Client Advisor - Royalmount

Summary

Deliver the Tiffany client experience by building relationships, driving sales, and acting as a brand ambassador at the Royalmount location. Use strong communication and clienteling skills to meet commercial targets and create memorable in-store moments through personalized service and styling.

Responsibilities

• Develop and maintain client relationships to drive repeat business and lifetime loyalty.
• Consistently achieve or exceed monthly, quarterly, and annual store sales targets.
• Capture and manage client data using POS and client tracking systems.
• Deliver elevated client experiences during appointments using the Tiffany touch.
• Drive sales through key product pillars and convert clients through curiosity and discovery.
• Execute hospitality and store amenities to create unique in-store experiences.
• Leverage client feedback and NPS performance to improve service.
• Work flexible hours including days, nights, weekends, and holidays.

Requirements

• Experience in retail, luxury retail, hospitality, or relevant client-related roles.
• Proven track record of achieving commercial results.
• Ability to connect with a diverse client base and deliver personalized service.
• Proficiency with POS systems, client tracking systems, and email tools such as Outlook.
• Authorization to work in Canada.
• Flexibility to work non-traditional hours including weekends and holidays.
• College or university degree preferred.
• Proficiency in multiple languages is desired.