SEPHORA careers

Job ID: 262902 Location: AB-Signal Hill (1586) Address: 5669 Signal Hill Centre SW, Calgary, AB T2T 5C8, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As our Paid Service Beauty Advisor, you are an expert in all thing's beauty! You're here to guide our clients on their beauty journey at the Beauty Studio & beyond. It's not just about the product, but about making a client's day through teaching, inspiring, and playing, together. Best of all, you'll love working with our diverse teams and leaders, who really care about you and help you evolve. Key Responsibilities: - Provide Personalized Beauty Consultations: Understand clients' beauty goals and recommend suitable products and services.- Perform Beauty Services: Provide customized beauty services, including makeup application and skincare treatments. Ensure you adhere to health and hygiene standards.- Demonstrate Product Application: Showcase your expertise in makeup techniques and skincare routines.- Stay Current with Beauty Trends: Stay updated about the latest beauty trends, new products, and brand launches at Sephora.- Deliver Exceptional Client Service: Create a welcoming and inclusive environment for all clients. Handle bookings and rebooking of beauty services.- Participate in Sales and Promotional Events: Be part of sales events and promotions, driving customer engagement and contributing to the store's sales goals.Qualifications/Experience: - 1-3 years' prior experience in retail sales or services.- Knowledge about trending beauty products.- Passion for client service and selling.- Strong communication skills, ability to multitask.- Consistent and reliable attendance.- Flexible availability to work during peak retail hours.- Ability to lift and carry up to 50 pounds While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Identifiant de la demande: 256839 Nom/numéro du magasin: QC-Promenades Drummondville (1650) Adresse: 755 Blvd René-Lévesque Blvd Unit 00230, Drummondville, QC J2C 6Y7, Canada (CA) Type d'emploi: Temps plein Type de poste: Permanent Le consultant/ la consultante en opérations travaille en partenariat avec le superviseur des opérations pour maintenir l'organisation de la réserve et les mises à jour de la marchandise. FONCTIONS ET RESPONSABILITÉS ESSENTIELLES Service à la clientèle Fournir un service amical, professionnel et compétent aux clients au besoin pendant les heures d'ouverture du magasin. Aider à former d'autres caissiers et conseillers sur les points de vente et les SPM. Présentation en magasin Aider à maintenir les normes de propreté et d'organisation dans la zone de caisse. Connaître les concepts de marchandisage de SEPHORA et y contribuer. Participer à des programmes visant à réduire les pénuries et les pertes. Marchandisage et opérations Effectuer la réception et le traitement des envois en temps opportun. Organiser et maintenir le stock conformément aux normes de l'entreprise. Traiter les transferts, les dommages et les testeurs selon les normes de l'entreprise. Vérifier tous les éléments visuels et communiquer les pièces manquantes/endommagées au superviseur des opérations. Veiller à ce que les normes de sécurité et d'ordre soient respectées et maintenues en tout temps. Communiquer les problèmes ou préoccupations liés aux stocks au superviseur (s), au gestionnaire adjoint ou au directeur de magasin. Veiller à la conformité aux politiques et procédures d'échantillonnage. Participer au contrôle des stocks. Les consultants désignés seront formés à des fonctions de caissier. QUALIFICATIONS ET APTITUDES ATTENDUES 1 à 2 ans d'expérience dans le secteur de la vente au détail ou du service à la clientèle, de préférence en entrepôt. Posséder de bonnes compétences en informatique, en arithmétique et en organisation. Capacité à faire plusieurs tâches, tout en étant attentif aux besoins des clients et de l'entreprise. Gestion efficace du temps, résolution de problèmes et communication. Un diplôme d'études secondaires ou l'équivalent. Disponibilité flexible, y compris le soir, les fins de semaine et les jours fériés. RENSEIGNEMENTS SUPPLÉMENTAIRES Travailler dans un environnement parfumé. Soulever et transporter jusqu'à 50 livres. Réapprovisionner les étagères Chez Sephora, vous aimerez... - Les gens. Vous travaillerez avec les personnes plus compétentes du domaine, des personnes dont vous tirerez une fierté de côtoyer. - Les avantages. Vous pensez avoir tout vu? Attendez de travailler chez Sephora! Vous profiterez de réductions, de produits gratuits et d'événements exclusifs pour les marques. - L'éducation. Nous investissons énormément dans la formation pour développer votre plan de carrière personnalisé afin que vous puissiez atteindre vos objectifs professionnels.

Job ID: 265591 Location: MB-Lindenwoods (1520) Address: 1585 Kenaston Blvd, Unit K2, Winnipeg, MB R3P 2N3, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

Conseiller beautéVous adorerez travailler ici...En tant que conseiller beauté, vous fournirez un service amical et compréhensible à tous les clients des mondes de la couleur, des soins pour la peau et des parfums, et de l'espace caisse. Être passionné par les clients. Saluer avec enthousiasme tous les clients qui entrent dans le magasin. Fournir un service courtois et bien informé aux clients. Déterminer les besoins des clients et leur proposer des produits qui répondent à leurs besoins. Faire part de votre connaissance des produits aux clients, le cas échéant. Au besoin, réaliser des maquillages pour les clients. Assurer la formation et le perfectionnement. S'assurer que les membres nommés au sein de l'équipe ont réussi une formation « approfondie » sur la marque. Poursuivre activement l'apprentissage supplémentaire sur les produits, au besoin. Former d'autres conseillers beauté. Assurer l'excellence opérationnelle. Prendre part au contrôle des stocks. Communiquer les problèmes ou préoccupations au sujet des stocks au responsable. S'assurer de la conformité avec les politiques et les procédures d'échantillonnage. Être au courant des événements spéciaux et des animations au sein du magasin. Participer à des programmes visant à réduire les manques et les pertes. Les conseillers désignés doivent connaître les fonctions propres aux hôtes de caisse.Nous aimerions vous connaître si... Vous possédez un à trois ans d'expérience dans le secteur de la vente au détail ou des services. Vous avez d'excellentes compétences en communication verbale et écrite, et la capacité d'influencer avec clarté et concision les partenaires d'affaires à tous les échelons. Vous êtes prêt à accepter un horaire de travail souple et à travailler le jour, le soir et la fin de semaine.Chez Sephora, vous aimerez...- Les gens. Vous serez entouré de certains des responsables et des équipes les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables, bref des personnes avec lesquelles vous serez fier de travailler.- Les produits. Les membres de l'équipe bénéficient d'une remise sur les produits et reçoivent des produits gratuits à plusieurs reprises pendant l'année. (Vous pensez que vos amis et votre famille vous aiment actuellement? Attendez de travailler chez Sephora!)- L'éducation. Sephora investit énormément dans la formation des membres de l'équipe en magasin - non seulement en ce qui concerne la connaissance des produits, mais aussi dans la mise en place, en collaboration avec vous, d'un plan de carrière personnalisé, afin que vous puissiez atteindre vos objectifs professionneEst-ce que cela ressemble à la carrière de vos rêves?

Job ID: 265493 Location: BC-Pacific Centre (0528) Address: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions. We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior. The compensation ranges between CAD$19.40- CAD$22.80. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location. Does this sound like your Dream Career?

