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At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Job ID: 277056 Store Name/Number: ON-Quinte Mall (1596) Address: 390 North Front St. Unit C7, Belleville, ON K8P 3E1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular - contract You'll love working here... As Interim Talent and Business Manager, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store. Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience. Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient. Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store. Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible. Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary. Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage. We'd love to hear from you if... You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. Previous value. Sephora Canada strongly believes in equal opportunity for employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics, or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Job ID: 262131 Store Name/Number: ON-Masonville (0852) Address: 1680 Richmond St N, London, ON N6G 3Y9, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As a Team Lead, you will be assigned a World such as Client Experience, Beauty Services, or Operations or a combination of these Worlds. You are responsible for ensuring team members perform services within Sephora standards, ensuring team members execute Sephora's selling model and provide outstanding client service to meet store achieves and exceed company objectives. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora. In addition, you will:Sales Experience Ensure all on-stage cast properly execute Sephora's selling model, "Get, Give, Teach." Drive sales and services at the Beauty, Skin and Fragrance Studio. Training & Development Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Execute cast training outside of Daily Dose. Partner with elevated experts within the store/district to ensure cast have the appropriate level of product, category and brand training for clients. Facilitate Sephora training sessions whenever possible. Maintain a Coaching Culture Participate in the selection, training and certification of all SUBC Facilitators and coaches. Ensure Facilitators and coaches are maintaining or exceeding expectations by regularly attending classes within the store. Makeup & Skincare Passion Demonstrate an understanding of artistry skills through conducting custom makeovers and mini-makeovers and skincare services as needed. Passionate about Clients Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible. Employee Engagement Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative. Operational Excellence Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard. Inventory Management Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes. Visual Merchandising Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.We'd love to hear from you if... You have 1 to 3 years' experience in a similar role at a similar volume store or equivalent internal experience. You can demonstrate strong client service skills. You have demonstrated effective time management and problem-solving skills. You have proven ability to manage time to execute multiple tasks and changing priorities. You have flexible availability to work during "peak" retail hours such as nights, weekends, and holidays While at Sephora, you'll enjoy... The people You will be surrounded by the best talent in the industry - people you can be proud to work with The perks Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events The education We heavily invest in training to build your personalized career plan,so you can achieve your professional goals

Job ID: 261724 Store Name/Number: ON-Yorkdale (0502) Address: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As a Team Lead, you will be assigned a World such as Client Experience, Beauty Services, or Operations or a combination of these Worlds. You are responsible for ensuring team members perform services within Sephora standards, ensuring team members execute Sephora's selling model and provide outstanding client service to meet store achieves and exceed company objectives. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora. In addition, you will:Sales Experience Ensure all on-stage cast properly execute Sephora's selling model, "Get, Give, Teach." Drive sales and services at the Beauty, Skin and Fragrance Studio. Training & Development Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Execute cast training outside of Daily Dose. Partner with elevated experts within the store/district to ensure cast have the appropriate level of product, category and brand training for clients. Facilitate Sephora training sessions whenever possible. Maintain a Coaching Culture Participate in the selection, training and certification of all SUBC Facilitators and coaches. Ensure Facilitators and coaches are maintaining or exceeding expectations by regularly attending classes within the store. Makeup & Skincare Passion Demonstrate an understanding of artistry skills through conducting custom makeovers and mini-makeovers and skincare services as needed. Passionate about Clients Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible. Employee Engagement Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative. Operational Excellence Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard. Inventory Management Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes. Visual Merchandising Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.We'd love to hear from you if... You have 1 to 3 years' experience in a similar role at a similar volume store or equivalent internal experience. You can demonstrate strong client service skills. You have demonstrated effective time management and problem-solving skills. You have proven ability to manage time to execute multiple tasks and changing priorities. You have flexible availability to work during "peak" retail hours such as nights, weekends, and holidays While at Sephora, you'll enjoy... The people You will be surrounded by the best talent in the industry - people you can be proud to work with The perks Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events The education We heavily invest in training to build your personalized career plan,so you can achieve your professional goals