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All job offers British Columbia

  • British Columbia

421 Job offers

  • MICHAEL KORS
    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - SEASONAL SALES ASSISTANT THE OPPORTUNITY Our contributors at Michael Kors are stylish individuals who are passionate about the customer experience and achieving results. As a Seasonal Sales Assistant, you are a flexible team player with the ability to multitask and thrive in a fun, inspiring and fast-paced store environment. WHAT YOU'LL DO: - Deliver an elevated and welcoming experience while managing multiple customers' needs - Demonstrate flexibility and perform store tasks with speed and excellence - Act as a fashion advisor while demonstrating product knowledge - Consistently support management team with business needs - Keep selling floor and stock room neat, organized and stocked WE'D LOVE TO SEE: - 1+ year of relevant retail experience - Energetic and motivated with the ability to engage - Customer service obsessed; ability to sell with a passion for styling and love for fashion - Technologically savvy individual - POS experience THE BENEFITS - Michael Kors employee discount - Flexible schedule - Eligible to participate in holiday selling contests and win prizes. - At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: $0.00-$0.00
    Fixed-term
    Burnaby
  • SANDRO
    SMCP - Sandro, Maje, Claudie Pierlot FT Assistant Store Manager at SMCP (Sandro) Location: Sandro Boutique, Pacific Centre Mall At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! As an Assistant Store Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your team’s skills in wardrobing and clienteling, you’ll play a vital role in fostering a culture of passion, service, and success. In this role, you’ll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether you’re coaching associates, maintaining visual standards, or resolving client concerns with a solution-driven mindset, your passion will shape a seamless and exceptional store experience. What You’ll Do: Client Experience & Service Exemplify exceptional client service by acting as the boutique's primary "host." Ensure each client receives a personalized and memorable shopping experience.Use selling tools effectively to enhance client engagement and satisfaction.Sales & Performance Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.Leadership & Development Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.Foster a culture of trust, collaboration, and continuous improvement within the team.Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns.Visual Merchandising & Brand Standards Support visual merchandising initiatives, ensuring compliance with brand guidelines.Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.Who You Are: 2+ years of prior supervisory experience in a client-focused retail environment.Passionate about fashion, styling, and delivering exceptional service.Strong communicator with a natural ability to coach and develop talent.Problem-solver with a track record of setting and achieving goals.Team-oriented leader who fosters a positive and motivating workplace.Resourceful in building client relationships and attracting new talent.Flexible availability, including evenings, weekends, and holidays, is required.Aligned with SMCP’s core values and dedicated to growing within the brand.Join a Career That Fits Your Life: At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that security and well-being matter. That’s why we provide enhanced health benefits, an RRSP/DPSP savings plan, and generous paid time off—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring. Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! VANCOUVER COMPENSATION RANGE $24.60—$31.60 CAD
    Fixed-term
    Vancouver
  • ZARA
    About us Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person. How we imagine you You are passionate, curious, motivated and dynamic, with something different to contribute? You are a multitasker, creative, unstoppable and proactive? Do you love fashion and celebrate self-expression? You will shine in a fast-paced environment, where you can be yourself around talented people like you! Having previous retail experience is a plus, but what we care most about is that you want to learn and grow with us. At Zara you will find more than a job. What we expect from you From day one you will belong to a team in which each voice counts. You will develop your skills and be given responsibilities. You will have all the tools at your fingertips to make a difference. As a Sales Assistant, part of your responsibilities will be: Deliver a high level of customer service Support the cash desk and delivery teams Understand and be passionate about the latest fashion trends Replenish the shop floor Adhere to all the Health & Safety procedures Support other store functions when needed Flexible availabilities (day, evening, weekend and holiday) What we offer Salary : 18.60$ per hour. In addition to a competitive salary, you will also have an employee discount to buy the latest trends in any of our brands, Zara, Massimo Dutti, Zara Home, Bershka and Stradivarius. Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, eLearning and training programs- we never stop learning!, Social projects to get involved and contribute to a better society, and much more! ITX Canada Ltd. provides equal access to employment and will offer reasonable accommodations upon request, for job applicants with disabilities during its recruitment process.
    Permanent
    West Vancouver
  • SANDRO
    SMCP - Sandro, Maje, Claudie Pierlot PT Keyholder at SMCP (Sandro) Location: Sandro Boutique, Pacific Centre Mall About SMCP: At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. What You’ll Do: Leadership & Supervision Lead and supervise the team in the absence of the Store Manager/Assistant Manager.Assist with daily operations, including cash handling, opening/closing, and KPI tracking.Customer Service & Sales Provide exceptional customer service with product knowledge and personal recommendations.Build and maintain a client book, fostering relationships and loyalty.Achieve sales targets through outstanding service and brand values.Address customer service issues promptly and professionally.Store Operations & Visual Merchandising Maintain high store standards, ensuring a welcoming and organized environment.Oversee stock replenishment to align with demand and visual standards.Team Collaboration & Development Support new hires and encourage team development, promoting a growth-focused culture.Motivate the team to meet sales goals, fostering a results-oriented environment.Brand Experience & Client Engagement Create an inclusive, personalized shopping experience, welcoming clients to our collections.Guide clients through their shopping journey, meeting their unique needs.Who You Are: 1+ year of experience in retail or customer service, with supervisory experience preferred.Enthusiastic about providing exceptional customer service and working in luxury retail.Knowledgeable and passionate about fashion trends.Excellent communication skills, with a friendly, approachable, and persuasive demeanor.Adaptable and open to pursuing a career in retail management.Social media presence is a plus but not required.Flexible availability, including evenings, weekends, and holidays, is required.Join a Career That Fits Your Lifestyle: At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that balance and well-being matter. That’s why we provide generous paid time off—plus paid parental leave, pet benefits, and resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring. Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team! VANCOUVER COMPENSATION RANGE $18.40—$23 CAD
    Fixed-term
    Vancouver
  • ZARA
    Sales Assistant - Temporary Contract - About us Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person. How we imagine you You are passionate, curious, motivated and dynamic, with something different to contribute? You are a multitasker, creative, unstoppable and proactive? Do you love fashion and celebrate self-expression? You will shine in a fast-paced environment, where you can be yourself around talented people like you! Having previous retail experience is a plus, but what we care most about is that you want to learn and grow with us. At Zara you will find more than a job. What we expect from you From day one you will be able to contribute to the collective success of your store. Your main responsibilities will be: Deliver good customer service by attending to customer needs; Collaborate to achieve the store's sales targets Stay up to date with the new product arrivals; Support all processes in the store, including fitting rooms, tills and stockroom; Ensure sufficient and quick replenishment of the salesfloor; Properly use in-store devices and Inditex applications; Handle the product with care, and according to the brand standards; Maintain the workspace including all store areas well organised; Comply with regulations on occupational risk prevention, and health and safety work; Profile A passion for fashion and trends; Friendly and empathetic personality to provide good customer service; Positive attitude and optimistic; Demonstrate great communication and interpersonal skills; Works well in a team; Proactive and dynamic; Flexible & sufficient weekly availabilities;What we offer In addition to a competitive salary, you will also have an employee discount to buy the latest trends in any of our brands: Zara, Massimo Dutti, Zara Home, Bershka and Stradivarius. Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, eLearning and training programs- we never stop learning!, Social projects to get involved and contribute to a better society, and much more! ITX Canada Ltd. provides equal access to employment and will offer reasonable accommodations upon request, for job applicants with disabilities during its recruitment process.
    Permanent
    Burnaby
  • Keyholder, Full-Time - Versace Vancouver Outlet - bc

    VERSACE
    GV-OUTLET Vancouver Reports to General Manager. Responsibilities include: Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike Meet & exceed sales goal targets (daily, monthly, yearly) Meet & exceed targets for client data capture Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV) Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance Support the team in generating new client relationships while maintaining those that are existing Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment Support the business by maintaining seamless inventory operations throughout the day Process returns and exchanges Ability to communicate effectively & build strong partnerships with clients, peers, and management Develop business driving initiatives, contests and events Support the sales team through various coaching & training techniques Qualifications include: Minimum of three years of experience in a retail environment Full understanding of specialty retail and a proven track record in clientelling. Ability to thrive in a high paced retail environment. Ability to multi-task with ease while maintaining a balance of daily responsibilities A powerful and electrifying personality that is entrepreneurial and sales focused - The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected]. - In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: $22.00-$22.00
    Permanent
    Vancouver
  • Sales Associate

    MICHAEL KORS
    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - Michael Kors is looking for enthusiastic, passionate, and dynamic Sales personnel to become a part of our team. These positions offer growth potential and the ability to be creative within a positive, growing environment. Responsibilities include but are not limited to: Utilize elevated levels of sales and service to maximize sales performance; meet sales goals Comply with all sales related policies and procedures Provide the highest level of customer service Assist in the maintenance of all inventory in the stockroom and on the selling floor Qualifications: 1-3 years of relevant sales experience Excellent communication & interpersonal skills Michael Kors Canada Co. offers excellent career growth opportunities, competitive salary and comprehensive benefit package - The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. - At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected]. - In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: $17.85-$17.85
    Permanent
    Vancouver
  • ZARA
    About us Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person. How we imagine you You are passionate, curious, motivated and dynamic, with something different to contribute? You are a multitasker, creative, unstoppable and proactive? Do you love fashion and celebrate self-expression? You will shine in a fast-paced environment, where you can be yourself around talented people like you! Having previous retail experience is a plus, but what we care most about is that you want to learn and grow with us. At Zara you will find more than a job. What we expect from you From day one you will belong to a team in which each voice counts. You will develop your skills and be given responsibilities. You will have all the tools at your fingertips to make a difference. As a Sales Assistant, part of your responsibilities will be: Deliver a high level of customer service Support the cash desk and delivery teams Understand and be passionate about the latest fashion trends Replenish the shop floor Adhere to all the Health & Safety procedures Support other store functions when needed Flexible availabilities (day, evening, weekend and holiday) What we offer Salary : 18.60$ per hour. In addition to a competitive salary, you will also have an employee discount to buy the latest trends in any of our brands, Zara, Massimo Dutti, Zara Home, Bershka and Stradivarius. Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, eLearning and training programs- we never stop learning!, Social projects to get involved and contribute to a better society, and much more! ITX Canada Ltd. provides equal access to employment and will offer reasonable accommodations upon request, for job applicants with disabilities during its recruitment process.
    Permanent
    Vancouver
  • ARITZIA
    THE TEAM The mission of the Digital Technology team is to design, build, deliver, and operate robust, efficient, and scalable Digital technology solutions that align with our strategic, business, and technology goals. THE OPPORTUNITY Aritzia is growing and our Digital Technology team is growing with it. This is a unique opportunity to be part of the team responsible for continuously improving digital technology solutions. As a Solutions Support Analyst, you will play a key role in delivering hands-on support, troubleshooting errors, and managing processes such as opt-in/opt-out preferences, account deletion, and recovery. You'll ensure timely queue management, facilitate deeply analytical post-mortems, and close the loop with data-backed corrective and preventive actions, fostering a customer-centric, learning-oriented culture where data informs priorities. You'll also contribute to process modernization initiatives, helping streamline support workflows and enhance service delivery. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Digital Technology to continued growth and development with Aritzia. THE ROLE As the Solutions Support Analyst, you will: Deliver exceptional customer service by responding promptly and professionally to technical inquiries and ensuring a positive client experience Diagnose and resolve technical issues efficiently, collaborating closely with the appropriate technical and cross-functional teams Escalate complex or unresolved support tickets to appropriate teams while maintaining clear documentation and communication Identify root causes and implement effective solutions to operational challenges, enhancing the overall digital technology experience Handle customer data with adherence to privacy regulations and internal policies to ensure confidentiality and security THE QUALIFICATIONS The Solutions Support Analyst has proven skills, certifications, education and/or experience in: Analytical thinking Understanding of how to trigger API requests through Postman Interest in automation Customer service mindset Strong understanding of data formats (e.g., xml and JSON) Strong background in software engineering or full-stack development Proficiency in multiple programming or scripting languages (e.g., Python, Go, Bash, etc.) Hands-on experience with modern observability tools and standards (e.g., OpenTelemetry, Prometheus, Datadog, Splunk, ELK) Strong understanding of alerting strategies, telemetry pipelines, and distributed tracing Familiarity with cloud-native architectures and platforms (e.g., AWS, GCP, Kubernetes, microservices) Excellent communication and collaboration skills A commitment to learn and apply Aritzia's Values and Business and People Leadership principles THE COMPENSATION The typical hiring range for this position is 75,000-$125,000 per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Cafe - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity and inspiration. They're also dog friendly. Woof. Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more. The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
    Permanent
    Vancouver
  • CRATE & BARREL
    CRATE & BARREL
    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as an Assistant Store Leader, Operations. You are our merchandising visionary-and the leader of our back-of-house operations. Under the direction of the Store Leader and in partnership with the Assistant Store Leader, Visual you lead the merchandising team to set the stage for all store activities through an organized storeroom and accurate inventory. Both creative and strategic, you have a passion for logistics and energetic attitude to plan and communicate the overall merchandise design vision to your team. With an interest in leading store operations, you're a master of efficiency, ensuring things run smoothly in the back of the store as well as the front. You lead, direct and delegate the flow of product from receiving to the sales floor. Mentorship is also key. You lead, educate and empower your team to deliver great service to their internal and external customer while encouraging professional development. A day in the life as an Assistant Store Leader... In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area. Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training. Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent. Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD). Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results. Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication. Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required. Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate. What you'll bring to the table.. Your sense of personal style with a discerning eye and passion for design and home furnishings Strong communication, interpersonal, and problem solving skills Strong delegation skills in support of execution and driving results Proven ability to build a culture focused on success and teamwork We'd love to hear from you if you have... 2+ years customer service or retail leadership experience High school diploma/GED or equivalent, Associate degree or equivalent preferred Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Minimum Starting Rate: $24.00 Hourly Up to: $30.00 Hourly Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
    Permanent
    Vancouver
  • MCARTHURGLEN
    The successful individual will leverage their proficiency in Sales to... - Deliver renowned and authentic service that creates an Expressive luxury customer experience - Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team - Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers - Support an environment of teamwork, trust and collaboration with peers, customers and supervisors - Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate The accomplished individual will possess... - 1-3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace - High school diploma or equivalent; college degree preferred - Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) - Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements - Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
    Fixed-term
    Vancouver
  • ARC'TERYX
    ARC'TERYX
    Your Opportunity at ARC'TERYX: You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand's evolution, as we continue to commit to bold objectives both in stores and in our communities. You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs. You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together. As a Product Guide at Arc'teryx, here's what you'd be doing: Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way Championing Arc'teryx as a brand ambassador both in-store and in the community Developing your passions both in and out of the store with the support of the team Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives Providing feedback on merchandising and in-store experience to help drive sales Maintaining an open, collaborative relationship with your team and store leadership Supporting with and participating in various store tasks as assigned by the leadership team Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)Are you our next Product Guide? You are passionate about delivering exceptional customer service You love to have fun at work, and hold yourself accountable to what is required of you You are self-motivated, and enjoy problem solving You remain highly flexible and adaptable when faced with ambiguity You effectively balance autonomy and collaboration You inspire breakthrough thinking and continuous improvement You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right Your passion for your work is paralleled by your passion for getting outside and living itExpectations: All employees are expected to be available to work "Black Friday" (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis. You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by requestAvailability Requirements: You are available for a minimum of one open, one close and one weekend shift each week Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager Full Time - 32- 40 hours per week (required to be available 6 days per week) Part Time - scheduled up to 31 per week (required to be available a minimum of 18 hours per week) Details: Compensation: Hourly #LI-Onsite Equal Opportunity Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there's always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.
    Fixed-term
    Kelowna
  • ARITZIA
    THE TEAM The mission of the Creative Design Department is to tell our brand story through the creation of beautiful product that meets customer demand THE OPPORTUNITY As a member in the Creative Design Department, you will be responsible for creating beautiful, elevated collections for our clients to access through our growing Retail and eCommerce channels. You will design full seasonal Accessories' collections with support from a dedicated team, at a price point that allows you to work with the best mills and factories to ensure your design intent is realized. And, with your valuable contribution to the business in this role, the opportunities are endless - from a rewarding career in Creative Design to continued growth within Aritzia. THE ROLE As the Designer, Accessories you will: - Ensure the Accessories brand vision is aligned with the marketplace opportunity - Identify external Accessories marketplace trends across all relevant Product Elements - Curate the seasonal interpretation of our brand vision through the lens of our Product Elements - Ensure that each style executes on the creative vision across all relevant Product Elements THE QUALIFICATIONS The Designer, Accessories has: - A commitment to learn and apply Aritzia's Business and People Leadership principles - Proven skills, education, and/or required certifications in Accessories design, and the appetite to continuously learn and develop oneself - Technical skills and construction expertise in Accessory design - A commitment to quality and investing in results that add value and drive the business - A sense of urgency executing job responsibilities, prioritizing urgent and important work - An ability to identify, evaluate, and suggest business opportunities for today and tomorrow, considering top line and bottom line impacts - An understanding and a passion for the industry in which we operate and ability to bring learnings in-house to further enhance the business - An understanding of Aritzia's brand, aesthetic and style fundamentals and is engaged in trends and cultural influences - A desire to conceptualize, develop, and execute new ideas, designs, and products that will elevate Aritzia's brand THE COMPENSATION The typical hiring range for this position is $100,000-$150,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. If applicable additionally, this position may be eligible for bonus and equity. We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Cafe - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity and inspiration. They're also dog friendly. Woof. Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more. The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
    Permanent
    Vancouver
  • HOMESENSE
    Homesense At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Job Description: We're looking for Retail Associates to join our team in a welcoming environment. Whether you're starting your career or already have experience, we're excited to work with you and help you grow. Why Work With Us? Enjoy exclusive discounts at our stores-just for you and your eligible family members. We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Training and development resources that are designed to help you learn, grow, and succeed. Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being. What You'll Do: Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience. Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting. Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge. Be a valued part of a supportive and collaborative team, working together to achieve shared goals. About You: Friendly and approachable - creates a warm and inclusive environment, making everyone feel comfortable and appreciated. A committed teammate - supports colleagues, communicates openly, and is always ready to lend a hand. Great communicator - explains things clearly, listens actively, and addresses concerns with care. Flexible and adaptable - stays organized, manages time well, and thrives in a busy, ever-changing environment. No experience? No problem! We'll provide all the training you need. If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted. Address: 4949 Canoe Pass Way Unit 312 Location: CAN Homesense Store 0111 Tsawwassen BCHourly range: $17.85-$22.32 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
    Permanent
    Delta
  • TIFFANY & CO
    Overview We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability. Operational Excellence: Champion Operational efficiency and effectiveness Complete daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs, and cleaning merchandise, following company operational policies and procedures. Supervise and reconcile merchandise inventory, using reports and systems to assess inventory accuracy, report discrepancies to management or corporate partners. Partner and communicate effectively with client advisors, management, and clients to respond and follow up on requests for assistance in product and service information, service, repairs, shipping, and inventory quickly and accurately. Service: Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador by providing the Tiffany Touch during every client interaction. Demonstrate Client Experience Behaviors identified within the NPS program. Implement standard methodologies by optimizing hospitality and store amenities to create outstanding experiences and act on NPS performance and client feedback. Apply deep knowledge of product, service, and care and handling instructions to increase client satisfaction during each interaction. Support Company operations efficiency objectives by ensuring all activities improve efficiency and by providing feedback on process changes through appropriate channels. Challenge the standards to seek continuous improvement Sales: Deepen the relationship with our clients to drive lifetime dedication and spend. Carry out operations functions to support the store in consistently achieving or exceed monthly, quarterly, and annual commercial targets. Collect data during client interactions to cultivate new and existing clients. Optimally handle internal and external phone and e-mail correspondence and partner with Client Advisors and management to generate sales opportunities.
