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E-Commerce Specialist

Pays : Canada

Région : Quebec

Ville : Montreal

Catégorie : Commerce

Type de contrat : CDI

Type d'emploi : Plein temps

Description du poste

The B2B e-commerce project lead will manage the day-to-day operations of our new B2B and multibrand e-commerce platform, dedicated to our Canadian salon owners.
Support local e-commerce operations
- When needed, support eCommerce campaign operations (set-up, test and activate) including support of seasonal campaigns & optimization of permanent website content to achieve commercial objectives;
- Ensure a consistent, optimized & relevant customer journey across our B2B e-commerce platform;
- Oversee complex HTML content to support campaign activities while ensuring our B2B platform is leveraging the most relevant practices, content & features. Govern the day-to-day operations
- Account for local digital content, services & features to be consistent and relevant for a seamless customer experience across all digital touch points;
- Ensure an agile, bug free user experience on our B2B e-commerce platform, following global e-commerce requirements and brands guidelines;
- Coordinate User Acceptance Testing with IT stakeholders, ensuring business critical systems and processes remain operational and bug free. Ensure prioritization of platform regression, championing needs of markets where necessary;
- Support incident management for any major issue (global/local) affecting conversion rate, new member's activation or availability of the products or the platforms.
- At ease with IT Technologies & architecture;
- HTML, CSS, Javascript, development experience across multiple CMS is a plus;
- Bilingual (English-French).

Profil recherché

- Relevant degree with strong Web knowledge and experience;
- At least 2 years' experience in digital & ecommerce activities, including Content Management Systems, Personalization & Targeting, e-merchandising, product lifecycle management;
- Experience with Salesforce Commerce Cloud is a strong plus;
- Strong organizational or project management skills in an international commercial environment;
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Offres d'emploi

E-Commerce Specialist

| CDI | Montreal

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