Job ID: 266022 Location: AB-Market Mall (0512) Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

Conseiller beauté Vous adorerez travailler ici... En tant que conseiller beauté, vous fournirez un service amical et compréhensible à tous les clients des mondes de la couleur, des soins pour la peau et des parfums, et de l'espace caisse. Être passionné par les clients. Saluer avec enthousiasme tous les clients qui entrent dans le magasin. Fournir un service courtois et bien informé aux clients. Déterminer les besoins des clients et leur proposer des produits qui répondent à leurs besoins. Faire part de votre connaissance des produits aux clients, le cas échéant. Au besoin, réaliser des maquillages pour les clients. Assurer la formation et le perfectionnement. S'assurer que les membres nommés au sein de l'équipe ont réussi une formation « approfondie » sur la marque. Poursuivre activement l'apprentissage supplémentaire sur les produits, au besoin. Former d'autres conseillers beauté. Assurer l'excellence opérationnelle. Prendre part au contrôle des stocks. Communiquer les problèmes ou préoccupations au sujet des stocks au responsable. S'assurer de la conformité avec les politiques et les procédures d'échantillonnage. Être au courant des événements spéciaux et des animations au sein du magasin. Participer à des programmes visant à réduire les manques et les pertes. Les conseillers désignés doivent connaître les fonctions propres aux hôtes de caisse.Nous aimerions vous connaître si... Vous possédez un à trois ans d'expérience dans le secteur de la vente au détail ou des services. Vous avez d'excellentes compétences en communication verbale et écrite, et la capacité d'influencer avec clarté et concision les partenaires d'affaires à tous les échelons. Vous êtes prêt à accepter un horaire de travail souple et à travailler le jour, le soir et la fin de semaine.Chez Sephora, vous aimerez... Les gens. Vous serez entouré de certains des responsables et des équipes les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables, bref des personnes avec lesquelles vous serez fier de travailler. Les produits. Les membres de l'équipe bénéficient d'une remise sur les produits et reçoivent des produits gratuits à plusieurs reprises pendant l'année. (Vous pensez que vos amis et votre famille vous aiment actuellement? Attendez de travailler chez Sephora!) L'éducation. Sephora investit énormément dans la formation des membres de l'équipe en magasin - non seulement en ce qui concerne la connaissance des produits, mais aussi dans la mise en place, en collaboration avec vous, d'un plan de carrière personnalisé, afin que vous puissiez atteindre vos objectifs professionnels

Job ID: 254392 Store Name/Number: QC-Sherbrooke (0876) Address: 3050 Boulevard de Portland, Space E-40, Sherbrooke, QC J1L 1K1, Canada (CA) Full Time/Part Time: Temps plein Position Type: Permanent The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service Provide friendly, professional and knowledgeable service to clients as needed during store business hours. Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.Store Presentation Assist in maintaining standards of cleanliness and organization within the cashier zone. Be aware of and assist in maintaining SEPHORA's merchandising concepts. Participate in programs to reduce shortage/loss.Merchandising and Operations Perform shipment receipt and processing in a timely manner. Organize and maintain stockroom per company standards. Process transfers, damages and testers per company standards. Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor. Ensure safety and tidiness standards are respected and maintained at all times. Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager. Ensure compliance with sampling policies and procedures. Participate in inventory control. Designated consultants will be cross-trained in cashier functions.EXPECTED SKILLS AND QUALIFICATIONS 1-2 years of retail/client service industry experience, preferably in a stockroom capacity. Possess good computer, arithmetic and organizational skills. Ability to multi-task, while being attentive to the needs of clients and the business. Effective time management, problem solving and communication skills. A High School graduate or equivalent. Flexible availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves.COMPANY OVERVIEW Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.

Nom du lieu de travail:QC-Carrefour Laval (0538) Identifiant de la demande: 265961 Nom/numéro du magasin: QC-Carrefour Laval (0538) Adresse: 3035 Le Carrefour Blvd, Laval, QC H7T 1C8, Canada (CA) Type d'emploi: Part Time Type de poste: Regular Le conseiller de l'exploitation travaille en partenariat avec le superviseur de l'exploitation pour veiller à l'organisation de l'entrepôt et effectuer les mises à jour liées au marchandisage. TÂCHES ET RESPONSABILITÉS ESSENTIELLES Service à la clientèle Offrir un service professionnel et courtois aux clients selon les besoins pendant les heures d'ouverture du magasin Contribuer à la formation des autres hôtes de caisse et des conseillers à la caisse enregistreuse et à la caisse enregistreuse mobile Aspect du magasin Contribuer au maintien des normes de propreté et d'organisation dans la zone des caisses Connaître et aider à appliquer les concepts de marchandisage de Sephora Participer aux programmes destinés à réduire les manques et les pertes Marchandisage et exploitation Recevoir et traiter les livraisons en temps opportun S'occuper de l'organisation et du maintien de l'entrepôt, conformément aux normes de l'entreprise Gérer les transferts, les produits endommagés et les démonstrateurs conformément aux normes de l'entreprise Vérifier tous les éléments visuels et communiquer les éléments manquants ou endommagés au superviseur de l'exploitation Veiller à ce que les normes de sécurité et de propreté soient respectées en tout temps Signaler les problèmes et les préoccupations concernant les stocks au(x) superviseur(s), au(x) responsable(s) adjoint(s) ou au responsable du magasin Faire respecter les politiques et procédures concernant les échantillons Participer à la vérification des stocks Certains conseillers désignés recevront aussi une formation pour remplir les fonctions des hôtes de caisse APERÇU DE L'ENTREPRISE: Propriété de Louis Vuitton Moët Hennessy (LVMH), le premier groupe de produits de luxe au monde, Sephora est une véritable pionnière dans le domaine de la beauté, grâce aux innombrables produits de luxe qu'elle offre, à ses services d'experts impartiaux, à son environnement de magasinage interactif et à ses innovations. Sephora exploite environ 1 900 magasins dans 29 pays, dont un réseau en croissance de 360 établissements en Amérique du Nord. Sephora a ouvert son premier magasin américain à New York en 1998, et son premier magasin canadien à Toronto en 2004. Le siège social nord-américain de Sephora se trouve à San Francisco, avec des bureaux d'entreprise à New York, Montréal et Toronto. Sephora.com, lancé aux États-Unis en 1999 et au Canada en 2003, est le site de beauté le plus en vue sur le Web. Il est aussi le magasin affichant les meilleures ventes et la plus grande sélection de produits et de marques en Amérique du Nord.

Job ID: 264425 Store Name/Number: PE-Charlottetown (1548) Address: 670 University Ave Unit 15, Charlottetown, PE C1E 1H6, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As a Team Lead, you will be assigned a World such as Client Experience, Beauty Services, or Operations or a combination of these Worlds. You are responsible for ensuring team members perform services within Sephora standards, ensuring team members execute Sephora's selling model and provide outstanding client service to meet store achieves and exceed company objectives. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora. In addition, you will:Sales Experience Ensure all on-stage cast properly execute Sephora's selling model, "Get, Give, Teach." Drive sales and services at the Beauty, Skin and Fragrance Studio. Training & Development Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Execute cast training outside of Daily Dose. Partner with elevated experts within the store/district to ensure cast have the appropriate level of product, category and brand training for clients. Facilitate Sephora training sessions whenever possible. Maintain a Coaching Culture Participate in the selection, training and certification of all SUBC Facilitators and coaches. Ensure Facilitators and coaches are maintaining or exceeding expectations by regularly attending classes within the store. Makeup & Skincare Passion Demonstrate an understanding of artistry skills through conducting custom makeovers and mini-makeovers and skincare services as needed. Passionate about Clients Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible. Employee Engagement Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative. Operational Excellence Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard. Inventory Management Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes. Visual Merchandising Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.We'd love to hear from you if... You have 1 to 3 years' experience in a similar role at a similar volume store or equivalent internal experience. You can demonstrate strong client service skills. You have demonstrated effective time management and problem-solving skills. You have proven ability to manage time to execute multiple tasks and changing priorities. You have flexible availability to work during "peak" retail hours such as nights, weekends, and holidays While at Sephora, you'll enjoy... The people You will be surrounded by the best talent in the industry - people you can be proud to work with The perks Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events The education We heavily invest in training to build your personalized career plan,so you can achieve your professional goals

Job ID: 260194 Location: AB-The Core (0582) Address: 317 -7 Ave SW, Calgary, AB T2P 2Y9, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. ESSENTIAL DUTIES AND RESPONSIBILITIES Loss Prevention Provide friendly, professional and knowledgeable service to clients as needed. Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s). Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence. Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits. Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers. Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned. Provide new hire and continuous employee trainings to maintain store loss prevention awareness. Operations Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager. Assist store Leadership team with inventory preparation and process. Partner with stores and DLPM in the development and execution of shrinkage prevention plans.EXPECTED SKILLS AND QUALIFICATIONS 1 year of asset protection/loss prevention experience in a retail environment. Satisfy and maintain all licensing requirements (as required by province or local jurisdiction). Possess strong written, verbal, interviewing, listening and interpersonal communication skills. Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques. Proficiency in Windows, Word and Excel is desirable. A High School graduate or equivalent. Availability to work flexible hours and days, including evenings, weekends, and holidays is essential. Availability to work at multiples locations within a market.ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves.COMPANY OVERVIEW Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation. Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.

