NEW BALANCE careers

MAJOR ACCOUNTABILITIES Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact Understand the customer's needs Educate the customer on product features and benefits Solve any customer problems/answer any questions Transact the sale through suggestive selling, multiple selling, and effective closing Correctly measure and fit customers with appropriate NB product Inform customers about any promotions we have running Keep the floor always looking its best - neat, organized, and well stocked Make sure items are labeled and price marked properly Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc. Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

MAJOR ACCOUNTABILITIES Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact Understand the customer's needs Educate the customer on product features and benefits Solve any customer problems/answer any questions Transact the sale through suggestive selling, multiple selling, and effective closing Correctly measure and fit customers with appropriate NB product Inform customers about any promotions we have running Keep the floor always looking its best - neat, organized, and well stocked Make sure items are labeled and price marked properly Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc. Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

MAJOR ACCOUNTABILITIES Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact Understand the customer's needs Educate the customer on product features and benefits Solve any customer problems/answer any questions Transact the sale through suggestive selling, multiple selling, and effective closing Correctly measure and fit customers with appropriate NB product Inform customers about any promotions we have running Keep the floor always looking its best - neat, organized, and well stocked Make sure items are labeled and price marked properly Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc. Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

JOB MISSION: This individual is responsible for driving sales of New Balance footwear, accessories, and apparel to customers within a designated channel & territory. They will be responsible for achieving sales objectives and quotas for their territory. The Account Manager will effectively manage all NB business activities with each customer, using marketing and product initiatives to effectively position New Balance brand. MAJOR ACCOUNTABILITIES: Planning: Work with the Channel Sales Managers to develop accurate and realistic go-to-market plans, quarterly assortments, forecasts, and scenario plans. Conduct monthly and quarterly business reviews with customers. Meet all reporting and forecasting deadlines in a timely and consistent manner. Account Management: Work with the Channel Sales Manager to manage assigned accounts. Provide account feedback to Sales and Product management staff. Leverage market and account knowledge to maximize New Balance product placement and sales. Ensure that inventory levels are aligned to sell through, margin, and turn objectives. Product: Identify product opportunities and execute product strategies for your account based on segmentation. Stay current on product features and changes. Recommend product to purchase that positions inventory appropriately and proactively manage product flow. Balance the merchandising needs of the account with New Balance's product placement objectives. Order Management: Accountable for execution, management, and timely coordination of account orders, including entry, tracking, order confirmation, cancellations, and delivery information. Meet all order deadlines in a timely and consistent manner using assigned tools. Brand Presentation: Manage all aspects of New Balance brand presentation with assigned account(s) including advertising, in-store, and online. Ensure proper ROI is achieved from New Balance's investments in advertising and in-store with the customer. Coordinate meetings between customer contacts and New Balance Marketing to establish strategies and execution for brand presentations.

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION: The North American Integrated Demand Planner plays a central and critical role in delivering North American business results through owning the development, analysis and execution of the NA Footwear and/or Apparel Demand Plans. This Planner will be responsible for providing a detailed unit demand plan at the model, style and SKU level to the organization covering Wholesale and DTC for Canada for one or more Line Plan Businesses. Additionally, this Analyst will also support the collection and interpretation of the Sales Forecast and its impact to the Demand Plan. This position sits at the forefront of the Quarterly Go To Market process, representing and facilitating for North America through GLP Forecasting, Project Line Planning (PLP) and Line Confirmation in support of OGSP objectives through the end of a product's life. MAJOR ACCOUNTABILITIES: Development and Management of model/style/sku level demand plan for one or more Line Plan Businesses Develop and maintain an accurate style level demand plan using both quantitative inputs - historical data, trend information, sales forecasts - and qualitative inputs such as Sales, Marketing and Merchandising feedback Pressure test forecasts against bookings, replenishment assumptions and updated accuracy metrics Actively manage risks and opportunities to the plan and partner with Sales, Marketing and Merchandising to keep assumptions current. Lead the monthly Demand Consensus process for all Channels (Wholesale and DTC) for Canada Close collaboration with Sales, Merchandising, Commercial Planning, Inventory Planning, and Supply Planning. Represent NA Demand Planning & Forecasting in the Go To Market process, from Global Line Review through Line Confirmation adhering to the published Forecast Calendar Selection and maintenance of size curves, utilizing system inputs, historical data, and DTC teams input to drive accuracy at the SKU level. Manage and analyze the Sales Forecast input for one or more Line Plan Businesses. Demonstrate knowledge of select customers and channels and understand their impact on the demand plan.

MAJOR ACCOUNTABILITIES Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact Understand the customer's needs Educate the customer on product features and benefits Solve any customer problems/answer any questions Transact the sale through suggestive selling, multiple selling, and effective closing Correctly measure and fit customers with appropriate NB product Inform customers about any promotions we have running Keep the floor always looking its best - neat, organized, and well stocked Make sure items are labeled and price marked properly Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc. Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses