TIFFANY & CO. careers

Summary Seasonal Team Member supporting store operations and guest experience during the holiday period. Act as a brand ambassador to welcome and assist clients, maintain hospitality areas, support sales tasks such as boxing and wrapping, and help with engraving and inventory as needed. Responsibilities Welcome and assist clients to create memorable luxury experiences. Support sales transactions and perform POS functions after purchase decisions. Assist with boxing, wrapping and replenishing gifting and POS supplies. Manage floor waiting list and communicate service issues to management. Maintain hospitality area stocked, orderly and clean. Support engraving station where applicable. Assist operations and after sales servicing to ensure optimal store operations. Help with inventory and special projects as needed. Requirements Previous retail or luxury retail or client related experience such as hospitality. Ability to work non traditional business hours including nights weekends and holidays. Strong verbal and written communication and client service skills. Ability to prioritize and balance multiple tasks in a fast paced changing environment. Capability to work with a diverse client base. Authorization to work in Canada.

Summary Deliver the Tiffany client experience by building relationships, driving sales, and acting as a brand ambassador at the Royalmount location. Use strong communication and clienteling skills to meet commercial targets and create memorable in-store moments through personalized service and styling. Responsibilities Develop and maintain client relationships to drive repeat business and lifetime loyalty. Consistently achieve or exceed monthly, quarterly, and annual store sales targets. Capture and manage client data using POS and client tracking systems. Deliver elevated client experiences during appointments using the Tiffany touch. Drive sales through key product pillars and convert clients through curiosity and discovery. Execute hospitality and store amenities to create unique in-store experiences. Leverage client feedback and NPS performance to improve service. Work flexible hours including days, nights, weekends, and holidays. Requirements Experience in retail, luxury retail, hospitality, or relevant client-related roles. Proven track record of achieving commercial results. Ability to connect with a diverse client base and deliver personalized service. Proficiency with POS systems, client tracking systems, and email tools such as Outlook. Authorization to work in Canada. Flexibility to work non-traditional hours including weekends and holidays. College or university degree preferred. Proficiency in multiple languages is desired.

Summary As a Client Advisor at Tiffany & Co. in Vancouver, you will embody the Tiffany brand in every client interaction, using your unique flair to make each experience extraordinary. You will be part of a team that aligns with Tiffany's vision of extraordinary jewels, exceptional craftsmanship, and commitment to sustainability. ResponsibilitiesEmbody the Tiffany brand in each client interaction, using the Tiffany touch to make experiences extraordinary.Develop client relationships and exceed commercial targets through building your own business.Foster a clienteling culture and encourage an entrepreneurial spirit.Achieve or exceed monthly, quarterly, and annual store commercial targets.Capture client data and cultivate new and existing client relationships.Deliver a significant portion of sales through repeat client business.Identify innovative ways to grow your business through elevated client experiences.Elevate in-store experience by delivering memorable moments to every client.Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.Execute best practices by optimizing hospitality and store amenities.RequirementsExperience in retail or luxury retail or relevant client-related experience.Proven track record in achieving commercial results.Ability to connect with clients and work with a diverse client base.Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.Authorization to work in the country where the position is based.A college/university degree and proficiency in multiple languages are desired.

Summary As a Client Advisor at the Montréal Ritz, you will embody the Tiffany brand in each client interaction, delivering extraordinary experiences with your unique flair. You will be an excellent communicator and brand ambassador, conveying your passion for Tiffany in every conversation and demonstrating an entrepreneurial spirit. ResponsibilitiesDevelop and deepen client relationships to drive lifetime loyalty and spend.Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.Capture client data and cultivate new and existing client relationships.Deliver a significant portion of sales through repeat client business.Identify innovative ways to grow your business through elevated client experiences.Elevate in-store experience by delivering memorable moments to every client.Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.Execute best practices by optimizing hospitality and store amenities.RequirementsFluently bilingual in French and English.Experience in retail or luxury retail or relevant client-related experience.Proven track record in achieving commercial results.Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.Authorization to work in the country where the position is based.

Summary As a Store Director at Tiffany & Co. Oakridge Park, you will lead and support the sales and operations of the store to meet and exceed sales and profitability targets. You will be a decisive and collaborative leader, embodying the LVMH Values, and cultivating an entrepreneurial spirit while delivering excellence in all aspects. ResponsibilitiesLead and develop the sales and operations team to achieve sales and profitability targets.Build a climate of service excellence and deliver extraordinary client experiences.Deepen client relationships to drive loyalty and achieve commercial targets.Identify business opportunities and implement actions to achieve sales targets.Elevate the in-store experience by delivering memorable moments and optimizing hospitality.Hire and develop talent to create a best-in-class service and selling organization.Requirements7-10 years of sales management experience in retail or luxury retail.Proven track record in sales generation and achieving sales goals.Flexibility to work non-traditional hours, including nights and weekends.Proficiency with Microsoft Office and client tracking systems.Authorization to work in the country where the position is based.A college/university degree is desired.

Summary As an Operations Coordinator at Tiffany Oakridge Park, you will play a crucial role in ensuring the smooth operation of back-of-house activities in a retail environment. You will provide exceptional client service and support store leadership in achieving sales goals, acting as a key holder and manager on duty when needed. ResponsibilitiesPerform all back-of-house operations, including order fulfillment, inventory management, and client service coordination.Provide operational support to drive sales and service, ensuring compliance with internal control procedures.Coordinate work and mentor team members to improve performance when acting as manager on duty.Deepen client relationships to drive loyalty and sales, supporting the store in achieving sales targets.Deliver memorable in-store experiences as a Tiffany brand ambassador, optimizing hospitality and store amenities.Requirements2-3 years of retail experience in operations, with knowledge of merchandising, client service, and shipping.Strong analytical skills and proficiency in Microsoft Word and Excel.Ability to work retail hours, including nights, weekends, and holidays.Organized, detail-oriented, and flexible to perform various tasks based on business needs.Authorization to work in the country where the position is based.Desired: College/university degree and/or Gemological Institute of America coursework.

Summary As a Team Manager at Tiffany & Co. Vancouver Oakridge Park, you will lead and inspire a team to deliver exceptional client experiences and achieve sales targets. You will embody the LVMH Values, fostering a climate of service excellence and innovation. ResponsibilitiesCoach and support sales and operations to meet or exceed commercial targets.Lead the team to deliver extraordinary client experiences and partner with the Store Director.Drive client development activities and manage client relationships personally.Optimize hospitality and store amenities to create unique experiences.Attract, hire, and retain top talent to cultivate a high-performance climate.Ensure exceptional operational support to drive sales and service.RequirementsMinimum of 3 years of retail or luxury retail store management experience.Proven track record in sales generation and managing sales results.Flexibility to work non-traditional hours, including nights and weekends.Proficiency with Microsoft Office and client tracking systems.Ability to work in various roles based on business needs.

Summary As a Loss Prevention Supervisor at Oakridge Park, you will play a crucial role in supporting the Security Management by leading and developing the security team to protect employees, clients, and assets. You will ensure the highest standards of safety and service excellence, contributing to the overall Tiffany store experience. ResponsibilitiesLead and motivate the security team to maintain Global Protection Standards and focus on security culture drivers.Partner with Operations and Security Management to identify shrink reduction opportunities and optimize security schedules.Support Emergency Preparedness and Incident Management efforts, serving as the point person during emergencies.Ensure physical security systems and equipment are functioning properly and initiate repairs as necessary.Manage the security team to act as luxury security professionals with a customer-centric approach.Collaborate with store management to enhance the client experience and lead store initiatives.RequirementsValid Security License and High School Diploma.Ability to work retail store hours, including nights, weekends, and holidays.Strong communication skills and computer proficiency.One to two years of experience in a retail/security environment with an emphasis on customer service.Authorization to work in Canada.

Summary As a Client Advisor at Tiffany & Co. Royalmount, you will play a vital role in delivering the Tiffany Experience to each client, making every interaction memorable through connection and discovery. You will embody the Tiffany brand, using your flair to create extraordinary client experiences. ResponsibilitiesEmbody the Tiffany brand in each client interaction, using your personal touch to make experiences extraordinary.Develop client relationships and exceed commercial targets through building your own business.Foster a clienteling culture and encourage an entrepreneurial spirit to grow outreach business.Achieve or exceed monthly, quarterly, and annual store commercial targets.Capture client data and cultivate new and existing client relationships.Deliver a significant portion of sales through repeat client business.Identify innovative ways to grow your business through elevated client experiences.Elevate in-store experience by delivering memorable moments to every client.Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.Execute best practices by optimizing hospitality and store amenities.RequirementsExperience in retail or luxury retail or relevant client-related experience.Proven track record in achieving commercial results.Ability to connect with clients and work with a diverse client base.Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.Authorization to work in the country where the position is based.A college/university degree is desired.Proficiency in multiple languages is desired.

