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oN-Call Mac Artist - Eaton Centre - Toronto, on

Pays : Canada

Région : Ontario

Ville : Toronto

Catégorie : Vente au détail

Type de contrat : CDI

Type d'emploi : Plein temps

Description du poste

Position Summary:
Provide high touch make up artistry services to achieve all sales and customer service targets. The role is responsible for attracting customers and ensuring excellent customer relationship management.
Key Responsibilities:
Customer Service (Builds Collaborative Relationships)
- Uses exceptional artistry and communication skills to provide well-executed and expedient make-up application ensuring that each customer receives a personalized high touch experience
- Educates the customer by teaching them how to execute the desired look
- Enhances the customer experience by providing information about the latest beauty news and trends
- Provides personalized after sales service to the customer with recommendations / event invitations in line with their interests to increase customer loyalty
- Builds and maintains excellent working relationships with colleagues, peers, management, host retailer / mall management and all internal and external stakeholders
- Treats others with dignity and respect
Demonstrates Learning Agility
- Embraces and utilizes all business and education initiatives, programs and tools to personalize service to attract and retain customers
- Keeps up to date with beauty and fashion news and trends, celebrity product / brand endorsements (beauty bloggers and vloggers, brand e-commerce sites, etc.) to help drive a seamless consumer journey across all channels
Strives for Excellence in Execution
- Implements all sales, artistry and training / education, marketing, visual merchandising and grooming guidelines to achieve all customer service and sales expectations
- Follows all operational policies and procedures to ensure that the store / counter achieves organizational and administrative excellence at all times
- Actively participates in maintaining the work environment (housekeeping duties, re-stocking products, opening and closing duties)
- Follows the time keeping and attendance policy at all times
- Responds positively to feedback

Profil recherché

Qualifications:
- A minimum grade 12 education
- College degree preferred
- Cosmetic experience preferred
- Ability to work in a fast paced environment including evenings and weekends.
- Professional demeanor and ability to be flexible and handle change in a positive manner
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
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