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Education Consultant

Pays : Canada

Région : Ontario

Ville : Toronto

Catégorie : Audit - Conseil - Juridique

Type de contrat : CDI

Type d'emploi : Plein temps

Description du poste

SALON EDUCATION CONSULTANT
LOREAL PROFESSIONNEL - DIVISION OF LOREAL CANADA - TORONTO - ONTARIO
To support our salons development activities in a sustainable way, acting as a «SALON EDUCATION CONSULTANT ». -Help our salons develop their business by providing a customized professional development program, and relevant training - Develop customized coaching programs for salons - within an assigned territory by collaborating with LOREAL PROFESSIONNEL business consultant. The territory will cover the greater Toronto area
PROFESSIONAL & TECHNICAL COMPETENCIES
EMBODIES BRAND IDENTIY & KNOWS SELECTIVE BEAUTY UNIVERSE
- Master brand identity and knows sense of purpose
- Masters fundamental knowledge: products, categories, gestures, sales and service
- Master competition, market, clients, and trends knowledge
DRIVES BUSINESS THROUGH SERVICE & RETAIL EDUCATION
- Elaborates service & retail education plans aligned with business priorities
- Cooperates with 360° internal & external stakeholders guarantying a consistent customer experience
- Pilots & monitors Retail Education's Efficiency DESIGNS, TRANSMITS & EMPOWER
- Designs appropriate learning solutions for Customer Experience
- Fosters empathy
- Knows customer profiles & transmits customer centricity
- Continuously elevates services standards and POS execution according to brand specificities
WHAT WE LOOK FOR
- Active Cosmetology License
- 3 Years hairstyling salon experience
- Proficient in MS Office ( Word, Excel, PowerPoint, Outlook)
- Excellent command of the English language both verbal and written
- Ability to travel and work weekend when required
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