Summary As a Loss Prevention Supervisor at Tiffany & Co. in Royalmount, you will play a crucial role in supporting the Security Management by leading and developing the security team to protect employees, clients, and assets. You will ensure the highest standards of safety and service excellence, contributing to the overall Tiffany store experience. ResponsibilitiesLead and motivate the security team to maintain Global Protection Standards and focus on security culture drivers.Partner with Operations and Security Management to identify shrink reduction opportunities and optimize security schedules.Support Emergency Preparedness and Incident Management efforts, serving as the point person during emergencies.Ensure physical security systems and equipment are functioning properly and initiate repairs as necessary.Manage the security team to act as Tiffany luxury security professionals with a customer-centric approach.Collaborate with store management to lead store initiatives and enhance the client experience.RequirementsFluently bilingual in French and English.Valid Security License and High School Diploma.Ability to work retail store hours, including nights, weekends, and holidays.Strong computer skills and highest level of integrity.Experience in a retail/security environment preferred.One to two years of experience in a security-related position with an emphasis on customer service.

Summary As a Client Advisor at Oakridge Park, you will embody the Tiffany brand in every client interaction, using your unique flair to make each experience extraordinary. You will be a key communicator and brand ambassador, developing client relationships and exceeding sales targets through your passion and entrepreneurial spirit. ResponsibilitiesHold the critical position of embodying the Tiffany brand in each client interaction.Develop client relationships and exceed commercial targets.Foster a clienteling culture and encourage an entrepreneurial spirit.Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.Capture client data and cultivate new and existing client relationships.Deliver a significant portion of sales through repeat client business.Identify innovative ways to grow your business through elevated client experiences.Elevate in-store experience by consistently delivering memorable moments to every client.Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.Execute best practices by optimizing hospitality and store amenities.RequirementsExperience in retail or luxury retail or relevant client-related experience.Proven track record in achieving commercial results.Ability to connect with the client.Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.Authorization to work in the country where the position is based.A college/university degree is desired.Proficiency in multiple languages is desired.

Summary As a Loss Prevention Professional at Oakridge Park, you will play a crucial role in maintaining a secure environment for clients and employees at Tiffany & Co. You will serve as an ambassador and first point of contact for clients, ensuring a positive Tiffany experience from start to finish. ResponsibilitiesMaintain a secure environment for clients and employees at all times.Act as a Tiffany ambassador and support store operations to achieve sales plans.Deliver memorable in-store experiences and demonstrate passion as a Tiffany brand ambassador.Provide exceptional security and operations support to drive sales and service.Partner with Senior Security Officer and Management to deter theft and respond to emergencies.Ensure adherence to security systems and procedures through inspections and reports.Carry out operations tasks including opening and closing procedures.Assist with facilities repairs and communicate with the store team.RequirementsValid Security License.High School Diploma.Basic computer skills.Ability to work retail store hours, including nights, weekends, and holidays.Authorization to work in the country where the position is based.Experience in a retail/security environment preferred.One year prior experience in a security-related position preferred.

Summary As an Operations Professional at Oakridge Park, you will be responsible for delivering the Tiffany Experience to each client, ensuring outstanding client service, order fulfillment, and inventory management. You will act as a brand ambassador, cultivating an entrepreneurial spirit and delivering excellence in all tasks. ResponsibilitiesProvide exceptional client service and manage inventory with the Tiffany Touch.Complete daily tasks such as order fulfillment, shipping, receiving, and replenishment.Supervise and reconcile merchandise inventory, reporting discrepancies to management.Partner with client advisors and management to respond to requests for product and service information.Elevate in-store experience by delivering memorable moments and optimizing hospitality.Support store operations to achieve commercial targets and generate sales opportunities.RequirementsStrong analytical skills and proficiency in Microsoft Word and Excel.Ability to work retail store hours, including nights, weekends, and holidays.Organized, detail-oriented, and flexible to perform various tasks.Authorization to work in the country where the position is based.College/university degree preferred.

Summary As a Seasonal Sales Support team member at Tiffany & Co. in Montreal, you will embody the Tiffany brand during the holiday season, ensuring each client interaction is memorable. Your role as a brand ambassador will involve enhancing the client experience through exceptional service and hospitality. ResponsibilitiesAct as an effective brand ambassador, warmly welcoming clients and ensuring a memorable experience.Enhance client experiences with hospitality and store amenities to positively impact sales and service.Assist with the engraving station and manage the floor waiting list as needed.Maintain a fully stocked, orderly, and clean hospitality area.Communicate potential service issues with management.Support the sales team with boxing, wrapping, and replenishing supplies, and perform POS functions.Assist the operations team with policies, procedures, and after-sales servicing.Participate in inventory management and special projects as required.RequirementsAbility to work non-traditional hours, including nights, weekends, and holidays.Previous experience in retail, luxury retail, or client-related fields such as hospitality.Strong communication and client service skills, with the ability to prioritize tasks.Capability to work with a diverse client base in a fast-paced environment.Authorization to work in Canada.

Summary As a Client Advisor at Tiffany & Co. in Vancouver Burrard, you will embody the Tiffany brand in every client interaction, using your unique flair to make each client's experience extraordinary. You will be a brand ambassador, developing client relationships and exceeding sales targets through your passion for Tiffany and entrepreneurial spirit. ResponsibilitiesHold the critical position of embodying the Tiffany brand in each client interaction.Develop client relationships and exceed commercial targets.Foster a clienteling culture and encourage an entrepreneurial spirit.Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.Capture client data and cultivate new and existing client relationships.Deliver a significant portion of sales through repeat client business.Identify innovative ways to grow your business through delivering elevated client experience.Elevate in-store experience by consistently delivering memorable moments to every client.Execute best practices by optimizing hospitality and store amenities.RequirementsExperience in retail or luxury retail or relevant client-related experience.Proven track record in achieving commercial results.Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.Ability to work with a diverse client base.Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.Must have authorization to work in the country where the position is based.A college/university degree is desired.Proficiency in multiple languages is desired.

Summary Lead and execute back of house store operations to ensure inventory accuracy and excellent client service while supporting sales goals. Act as a key holder and manager on duty when required, coordinating order fulfillment, shipping, receiving, merchandising, and client service activities. Collaborate with store leadership and team members to drive operational excellence and enhance the in store client experience. Responsibilities Perform daily operational tasks including order fulfillment, shipping, receiving, and replenishment.Clean and maintain jewelry and merchandise and process jewelry repairs and transfers.Ensure compliance with internal control procedures and maintain inventory accuracy.Act as manager on duty when needed, opening and closing the store and coordinating staff activities.Support sales by collecting customer data and assisting with product pillar initiatives.Partner with sales professionals and management to respond to client requests promptly.Provide feedback on process improvements and support operational efficiency objectives.Mentor team members to improve performance and support daily coordination of work.Implement hospitality and store amenities to enhance the client experience and act on client feedback.Requirements Fluently bilingual in French and English.2-3 years prior retail experience in retail operations with knowledge of merchandising and shipping.Strong analytical skills and organized attention to detail.Proficiency in Microsoft Word and Excel.Ability to work retail store hours including nights weekends and holidays.Flexibility to perform varied tasks based on business needs.Authorization to work in the country where the position is based.College or university degree preferred.Graduate Gemologist degree or GIA coursework preferred.

Summary The Operations Professional supports back of house store operations, driving efficiency and contributing to sales and client satisfaction. This role manages order fulfillment, inventory, repairs, shipping and receiving while partnering closely with client advisors and management to deliver exceptional brand service. Responsibilities Perform order fulfillment, shipping, receiving and replenishment tasks.Clean and handle jewelry and merchandise following company procedures.Manage transfers and take in jewelry repairs for processing.Reconcile merchandise inventory and report discrepancies using systems and reports.Partner with client advisors and management to respond to client requests and follow up.Support sales by facilitating service opportunities and handling phone and e-mail correspondence.Apply product and care knowledge to enhance client satisfaction.Implement operational efficiencies and provide feedback for process improvements.Maintain store amenities and hospitality standards to elevate client experience.Requirements Strong analytical skills.Proficient in Microsoft Word and Excel.Ability to work retail hours including nights weekends and holidays.Organized and detail oriented with flexibility to perform varied tasks.Ability to connect with clients and act as a brand ambassador.College or university degree.Authorization to work in Canada.

Summary The Operations Professional supports back of house store operations delivering outstanding client service, order fulfillment and inventory management while upholding brand standards. This role partners with client advisors, management and corporate partners to drive operational efficiency and contribute to sales and client experience. Responsibilities Complete daily operational tasks including order fulfillment, shipping, receiving and replenishmentClean and care for jewelry and merchandise and manage transfers and repairsSupervise and reconcile merchandise inventory and report discrepanciesUse reports and systems to assess inventory accuracyRespond to client and internal requests for product service and repair informationSupport sales by partnering with client advisors to generate opportunitiesHandle phone and email correspondence with clients and internal teamsImplement hospitality standards and optimize store amenities to enhance client experienceProvide feedback on processes and seek continuous improvementRequirements Strong analytical skillsProficient in Microsoft Word and ExcelOrganized and detail oriented with flexibility to perform varied tasksAbility to work retail hours including nights weekends and holidaysAbility to connect with clients and act as a brand ambassadorCollege or university degreeAuthorization to work in Canada

Summary The Operations Professional supports back of house store operations, ensuring order fulfillment, inventory accuracy, and exceptional client service while partnering with client advisors and management to drive store performance and profitability. Responsibilities Complete order fulfillment, shipping, receiving, replenishment, and merchandise transfers.Clean and care for jewelry and merchandise and manage jewelry repairs.Supervise and reconcile merchandise inventory using reports and systems.Report inventory discrepancies to management or corporate partners.Respond to client and internal requests for product, service, repairs, shipping, and inventory information.Support sales by handling phone and email correspondence and generating opportunities with client advisors.Implement hospitality and store amenities to enhance the client experience and act on feedback.Champion operational efficiency and recommend process improvements.Carry out operations functions to help achieve monthly, quarterly, and annual commercial targets.Requirements Strong analytical skills.Proficient in Microsoft Word and Excel.Ability to work retail store hours including nights, weekends, and holidays.Organized, detail oriented, and flexible to perform varied tasks.Ability to connect with clients and act as a brand ambassador.College or university degree.Authorization to work in Canada.Effective communication and problem solving skills.Experience with inventory systems and reporting preferred.

Summary The Team Manager supports the Director in leading sales operations and security teams to meet commercial targets and elevate the store experience. This role provides oversight in the Director's absence, coaches and mentors staff, and delivers exceptional client service while driving sales and operational excellence. Responsibilities Coach guide and support sales and operations to achieve commercial and profitability targetsProvide management presence on the sales floor and model client experience standardsDrive client development activities and deepen client relationships to meet sales KPIsAttract hire and retain top talent and deliver ongoing training and feedbackOptimize hospitality and store amenities to create unique client experiencesManage back of house operations and ensure consistency with proceduresAct on client feedback and NPS to improve serviceEnsure compliance with internal control proceduresRequirements Fluently bilingual in French and EnglishMinimum of 3 years retail or luxury retail store management or relevant customer experienceProven track record in sales generation and achieving commercial resultsFlexibility to work days nights weekends and holidaysProficiency with Microsoft Office client tracking systems and POS systemsAbility to develop and maintain client relationshipsAuthorization to work in the country where the position is basedWillingness to perform various roles based on business needs

Summary The Loss Prevention Professional maintains a secure environment for clients and employees while serving as an ambassador and first point of contact for clients. This role supports sales and service by executing security controls, back of house operations, and store procedures to ensure a positive client experience. Responsibilities Serve as ambassador and first point of contact for clients to deliver the brand experienceSupport sales by deepening client relationships and assisting store operationsPerform opening and closing procedures and other back of house operationsPartner with senior security and management to deter theft and report missing assetsRespond to emergency situations and follow incident management proceduresEnsure security systems and procedures are followed, including inspections and alarm testsAssist with facilities repairs and communicate issues to the store teamRequirements Valid security licenseHigh school diplomaBasic computer skillsAuthorization to work in CanadaAbility to work retail store hours including nights weekends and holidaysExperience in retail or security environments preferredOne year prior security related experience preferred