Job ID: 244992 Location: BC-Robson Street (0846) Address: 1045 Robson Street, Vancouver, BC V6Z 2V7, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. ESSENTIAL DUTIES AND RESPONSIBILITIES Loss Prevention Provide friendly, professional and knowledgeable service to clients as needed. Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s). Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence. Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits. Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers. Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned. Provide new hire and continuous employee trainings to maintain store loss prevention awareness. Operations Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager. Assist store Leadership team with inventory preparation and process. Partner with stores and DLPM in the development and execution of shrinkage prevention plans. EXPECTED SKILLS AND QUALIFICATIONS 1 year of asset protection/loss prevention experience in a retail environment. Satisfy and maintain all licensing requirements (as required by province or local jurisdiction). Possess strong written, verbal, interviewing, listening and interpersonal communication skills. Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques. Proficiency in Windows, Word and Excel is desirable. A High School graduate or equivalent. Availability to work flexible hours and days, including evenings, weekends, and holidays is essential. Availability to work at multiples locations within a market. ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves. COMPANY OVERVIEW Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation. Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands. The compensation ranges between CAD$21.75 - CAD$25.40. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees. Job ID: 265913 Store Name/Number: ON-Fairview Park Kitchener (0554) Address: 2960 Kingsway Drive, Kitchener, ON N2C 1X1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As Talent and Business Operations Manager, Stores, you will be responsible for managing the People and Operations aspects of a specific Sephora store location. You will regularly support in areas such as staffing/zoning of the store, beauty advisor training and education, onboarding of new advisors, store scheduling and overall execution of Sephora operation standards within the store. Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates. Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy. Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary. Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes. Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store. We'd love to hear from you if... You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

Conseiller beauté Vous adorerez travailler ici... En tant que conseiller beauté, vous fournirez un service amical et compréhensible à tous les clients des mondes de la couleur, des soins pour la peau et des parfums, et de l'espace caisse. Être passionné par les clients. Saluer avec enthousiasme tous les clients qui entrent dans le magasin. Fournir un service courtois et bien informé aux clients. Déterminer les besoins des clients et leur proposer des produits qui répondent à leurs besoins. Faire part de votre connaissance des produits aux clients, le cas échéant. Au besoin, réaliser des maquillages pour les clients. Assurer la formation et le perfectionnement. S'assurer que les membres nommés au sein de l'équipe ont réussi une formation « approfondie » sur la marque. Poursuivre activement l'apprentissage supplémentaire sur les produits, au besoin. Former d'autres conseillers beauté. Assurer l'excellence opérationnelle. Prendre part au contrôle des stocks. Communiquer les problèmes ou préoccupations au sujet des stocks au responsable. S'assurer de la conformité avec les politiques et les procédures d'échantillonnage. Être au courant des événements spéciaux et des animations au sein du magasin. Participer à des programmes visant à réduire les manques et les pertes. Les conseillers désignés doivent connaître les fonctions propres aux hôtes de caisse.Nous aimerions vous connaître si... Vous possédez un à trois ans d'expérience dans le secteur de la vente au détail ou des services. Vous avez d'excellentes compétences en communication verbale et écrite, et la capacité d'influencer avec clarté et concision les partenaires d'affaires à tous les échelons. Vous êtes prêt à accepter un horaire de travail souple et à travailler le jour, le soir et la fin de semaine.Chez Sephora, vous aimerez... Les gens. Vous serez entouré de certains des responsables et des équipes les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables, bref des personnes avec lesquelles vous serez fier de travailler. Les produits. Les membres de l'équipe bénéficient d'une remise sur les produits et reçoivent des produits gratuits à plusieurs reprises pendant l'année. (Vous pensez que vos amis et votre famille vous aiment actuellement? Attendez de travailler chez Sephora!) L'éducation. Sephora investit énormément dans la formation des membres de l'équipe en magasin - non seulement en ce qui concerne la connaissance des produits, mais aussi dans la mise en place, en collaboration avec vous, d'un plan de carrière personnalisé, afin que vous puissiez atteindre vos objectifs professionnels

Job ID: 232302 Location: Anjou, Montreal Address: 7999 Blvd Les-Galeries-d'Anjou, H1M1W9 QC Canada Hourly/Salaried: Hourly Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. - Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. - Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. - Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions. We'd love to hear from you if... - You have one to three years' experience in retail or service industry. - You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. - You are able to have a flexible work schedule and work days, nights, and weekends. While at Sephora, you'll enjoy... - The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. - The product. Employees enjoy a product discount and receive free product various times throughout the year. - The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. - The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Job ID: 265929 Store Name/Number: AB-West Edmonton (0510) Address: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora's selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients. Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology. Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs. Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports. Entrepreneurial Spirit. Demonstrate a strong understanding of the store's sales performance and business opportunities.We'd love to hear from you if... You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Job ID: 265949 Location: AB-The Core (0582) Address: 317 -7 Ave SW, Calgary, AB T2P 2Y9, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Flex Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

Job ID: 265883 Location: AB-Market Mall (0512) Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular You'll love working here... As our Paid Service Beauty Advisor, you are an expert in all thing's beauty! You're here to guide our clients on their beauty journey at the Beauty Studio & beyond. It's not just about the product, but about making a client's day through teaching, inspiring, and playing, together. Best of all, you'll love working with our diverse teams and leaders, who really care about you and help you evolve. Key Responsibilities: - Provide Personalized Beauty Consultations: Understand clients' beauty goals and recommend suitable products and services.- Perform Beauty Services: Provide customized beauty services, including makeup application and skincare treatments. Ensure you adhere to health and hygiene standards.- Demonstrate Product Application: Showcase your expertise in makeup techniques and skincare routines.- Stay Current with Beauty Trends: Stay updated about the latest beauty trends, new products, and brand launches at Sephora.- Deliver Exceptional Client Service: Create a welcoming and inclusive environment for all clients. Handle bookings and rebooking of beauty services.- Participate in Sales and Promotional Events: Be part of sales events and promotions, driving customer engagement and contributing to the store's sales goals.Qualifications/Experience: - 1-3 years' prior experience in retail sales or services.- Knowledge about trending beauty products.- Passion for client service and selling.- Strong communication skills, ability to multitask.- Consistent and reliable attendance.- Flexible availability to work during peak retail hours.- Ability to lift and carry up to 50 pounds While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Job ID: 265881 Store Name/Number: AB-Market Mall (0512) Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service Provide friendly, professional and knowledgeable service to clients as needed during store business hours. Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.Store Presentation Assist in maintaining standards of cleanliness and organization within the cashier zone. Be aware of and assist in maintaining SEPHORA's merchandising concepts. Participate in programs to reduce shortage/loss.Merchandising and Operations Perform shipment receipt and processing in a timely manner. Organize and maintain stockroom per company standards. Process transfers, damages and testers per company standards. Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor. Ensure safety and tidiness standards are respected and maintained at all times. Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager. Ensure compliance with sampling policies and procedures. Participate in inventory control. Designated consultants will be cross-trained in cashier functions.EXPECTED SKILLS AND QUALIFICATIONS 1-2 years of retail/client service industry experience, preferably in a stockroom capacity. Possess good computer, arithmetic and organizational skills. Ability to multi-task, while being attentive to the needs of clients and the business. Effective time management, problem solving and communication skills. A High School graduate or equivalent. Flexible availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves.COMPANY OVERVIEW Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.

