3 Closing shifts 4 hour shift 8 hour shift Afternoon shift Day shift Morning shift Work days: Holidays Monday to Friday Weekends as needed Experience: Key Holder Role: minimum 1 year (preferred) Customer service: 1 year (preferred) Opening/Closing: 1 year (preferred) Language: Mandarin (preferred) Contract length: 3 months Experience: Sales: 1 year (required) Supervising: 1 year (preferred)

Reports to General Manager. Responsibilities include: Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike Meet & exceed sales goal targets (daily, monthly, yearly) Meet & exceed targets for client data capture Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV) Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance Support the team in generating new client relationships while maintaining those that are existing Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment Support the business by maintaining seamless inventory operations throughout the day Process returns and exchanges Ability to communicate effectively & build strong partnerships with clients, peers, and management Develop business driving initiatives, contests and events Support the sales team through various coaching & training techniques Qualifications include: Minimum of three years of experience in a retail environment Full understanding of specialty retail and a proven track record in clientelling. Ability to thrive in a high paced retail environment. Ability to multi-task with ease while maintaining a balance of daily responsibilities A powerful and electrifying personality that is entrepreneurial and sales focused

The successful individual will leverage their proficiency in retail to... Client & Service Expert: Achieves individual sales goals. Develops strong product knowledge across all categories. Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience. Able to develop a personal connection with guests through effective use of the selling skills. Building Brand Equity: Understand and communicate the kate spade new york aesthetic, brand philosophy and lifestyle to the customer. Demonstrate interest and ability to work as part of a team. Operational Excellence: Execute operational tasks as per company directives. Accurately processes all POS transactions. Adhere to and apply visual directives, ensure that store standards are executed daily. The accomplished individual will possess... Professional selling skills and exceptional interpersonal skills Prior luxury goods experience preferred Proactive ability to multi-task and prioritize Works well in a team environment An outstanding professional will have... Bachelor's degree in related field preferred Physical requirements... Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks.

Mission/Role Supports in the direction of all in-store activities to achieve sales and profitability targets, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan. CORE ACCOUNTABILITIES: Deliver financial results: Drive financial growth by achieving personal sales and key KPI goals Assist management team in all in-store activities to help drive profitability Build a dedicated and good-natured team: Support a positive store environment Be a dedicated Cole Haan employee Create a culture of customer obsession that caters to the extraordinary achiever: Deliver extraordinary customer service Support and maintain visual merchandising standards consistent with company expectations Deliver operational consistency: Follow all operational objectives with regards to loss prevention, health, and safety Support store operational consistency by following Cole Haan Policy and Procedure Starting wage $17.85. Requirements Part-Time Position Candidates must be at least 16 years of age Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs Able to accomplish multiple tasks in a fast-paced environment Contribute positively by working effectively with others in a team-oriented environment Provide excellent customer service Able to effectively communicate in verbal and written English Able to operate POS systems and have professional phone skills Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities. Ability to lift, push, and pull up to 25 pounds regularly Ability to lift, push, and pull up to 50 pounds occasionally

Mission/Role Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment. CORE ACCOUNTABILITIES: Deliver financial results: Drive financial growth by achieving sales and key KPI goals Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities Coach staff to exceed individual and store goals Build a dedicated and good-natured team: Support and maintain a positive store environment by leading and developing a quality store team Assists in training and development Urgently partners on performance issues Create a culture of customer obsession that caters to the extraordinary achiever: Deliver extraordinary customer service through your store team Support and maintain visual merchandising standards consistent with company expectations Deliver operational consistency: Achieve all operational objectives with regards to loss prevention, health, and safety Supports the team to ensure compliance of all company policies and procedures Requirements Part-Time Position Related field experience preferred Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs Must have an independent work ethic, time management skills, and personal accountability Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment Knowledge in coaching and training Demonstrated ability to support a team-oriented environment Able to effectively communicate in verbal and written English Computer skills including POS Systems and Microsoft Office Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities Ability to lift, push, and pull up to 25-50 pounds occasionally Holds store keys and regularly participates in store opening and closing functions