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E-Commerce Manager, Mac Brand

Pays : Canada Canada

Région : Ontario

Ville : Toronto

Catégorie : Commerce

Type de contrat : CDI

Type d'emploi : Plein temps

Description du poste

This role will be responsible in partnering with key NA and CAN teams to define and implement a specific MAC.CA merchandising strategy and marketing plan. This is a NEW role which will require a new way of thinking and operating in an omni mindset as this role straddles a lot of different teams. This role is responsible for the planning and execution of the fiscal marketing programs, ensuring alignment with the CA specific and NA marketing objectives to increase sales and grow market share in Canada while improving profitability. This role requires a comprehensive understanding of the changing consumer, customer landscape and media environment plus in-store Retail and e-commerce landscape. The ideal candidate is a highly adaptable, results driven individual that thrives in a fast-paced, rapidly changing environment and who is focused on defining and solving retail needs in creative, innovative ways.
- Translate new product launches for the CAN online channel, develop specific .CA online exclusive programs and assess CAN specific site merchandising opportunities. Manage trends curation and creation by partnering closely with key cross-functional teams, to create excitement and drive qualified traffic to MAC.ca.
- Align on calendars/promos and misses/opportunities with NA Brand.com team and CAN team.
- Define and execute high impact, integrated commercial programs across commerce, social and marketing channels to win during key online shopping events specific to CANADA. Plan and manage always-on support model for hero products with digital micro-activations that drive trial and retention.
- Gather data for analysis of sales and program performance regularly for online marketing and retail campaigns and make recommendations for how to improve performance.
- Support Executive Director of E-Commerce in measurement of optimal ROI for marketing programs (in partnership with CAN Marketing) to determine best allocation for budgets.
- Support Executive Director of E-Commerce with analysis of key business metrics, marketing programs, custom sampling programs, customer retention, and cost of customer acquisition programs.
- Report and analyze on marketing and promotional programs.
- Elevate opportunities to NA Consumer Engagement/Global Consumer Engagement and NA Online teams
- Ensure strong partnership and planning with NA Performance Marketing Manager and CAN Marketing Director to drive qualified traffic and ensure full funnel planning
- Make recommendations on key influencer strategies that will help drive traffic to mac.ca
- Partner closely with Director of Marketing for CAN

Profil recherché

- MBA preferred; BA / BS in Business or technical related field accepted
- 6+ years work experience in ecommerce and digital marketing
- Omnichannel experience a plus
- Excellent communicator and ability to build strong cross-functional relationships, to understand incentives, and ensure alignment in a matrixed organization
- Strong attention to detail and results orientation; high work ethic and persistence to drive an initiative to completion; a "roll up the sleeves" attitude towards tackling a challenge
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
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