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CRM Specialist - Skinceuticals

Pays : Canada

Région : Quebec

Ville : Montreal

Catégorie : Commerce

Type de contrat : CDI

Type d'emploi : Plein temps

Description du poste

- Ad hoc and trigger emails & SMS: set up, segmentation and sends
- Loyalty communications: conceive and optimize program
- Acquisition strategy execution: sampling, lead gen ads, site optimization
- Customer Profiling for actionable insights: RFM, deciles, cross-category correlation, new vs retained buyers, purchase sequencing
- Reporting: email and acquisition campaigns performance analysis to provide recos
- Projects: deploy CRM group project within the brand (CA360, Content builder, Einstein etc...)
- E-doctors: support top partners for CRM initiatives

Profil recherché

- 1 year CRM experience
- Analytical
- Project oriented
- Advanced Excel and PPt skills
- Knowledge of SQL
- Knowledge of SFMC
L'Oréal is an equal opportunity employer
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