Job ID: 258172 Store Name/Number: ON-Lynden Park Mall (1604) Address: 84 Lynden Road, D7, Brantford, ON N3R 6B8, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora's selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients. Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology. Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs. Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports. Entrepreneurial Spirit. Demonstrate a strong understanding of the store's sales performance and business opportunities.We'd love to hear from you if... You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Job ID: 241723 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora's selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients. Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology. Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs. Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports. Entrepreneurial Spirit. Demonstrate a strong understanding of the store's sales performance and business opportunities.We'd love to hear from you if... You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Job ID: 264359 Store Name/Number: ON-Shops at Pickering City Centre (1674) Address: 1355 Kingston Road Unit 124, Pickering, ON L1V 1B8, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular Your role at Sephora: As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard. Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes. Visual Merchandising. Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary. Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store. Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary. Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.. Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.We'd love to hear from you if... You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience. You have proven ability to influence peers and provide feedback. You can demonstrate strong store operations skills. You have demonstrated effective time management and problem-solving skills.While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Job ID: 264361 Store Name/Number: ON-Shops at Pickering City Centre (1674) Address: 1355 Kingston Road Unit 124, Pickering, ON L1V 1B8, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As Services Lead, Stores - Full Time, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Colour, Skincare, Sephora Collection or Fragrance or a combination of these. You will be responsible for ensuring that all members of the team execute Sephora's selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you will: Sales Experience. Ensure all Beauty Advisors properly execute Sephora's selling .Be aware of the store's sales performance and opportunities ensuring that the department specific team member is aligned with goals. Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel at the highest levels. Execute any Animations and updates as needed. Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible. Entrepreneurial Spirit. Demonstrate a strong understanding of the store's sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust staffing levels as needed to meet client expectations. Talent Champion. Participate in the interviewing process as needed for the World team. Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative. We'd love to hear from you if... You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience. You have proven ability to influence peers and provide feedback. You can demonstrate strong client service skills. You have demonstrated effective time management and problem-solving skills. While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.

Job ID: 264362 Store Name/Number: ON-Shops at Pickering City Centre (1674) Address: 1355 Kingston Road Unit 124, Pickering, ON L1V 1B8, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora's selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients. Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology. Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs. Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports. Entrepreneurial Spirit. Demonstrate a strong understanding of the store's sales performance and business opportunities. We'd love to hear from you if... You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Job ID: 264373 Location: ON-Shops at Pickering City Centre (1674) Address: 1355 Kingston Road Unit 124, Pickering, ON L1V 1B8, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions. We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior. Does this sound like your Dream Career?

Job ID: 264375 Location: ON-Shops at Pickering City Centre (1674) Address: 1355 Kingston Road Unit 124, Pickering, ON L1V 1B8, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions. We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior. Does this sound like your Dream Career?

Job ID: 259748 Location: AB-West Edmonton (0510) Address: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. ESSENTIAL DUTIES AND RESPONSIBILITIES Loss Prevention Provide friendly, professional and knowledgeable service to clients as needed. Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s). Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence. Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits. Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers. Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned. Provide new hire and continuous employee trainings to maintain store loss prevention awareness. Operations Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager. Assist store Leadership team with inventory preparation and process. Partner with stores and DLPM in the development and execution of shrinkage prevention plans.EXPECTED SKILLS AND QUALIFICATIONS 1 year of asset protection/loss prevention experience in a retail environment. Satisfy and maintain all licensing requirements (as required by province or local jurisdiction). Possess strong written, verbal, interviewing, listening and interpersonal communication skills. Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques. Proficiency in Windows, Word and Excel is desirable. A High School graduate or equivalent. Availability to work flexible hours and days, including evenings, weekends, and holidays is essential. Availability to work at multiples locations within a market.ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves.COMPANY OVERVIEW Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation. Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.

Job ID: 265882 Location: AB-Market Mall (0512) Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Flex Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

Job ID: 265884 Store Name/Number: AB-Market Mall (0512) Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA) Full Time/Part Time: Part Time Position Type: Regular The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service Provide friendly, professional and knowledgeable service to clients as needed during store business hours. Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.Store Presentation Assist in maintaining standards of cleanliness and organization within the cashier zone. Be aware of and assist in maintaining SEPHORA's merchandising concepts. Participate in programs to reduce shortage/loss.Merchandising and Operations Perform shipment receipt and processing in a timely manner. Organize and maintain stockroom per company standards. Process transfers, damages and testers per company standards. Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor. Ensure safety and tidiness standards are respected and maintained at all times. Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager. Ensure compliance with sampling policies and procedures. Participate in inventory control. Designated consultants will be cross-trained in cashier functions.EXPECTED SKILLS AND QUALIFICATIONS 1-2 years of retail/client service industry experience, preferably in a stockroom capacity. Possess good computer, arithmetic and organizational skills. Ability to multi-task, while being attentive to the needs of clients and the business. Effective time management, problem solving and communication skills. A High School graduate or equivalent. Flexible availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves.COMPANY OVERVIEW Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.

Job ID: 265820 Location: ON-Scarborough (0506) Address: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular You'll love working here... As our Paid Service Beauty Advisor, you are an expert in all thing's beauty! You're here to guide our clients on their beauty journey at the Beauty Studio & beyond. It's not just about the product, but about making a client's day through teaching, inspiring, and playing, together. Best of all, you'll love working with our diverse teams and leaders, who really care about you and help you evolve. Key Responsibilities: - Provide Personalized Beauty Consultations: Understand clients' beauty goals and recommend suitable products and services.- Perform Beauty Services: Provide customized beauty services, including makeup application and skincare treatments. Ensure you adhere to health and hygiene standards.- Demonstrate Product Application: Showcase your expertise in makeup techniques and skincare routines.- Stay Current with Beauty Trends: Stay updated about the latest beauty trends, new products, and brand launches at Sephora.- Deliver Exceptional Client Service: Create a welcoming and inclusive environment for all clients. Handle bookings and rebooking of beauty services.- Participate in Sales and Promotional Events: Be part of sales events and promotions, driving customer engagement and contributing to the store's sales goals.Qualifications/Experience: - 1-3 years' prior experience in retail sales or services.- Knowledge about trending beauty products.- Passion for client service and selling.- Strong communication skills, ability to multitask.- Consistent and reliable attendance.- Flexible availability to work during peak retail hours.- Ability to lift and carry up to 50 pounds While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Nom du lieu de travail:QC-Carrefour Laval (0538) Identifiant de la demande: 265824 Nom/numéro du magasin: QC-Carrefour Laval (0538) Adresse: 3035 Le Carrefour Blvd, Laval, QC H7T 1C8, Canada (CA) Type d'emploi: Full Time Type de poste: Regular Le conseiller de l'exploitation travaille en partenariat avec le superviseur de l'exploitation pour veiller à l'organisation de l'entrepôt et effectuer les mises à jour liées au marchandisage. TÂCHES ET RESPONSABILITÉS ESSENTIELLES Service à la clientèle Offrir un service professionnel et courtois aux clients selon les besoins pendant les heures d'ouverture du magasin Contribuer à la formation des autres hôtes de caisse et des conseillers à la caisse enregistreuse et à la caisse enregistreuse mobile Aspect du magasin Contribuer au maintien des normes de propreté et d'organisation dans la zone des caisses Connaître et aider à appliquer les concepts de marchandisage de Sephora Participer aux programmes destinés à réduire les manques et les pertes Marchandisage et exploitation Recevoir et traiter les livraisons en temps opportun S'occuper de l'organisation et du maintien de l'entrepôt, conformément aux normes de l'entreprise Gérer les transferts, les produits endommagés et les démonstrateurs conformément aux normes de l'entreprise Vérifier tous les éléments visuels et communiquer les éléments manquants ou endommagés au superviseur de l'exploitation Veiller à ce que les normes de sécurité et de propreté soient respectées en tout temps Signaler les problèmes et les préoccupations concernant les stocks au(x) superviseur(s), au(x) responsable(s) adjoint(s) ou au responsable du magasin Faire respecter les politiques et procédures concernant les échantillons Participer à la vérification des stocks Certains conseillers désignés recevront aussi une formation pour remplir les fonctions des hôtes de caisse APERÇU DE L'ENTREPRISE: Propriété de Louis Vuitton Moët Hennessy (LVMH), le premier groupe de produits de luxe au monde, Sephora est une véritable pionnière dans le domaine de la beauté, grâce aux innombrables produits de luxe qu'elle offre, à ses services d'experts impartiaux, à son environnement de magasinage interactif et à ses innovations. Sephora exploite environ 1 900 magasins dans 29 pays, dont un réseau en croissance de 360 établissements en Amérique du Nord. Sephora a ouvert son premier magasin américain à New York en 1998, et son premier magasin canadien à Toronto en 2004. Le siège social nord-américain de Sephora se trouve à San Francisco, avec des bureaux d'entreprise à New York, Montréal et Toronto. Sephora.com, lancé aux États-Unis en 1999 et au Canada en 2003, est le site de beauté le plus en vue sur le Web. Il est aussi le magasin affichant les meilleures ventes et la plus grande sélection de produits et de marques en Amérique du Nord.

Identifiant de la demande: 265747 Nom/numéro du magasin: QC-Royalmount (1590) Adresse: 8500 Bd Décarie 8e étage, Montreal, QC H4P 2N2, Canada (CA) Type d'emploi: Temps plein Type de poste: Permanent Vous adorerez travailler ici... En tant que responsable des services, des magasins - à temps plein, vous appuierez tous les départements de l'étage des ventes dans un emplacement Sephora spécifique. Les départements d'un magasin Sephora comprennent la couleur, les soins de la peau, la collection Sephora ou le parfum ou une combinaison de ceux-ci. Vous serez responsable de veiller à ce que tous les membres de l'équipe exécutent le modèle de vente de Sephora et fournissent un service client exceptionnel afin que le magasin atteigne et dépasse les objectifs de l'entreprise. En outre, vous devrez : Expérience des ventes. Veiller à ce que tous les conseillers en beauté réalisent correctement les ventes de Sephora. Être au courant du rendement et des occasions de vente du magasin en veillant à ce que le membre d'équipe du service soit aligné sur les objectifs. Merchandisage visuel. Soutenir l'équipe des opérations en veillant à ce que tous les uipconcepts et visuels de marchandisage sur le plancher de vente soient conformes aux normes de l'entreprise. Maintenir l'apparence de la salle des ventes au plus haut niveau. Exécuter les animations et les mises à jour nécessaires. Passionné par les clients. Agir régulièrement en tant que gestionnaire de service au sein du magasin. Communiquer avec le casting et les clients sur scène chaque fois que possible. Esprit d'entreprise. Démontrer une solide compréhension du rendement des ventes et des occasions d'affaires du magasin. Assurer un zonage approprié sur la scène pour répondre aux besoins des clients. Ajuster les niveaux de dotation au besoin afin de répondre aux attentes des clients. Champion des talents. Participer au processus d'entrevue selon les besoins de l'équipe mondiale. Engagement des employés. Démontrer les valeurs de Sephora, soit la passion pour le service à la clientèle, l'innovation, l'expertise, l'équilibre entre le travail et la vie personnelle, le respect de tous, le travail d'équipe et l'initiative. Nous aimerions vous connaître si... Vous possédez un à trois ans d'expérience dans un rôle similaire dans un magasin ayant un volume de vente équivalent ou de l'expérience interne équivalente. Vous avez une capacité éprouvée à influencer vos pairs et à donner de la rétraction. Vous pouvez faire preuve de solides compétences en service client. Vous avez fait preuve d'une gestion efficace du temps et de compétences en résolution de problèmes. Chez Sephora, vous aimerez... Les gens. Vous serez entouré de personnes les plus compétentes du domaine, des personnes dont vous pouvez être fier de côtoyer. Les avantages. Vous pensez avoir tout vu? Attendez de travailler chez Sephora! Vous profiterez de rabais, de produits gratuits et d'événements exclusifs pour les marques. L'éducation. Nous investissons énormément dans la formation pour développer votre plan de carrière personnalisé afin que vous puissiez atteindre vos objectifs professionnels.

Identifiant de la demande: 265748 Nom/numéro du magasin: QC-Royalmount (1590) Adresse: 8500 Bd Décarie 8e étage, Montreal, QC H4P 2N2, Canada (CA) Type d'emploi: Temps plein Type de poste: Permanent Vous adorerez travailler ici... Il incombe au Chef d'équipe, expérience client de superviser tous les mondes de l'aire de vente d'un magasin Sephora donné. Les mondes de Sephora comprennent notamment la beauté, les soins pour la peau, les parfums ou les soins pour les cheveux, ou encore une combinaison de ces mondes. De plus, le responsable veille à ce que tous les membres de son équipe exécutent le modèle de vente de Sephora et offrent un service client exceptionnel afin que le magasin atteigne et dépasse les objectifs de l'entreprise. Veiller à l'expérience client. Veiller à ce que tous les membres de l'équipe de l'aire de vente exécutent correctement le modèle de vente de Sephora, Veiller à répondre en temps opportun à tous les commentaires des clients visant le monde. Faire place à l'innovation. Veiller à ce que tous les membres de l'équipe du monde soient correctement formés à toutes les technologies d'interaction avec le client. Gérer les événements. Appuyer l'organisation d'événements en magasin, au besoin, de manière à ce qu'ils permettent d'atteindre les objectifs fixés et de répondre aux besoins des clients. Évaluer le rendement et le perfectionnement. Être attentif à tout besoin en matière de gestion du rendement dans la zone assignée du magasin et donner l'encadrement nécessaire. Veiller à ce que les membres de l'équipe reçoivent en temps opportun de la rétroaction à des fins d'amélioration et assurer un suivi, le cas échéant. Faire des mises au point régulières auprès des subordonnés directs. Avoir un esprit d'entreprise. Faire preuve d'une solide compréhension du chiffre d'affaires et des occasions commerciales du magasin.Nous aimerions vous connaître si... Vous possédez un à trois ans d'expérience dans un rôle similaire dans un magasin ayant un volume de vente équivalent ou de l'expérience interne équivalente. Vous avez d'excellentes compétences en communication verbale et écrite, et la capacité d'influencer avec clarté et concision les partenaires d'affaires à tous les échelons. Vous avez une capacité éprouvée à mettre sur pied des équipes en attirant et en choisissant des responsables de magasin talentueux qui sont en mesure de former et de perfectionner des membres d'équipe en vue de générer des ventes et d'offrir un service client exceptionnel.Chez Sephora, vous aimerez... Les gens. Vous serez entouré de personnes les plus compétentes du domaine, des personnes dont vous pouvez être fier de côtoyer. Les avantages. Vous pensez avoir tout vu? Attendez de travailler chez Sephora! Vous profiterez de rabais, de produits gratuits et d'événements exclusifs pour les marques. L'éducation. Nous investissons énormément dans la formation pour développer votre plan de carrière personnalisé afin que vous puissiez atteindre vos objectifs professionnels.

Identifiant de la demande: 265749 Nom/numéro du magasin: QC-Royalmount (1590) Adresse: 8500 Bd Décarie 8e étage, Montreal, QC H4P 2N2, Canada (CA) Type d'emploi: Temps plein Type de poste: Permanent Vous allez adorer travailler ici... En tant que conseiller/conseillière beauté services payants, vous êtes un expert de la beauté! Vous êtes ici pour guider nos clients dans leur voyage de beauté au Beauty Studio et au-delà. Il ne s'agit pas seulement du produit, mais de rendre la journée d'un client plus agréable en enseignant, en inspirant et en jouant ensemble. Le meilleur de tous, vous allez adorer travailler avec nos équipes et leaders diversifiés, qui se soucient vraiment de vous et vous aident à évoluer. Offrir des consultations de beauté personnalisées : Comprendre les objectifs de beauté des clients et recommander des produits et services appropriés. Services de beauté : Fournir des services de beauté personnalisés, y compris l'application de maquillage et les traitements de soins de la peau. Assurez-vous de respecter les normes d'hygiène et de santé. Démontrer l'application du produit : Mettre en valeur votre expertise dans les techniques de maquillage et les routines de soins. Restez à jour avec les tendances beauté : Restez à jour sur les dernières tendances beauté, nouveaux produits et lancements de marques à Sephora. Offrir un service exceptionnel à la clientèle : créer un environnement accueillant et inclusif pour tous les clients. Gérer les réservations et les changements de réservation des services de beauté. Participer aux ventes et aux événements promotionnels : Participer aux événements de vente et aux promotions, stimuler l'engagement des clients et contribuer aux objectifs de vente du magasin. Nous aimerions vous connaître si... 1 à 3 ans d'expérience dans la vente au détail ou les services. Connaissance des produits de beauté à la mode. Passion pour le service à la clientèle et la vente. Excellentes aptitudes à la communication, capacité à faire plusieurs choses. Assiduité constante et fiable. Disponibilité flexible pour travailler pendant les heures de pointe. Capacité de soulever et de transporter jusqu'à 50 livres Chez Sephora, vous aimerez... Les gens. Vous serez entouré de certains des leaders et des équipes les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables - des personnes avec lesquelles vous pouvez être fiers de travailler. Le produit. Les employés bénéficient d'une réduction sur le produit et reçoivent un produit gratuit à diverses reprises tout au long de l'année. L'éducation. Sephora investit beaucoup dans la formation de ses employés - pas seulement pour leur connaissance des produits, mais aussi pour élaborer avec vous un plan de carrière personnalisé afin que vous puissiez atteindre vos objectifs professionnels. La famille LVMH. La maison mère de Sephora, LVMH, est l'un des plus grands groupes de luxe au monde, soutenant plus de 70 marques telles que Louis Vuitton, Céline, Marc Jacobs et Dior.

Identifiant de la demande: 265750 Nom/numéro du magasin: QC-Royalmount (1590) Adresse: 8500 Bd Décarie 8e étage, Montreal, QC H4P 2N2, Canada (CA) Type d'emploi: Temps plein Type de poste: Permanent Vous adorerez travailler ici... En tant que conseiller beauté, vous fournirez un service amical et compréhensible à tous les clients des mondes de la couleur, des soins pour la peau et des parfums, et de l'espace caisse. Être passionné par les clients. Saluer avec enthousiasme tous les clients qui entrent dans le magasin. Fournir un service courtois et bien informé aux clients. Déterminer les besoins des clients et leur proposer des produits qui répondent à leurs besoins. Faire part de votre connaissance des produits aux clients, le cas échéant. Au besoin, réaliser des maquillages pour les clients. Assurer la formation et le perfectionnement. S'assurer que les membres nommés au sein de l'équipe ont réussi une formation « approfondie » sur la marque. Poursuivre activement l'apprentissage supplémentaire sur les produits, au besoin. Former d'autres conseillers beauté. Assurer l'excellence opérationnelle. Prendre part au contrôle des stocks. Communiquer les problèmes ou préoccupations au sujet des stocks au responsable. S'assurer de la conformité avec les politiques et les procédures d'échantillonnage. Être au courant des événements spéciaux et des animations au sein du magasin. Participer à des programmes visant à réduire les manques et les pertes. Les conseillers désignés doivent connaître les fonctions propres aux hôtes de caisse. Nous aimerions vous connaître si... Vous possédez un à trois ans d'expérience dans le secteur de la vente au détail ou des services. Vous avez d'excellentes compétences en communication verbale et écrite, et la capacité d'influencer avec clarté et concision les partenaires d'affaires à tous les échelons. Vous êtes prêt à accepter un horaire de travail souple et à travailler le jour, le soir et la fin de semaine. Chez Sephora, vous aimerez... Les gens. Vous serez entouré de certains des responsables et des équipes les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables, bref des personnes avec lesquelles vous serez fier de travailler. Les produits. Les membres de l'équipe bénéficient d'une remise sur les produits et reçoivent des produits gratuits à plusieurs reprises pendant l'année. (Vous pensez que vos amis et votre famille vous aiment actuellement? Attendez de travailler chez Sephora!) L'éducation. Sephora investit énormément dans la formation des membres de l'équipe en magasin - non seulement en ce qui concerne la connaissance des produits, mais aussi dans la mise en place, en collaboration avec vous, d'un plan de carrière personnalisé, afin que vous puissiez atteindre vos objectifs professionnels

Job ID: 265772 Location: BC-Kelowna (0558) Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions. We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends. While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior. The compensation ranges between CAD$19.40- CAD$22.80. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location. Does this sound like your Dream Career?

Job ID: 265844 Store Name/Number: BC-Kelowna (0558) Address: 2271 Harvey Avenue, Kelowna, BC V1Y 6H2, Canada (CA) Full Time/Part Time: Part Time Position Type: Regular The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service Provide friendly, professional and knowledgeable service to clients as needed during store business hours. Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS. Store Presentation Assist in maintaining standards of cleanliness and organization within the cashier zone. Be aware of and assist in maintaining SEPHORA's merchandising concepts. Participate in programs to reduce shortage/loss. Merchandising and Operations Perform shipment receipt and processing in a timely manner. Organize and maintain stockroom per company standards. Process transfers, damages and testers per company standards. Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor. Ensure safety and tidiness standards are respected and maintained at all times. Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager. Ensure compliance with sampling policies and procedures. Participate in inventory control. Designated consultants will be cross-trained in cashier functions. EXPECTED SKILLS AND QUALIFICATIONS 1-2 years of retail/client service industry experience, preferably in a stockroom capacity. Possess good computer, arithmetic and organizational skills. Ability to multi-task, while being attentive to the needs of clients and the business. Effective time management, problem solving and communication skills. A High School graduate or equivalent. Flexible availability including evenings, weekends and holidays is required. ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves. COMPANY OVERVIEW Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands. The compensation ranges between CAD$19.40- CAD$22.80. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Job ID: 265855 Location: ON-Pen Centre (0842) Address: 221 Glendale Ave Space 77 & 78, St. Catharines, ON L2T 2K9, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

Job ID: 260685 Location: ON-Upper Canada Mall (0516) Address: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

Job ID: 252122 Location: ON-Mapleview (0540) Address: 900 Maple Avenue, Burlington, ON L7S 2J8, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

Job ID: 265693 Location: AB-Cross Iron (0884) Address: 261055 Crossiron Blvd., Space #458, Rocky View, AB T4A 0G3, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees. Job ID: 265794 Store Name/Number: ON-Fairview Park Kitchener (0554) Address: 2960 Kingsway Drive, Kitchener, ON N2C 1X1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all Beauty Advisors and Paid Services Beauty Advisor (PSBA) teams who deliver client service in the Makeup, Skincare, Haircare, and Fragrance departments within their store and for leading the team to achieve and exceed company objectives. In addition, you will: Training & Development. Execute Beauty Advisor training for all new hires as well as for existing Beauty Advisor's. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible. Passionate about Clients. Ensure the timely response to all client feedback for the store. Action all client- related issues/feedback from Sephora's client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Client Experience Lead (CEL) within the store. Engage with Beauty Advisor's and clients on-stage whenever possible. Talent Champion. Communicate team hiring needs to the Talent & Business Operations leaders and participate in the hiring process for all roles on their teams. Manage the interviewing/hiring process for all direct reports. Support the store's hiring needs as needed. Utilize the My Sephora Career (MSC) system as needed to source, select and hire candidates. Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the Beauty Advisor's are aligned with each. Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative. We'd love to hear from you if... You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience. You have exceptional leadership and influential skills. You have proven ability to lead and build top performing teams. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. You have flexible availability to work during "peak" retail hours such as nights, weekends, and holidays. While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

Conseiller beauté Vous adorerez travailler ici... En tant que conseiller beauté, vous fournirez un service amical et compréhensible à tous les clients des mondes de la couleur, des soins pour la peau et des parfums, et de l'espace caisse. Être passionné par les clients. Saluer avec enthousiasme tous les clients qui entrent dans le magasin. Fournir un service courtois et bien informé aux clients. Déterminer les besoins des clients et leur proposer des produits qui répondent à leurs besoins. Faire part de votre connaissance des produits aux clients, le cas échéant. Au besoin, réaliser des maquillages pour les clients. Assurer la formation et le perfectionnement. S'assurer que les membres nommés au sein de l'équipe ont réussi une formation « approfondie » sur la marque. Poursuivre activement l'apprentissage supplémentaire sur les produits, au besoin. Former d'autres conseillers beauté. Assurer l'excellence opérationnelle. Prendre part au contrôle des stocks. Communiquer les problèmes ou préoccupations au sujet des stocks au responsable. S'assurer de la conformité avec les politiques et les procédures d'échantillonnage. Être au courant des événements spéciaux et des animations au sein du magasin. Participer à des programmes visant à réduire les manques et les pertes. Les conseillers désignés doivent connaître les fonctions propres aux hôtes de caisse.Nous aimerions vous connaître si... Vous possédez un à trois ans d'expérience dans le secteur de la vente au détail ou des services. Vous avez d'excellentes compétences en communication verbale et écrite, et la capacité d'influencer avec clarté et concision les partenaires d'affaires à tous les échelons. Vous êtes prêt à accepter un horaire de travail souple et à travailler le jour, le soir et la fin de semaine.Chez Sephora, vous aimerez... Les gens. Vous serez entouré de certains des responsables et des équipes les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables, bref des personnes avec lesquelles vous serez fier de travailler. Les produits. Les membres de l'équipe bénéficient d'une remise sur les produits et reçoivent des produits gratuits à plusieurs reprises pendant l'année. (Vous pensez que vos amis et votre famille vous aiment actuellement? Attendez de travailler chez Sephora!) L'éducation. Sephora investit énormément dans la formation des membres de l'équipe en magasin - non seulement en ce qui concerne la connaissance des produits, mais aussi dans la mise en place, en collaboration avec vous, d'un plan de carrière personnalisé, afin que vous puissiez atteindre vos objectifs professionnels

Conseiller beauté Vous adorerez travailler ici... En tant que conseiller beauté, vous fournirez un service amical et compréhensible à tous les clients des mondes de la couleur, des soins pour la peau et des parfums, et de l'espace caisse. Être passionné par les clients. Saluer avec enthousiasme tous les clients qui entrent dans le magasin. Fournir un service courtois et bien informé aux clients. Déterminer les besoins des clients et leur proposer des produits qui répondent à leurs besoins. Faire part de votre connaissance des produits aux clients, le cas échéant. Au besoin, réaliser des maquillages pour les clients. Assurer la formation et le perfectionnement. S'assurer que les membres nommés au sein de l'équipe ont réussi une formation « approfondie » sur la marque. Poursuivre activement l'apprentissage supplémentaire sur les produits, au besoin. Former d'autres conseillers beauté. Assurer l'excellence opérationnelle. Prendre part au contrôle des stocks. Communiquer les problèmes ou préoccupations au sujet des stocks au responsable. S'assurer de la conformité avec les politiques et les procédures d'échantillonnage. Être au courant des événements spéciaux et des animations au sein du magasin. Participer à des programmes visant à réduire les manques et les pertes. Les conseillers désignés doivent connaître les fonctions propres aux hôtes de caisse.Nous aimerions vous connaître si... Vous possédez un à trois ans d'expérience dans le secteur de la vente au détail ou des services. Vous avez d'excellentes compétences en communication verbale et écrite, et la capacité d'influencer avec clarté et concision les partenaires d'affaires à tous les échelons. Vous êtes prêt à accepter un horaire de travail souple et à travailler le jour, le soir et la fin de semaine.Chez Sephora, vous aimerez... Les gens. Vous serez entouré de certains des responsables et des équipes les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables, bref des personnes avec lesquelles vous serez fier de travailler. Les produits. Les membres de l'équipe bénéficient d'une remise sur les produits et reçoivent des produits gratuits à plusieurs reprises pendant l'année. (Vous pensez que vos amis et votre famille vous aiment actuellement? Attendez de travailler chez Sephora!) L'éducation. Sephora investit énormément dans la formation des membres de l'équipe en magasin - non seulement en ce qui concerne la connaissance des produits, mais aussi dans la mise en place, en collaboration avec vous, d'un plan de carrière personnalisé, afin que vous puissiez atteindre vos objectifs professionnels

Nom du lieu de travail:QC-Mega Centre St. Foy (1656) Identifiant de la demande: 264285 Nom/numéro du magasin: QC-Mega Centre St. Foy (1656) Adresse: 1459 Av. Julles-Verne Unit G004, Quebec, QC G2G 2R8, Canada (CA) Type d'emploi: Full Time Type de poste: Regular Le conseiller de l'exploitation travaille en partenariat avec le superviseur de l'exploitation pour veiller à l'organisation de l'entrepôt et effectuer les mises à jour liées au marchandisage. TÂCHES ET RESPONSABILITÉS ESSENTIELLES Service à la clientèle Offrir un service professionnel et courtois aux clients selon les besoins pendant les heures d'ouverture du magasin Contribuer à la formation des autres hôtes de caisse et des conseillers à la caisse enregistreuse et à la caisse enregistreuse mobile Aspect du magasin Contribuer au maintien des normes de propreté et d'organisation dans la zone des caisses Connaître et aider à appliquer les concepts de marchandisage de Sephora Participer aux programmes destinés à réduire les manques et les pertes Marchandisage et exploitation Recevoir et traiter les livraisons en temps opportun S'occuper de l'organisation et du maintien de l'entrepôt, conformément aux normes de l'entreprise Gérer les transferts, les produits endommagés et les démonstrateurs conformément aux normes de l'entreprise Vérifier tous les éléments visuels et communiquer les éléments manquants ou endommagés au superviseur de l'exploitation Veiller à ce que les normes de sécurité et de propreté soient respectées en tout temps Signaler les problèmes et les préoccupations concernant les stocks au(x) superviseur(s), au(x) responsable(s) adjoint(s) ou au responsable du magasin Faire respecter les politiques et procédures concernant les échantillons Participer à la vérification des stocks Certains conseillers désignés recevront aussi une formation pour remplir les fonctions des hôtes de caisse APERÇU DE L'ENTREPRISE: Propriété de Louis Vuitton Moët Hennessy (LVMH), le premier groupe de produits de luxe au monde, Sephora est une véritable pionnière dans le domaine de la beauté, grâce aux innombrables produits de luxe qu'elle offre, à ses services d'experts impartiaux, à son environnement de magasinage interactif et à ses innovations. Sephora exploite environ 1 900 magasins dans 29 pays, dont un réseau en croissance de 360 établissements en Amérique du Nord. Sephora a ouvert son premier magasin américain à New York en 1998, et son premier magasin canadien à Toronto en 2004. Le siège social nord-américain de Sephora se trouve à San Francisco, avec des bureaux d'entreprise à New York, Montréal et Toronto. Sephora.com, lancé aux États-Unis en 1999 et au Canada en 2003, est le site de beauté le plus en vue sur le Web. Il est aussi le magasin affichant les meilleures ventes et la plus grande sélection de produits et de marques en Amérique du Nord.

Identifiant de la demande: 264253 Nom/numéro du magasin: QC-Mega Centre St. Foy (1656) Adresse: 1459 Av. Julles-Verne Unit G004, Quebec, QC G2G 2R8, Canada (CA) Type d'emploi: Full Time Type de poste: Regular vous allez adorer travailler ici... En tant que conseiller/conseillière beauté services payants, vous êtes un expert de la beauté! Vous êtes ici pour guider nos clients dans leur voyage de beauté au Beauty Studio et au-delà. Il ne s'agit pas seulement du produit, mais de rendre la journée d'un client plus agréable en enseignant, en inspirant et en jouant ensemble. Le meilleur de tous, vous allez adorer travailler avec nos équipes et leaders diversifiés, qui se soucient vraiment de vous et vous aident à évoluer. Vous allez adorer travailler ici... Offrir des consultations de beauté personnalisées : Comprendre les objectifs de beauté des clients et recommander des produits et services appropriés. Services de beauté : Fournir des services de beauté personnalisés, y compris l'application de maquillage et les traitements de soins de la peau. Assurez-vous de respecter les normes d'hygiène et de santé. Démontrer l'application du produit : Mettre en valeur votre expertise dans les techniques de maquillage et les routines de soins. Restez à jour avec les tendances beauté : Restez à jour sur les dernières tendances beauté, nouveaux produits et lancements de marques à Sephora. Offrir un service exceptionnel à la clientèle : créer un environnement accueillant et inclusif pour tous les clients. Gérer les réservations et les changements de réservation des services de beauté. Participer aux ventes et aux événements promotionnels : Participer aux événements de vente et aux promotions, stimuler l'engagement des clients et contribuer aux objectifs de vente du magasin. Nous aimerions vous connaître si... 1 à 3 ans d'expérience dans la vente au détail ou les services. Connaissance des produits de beauté à la mode. Passion pour le service à la clientèle et la vente. Excellentes aptitudes à la communication, capacité à faire plusieurs choses. Assiduité constante et fiable. Disponibilité flexible pour travailler pendant les heures de pointe. Capacité de soulever et de transporter jusqu'à 50 livres Chez Sephora, vous aimerez... Les gens. Vous serez entouré de certains des leaders et des équipes les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables - des personnes avec lesquelles vous pouvez être fiers de travailler. Le produit. Les employés bénéficient d'une réduction sur le produit et reçoivent un produit gratuit à diverses reprises tout au long de l'année. L'éducation. Sephora investit beaucoup dans la formation de ses employés - pas seulement pour leur connaissance des produits, mais aussi pour élaborer avec vous un plan de carrière personnalisé afin que vous puissiez atteindre vos objectifs professionnels. La famille LVMH. La maison mère de Sephora, LVMH, est l'un des plus grands groupes de luxe au monde, soutenant plus de 70 marques telles que Louis Vuitton, Céline, Marc Jacobs et Dior.

Job ID: 246020 Location: QC-Faubourg Boisbriand (1560) Address: 3344 Avenue des Grandes Tourelles, Boisbriand, QC J7H 0E7, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

Conseiller beauté Vous adorerez travailler ici... En tant que conseiller beauté, vous fournirez un service amical et compréhensible à tous les clients des mondes de la couleur, des soins pour la peau et des parfums, et de l'espace caisse. Être passionné par les clients. Saluer avec enthousiasme tous les clients qui entrent dans le magasin. Fournir un service courtois et bien informé aux clients. Déterminer les besoins des clients et leur proposer des produits qui répondent à leurs besoins. Faire part de votre connaissance des produits aux clients, le cas échéant. Au besoin, réaliser des maquillages pour les clients. Assurer la formation et le perfectionnement. S'assurer que les membres nommés au sein de l'équipe ont réussi une formation « approfondie » sur la marque. Poursuivre activement l'apprentissage supplémentaire sur les produits, au besoin. Former d'autres conseillers beauté. Assurer l'excellence opérationnelle. Prendre part au contrôle des stocks. Communiquer les problèmes ou préoccupations au sujet des stocks au responsable. S'assurer de la conformité avec les politiques et les procédures d'échantillonnage. Être au courant des événements spéciaux et des animations au sein du magasin. Participer à des programmes visant à réduire les manques et les pertes. Les conseillers désignés doivent connaître les fonctions propres aux hôtes de caisse.Nous aimerions vous connaître si... Vous possédez un à trois ans d'expérience dans le secteur de la vente au détail ou des services. Vous avez d'excellentes compétences en communication verbale et écrite, et la capacité d'influencer avec clarté et concision les partenaires d'affaires à tous les échelons. Vous êtes prêt à accepter un horaire de travail souple et à travailler le jour, le soir et la fin de semaine.Chez Sephora, vous aimerez... Les gens. Vous serez entouré de certains des responsables et des équipes les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables, bref des personnes avec lesquelles vous serez fier de travailler. Les produits. Les membres de l'équipe bénéficient d'une remise sur les produits et reçoivent des produits gratuits à plusieurs reprises pendant l'année. (Vous pensez que vos amis et votre famille vous aiment actuellement? Attendez de travailler chez Sephora!) L'éducation. Sephora investit énormément dans la formation des membres de l'équipe en magasin - non seulement en ce qui concerne la connaissance des produits, mais aussi dans la mise en place, en collaboration avec vous, d'un plan de carrière personnalisé, afin que vous puissiez atteindre vos objectifs professionnels

Job ID: 264160 Location: ON-Bayshore (0552) Address: 100 Bayshore Drive, Ottawa, ON K2B 8C1, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Who we are behind the stripes: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You'll love working here... As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas. Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients. Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors. Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.We'd love to hear from you if... You have one to three years' experience in retail or service industry. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You are able to have a flexible work schedule and work days, nights, and weekends.While at Sephora, you'll enjoy... The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. The product. Employees enjoy a product discount and receive free product various times throughout the year. The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals. The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career?

Job ID: 265628 Location: ON-Scarborough (0506) Address: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. ESSENTIAL DUTIES AND RESPONSIBILITIES Loss Prevention Provide friendly, professional and knowledgeable service to clients as needed. Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s). Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence. Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits. Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers. Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned. Provide new hire and continuous employee trainings to maintain store loss prevention awareness. Operations Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager. Assist store Leadership team with inventory preparation and process. Partner with stores and DLPM in the development and execution of shrinkage prevention plans.EXPECTED SKILLS AND QUALIFICATIONS 1 year of asset protection/loss prevention experience in a retail environment. Satisfy and maintain all licensing requirements (as required by province or local jurisdiction). Possess strong written, verbal, interviewing, listening and interpersonal communication skills. Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques. Proficiency in Windows, Word and Excel is desirable. A High School graduate or equivalent. Availability to work flexible hours and days, including evenings, weekends, and holidays is essential. Availability to work at multiples locations within a market.ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves.COMPANY OVERVIEW Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation. Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.