    Permanent
    Vancouver
  • TIFFANY & CO
    Overview: We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better. At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend of innovation and service excellence. Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly, and annual store commercial targets. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Identify innovative ways to grow your business through delivering elevated client experience in each client appointment Drive business through key product pillars. Convert clients through curiosity and discovery daily Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch. Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on Net Promoter Score (NPS) performance and client feedback. Connect with your client's wardrobe to 'style them'
    Permanent
    Vancouver
  • ELEMENTS MASSAGE
    Overview HIRING: RMT's THAT WANT TO WORK IN A CLINIC AND GET PAID LIKE THEY WORK IN A SPA Elements Massage in Langley is a clinic that looks like a spa, where we can compensate therapists at a higher rate than in a typical clinical setting. We are a beautiful modern clinic dedicated to massage therapy next to the Willowbrook Mall in Langley. We have all the latest equipment in a custom constructed beautiful facility. Full-time or part-time available. The option to work as either an employee or contractor is available. We are also looking for students who are graduating and waiting for board exams. Our clinic always has front end staff on hand to manage bookings and intake. We supply everything from new hydraulic tables, to linens, lotions and supplies. Our RMT's focus on patient care and treatment, we do the rest. We offer a $5000.00 bonus to therapist who make a one-year commitment (based on a 30 hour/week schedule). Bonus is prorated if you wish to work fewer hours. Registered Massage Therapists have two employment options: As a Contractor we offer you: $88.85 per hour of hands-on time plus substantial tips. Our one hour appointments have 50 minutes of paid hands-on time. We do not have breaks in between appointments. no rent to pay All supplies provided at no cost Free monthly massage from an RMT on our team (when you are scheduled for 20 or more appointments each week) Full service booking/front desk manned full-time Extended health benefits are available to RMTs that maintain a minimum schedule of 20 hours/week As an Employee of the clinic we offer you: $76.35 per hour of hands-on time PLUS substantial tips (100% is yours, no sharing with support staff). Our one hour appointments have 50 minutes of paid hands-on time. We do not have breaks in between appointments. Extended health benefits fully paid for (when you are scheduled for 20 or more appointments each week) Paid stat holidays Paid sick days (5 days annually) Vacation pay that progressively increases to 4 weeks Employer EI contributions made on your behalf All supplies provided at no cost Free monthly massage from an RMT on our team (when you are scheduled for 20 or more appointments each week) We are a warm caring environment where you are respected, and diversity is valued. We are very busy and our therapists are able to work as much as they like. Please apply at [email protected] or call 604-787-5968 with any inquiries. Check out our website at www.elementsmassage.ca/langley. Responsibilities Creating and delivering effective massage treatment plans Qualifications Massage Therapists registered in BC, or a graduated student waiting to write board exams will be considered as well Legal Disclaimer ©2024 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.
    Permanent
    Langley
  • HOLT RENFREW
    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Beauty Advisor The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results. Specific responsibilities include (but are not limited to) the following: · Consistently deliver extraordinary service to all customers · Exceed all sales and service personal goals and targets · Exceed all sales and service brand goals and targets · Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients · Share expert level of product knowledge with entire store selling team · Maintain solid relationships with buyer, vendor, and selling manager · Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis · Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars · Perform floor recovery, visual merchandising, price change, and related sales support tasks · Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc · Resolve all customer service issues and partner with selling management on any issues outside of guidelines · Perform other duties, as assigned · Ensure compliance with privacy policies, regulations, and cyber security measures. The ideal candidate: · High school diploma · Proven ability to exceed sales targets · Highly collaborative; working with and through others in a team-oriented environment · Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision · Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays · Minimum of two or more years experience in a commission-based sales environment · Make-up artistry or aesthetics certificate may be required for certain brands · Prior retail sales experience in a luxury environment preferred The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. Hiring Range / Échelle salariale à l'embauche :$17.85 - $19.00 / 17,85$ - 19,00$ (per hour / de l'heure)This role is also eligible for commission in addition to base pay. Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, contests, and our coveted employee discount. / Ce poste est également admissible à une commission en plus du salaire de base. La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l'expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement, de concours et notre très convoitée remise d'employé.
    Permanent
    Vancouver
  • KATE SPADE
    The successful individual will leverage their proficiency in retail to... Client & Service Expert: Development of business driving initiatives that build a repeat business or that attracts a new customer. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: Achieve financial success through improvement of measurable statistics that positively impact the store performance. Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers. Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback. Perform annual performance evaluations with quarterly review of employee goals. Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions. Attend, on average, two annual company management meetings. Building Brand Equity: Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times. Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales. Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Conduct regular store meetings to ensure accurate and consistent communication with employees. Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business. Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory. Oversee loss prevention policies and procedure to be 100% compliant. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected] Visit Tapestry, Inc. at http://www.tapestry.com/ BASE PAY RANGE TO Click Here - Canada Coach Store Compensation & Benefits Req ID: 124099 The successful individual will leverage their proficiency in retail to... Client & Service Expert: Development of business driving initiatives that build a repeat business or that attracts a new customer. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: Achieve financial success through improvement of measurable statistics that positively impact the store performance. Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers. Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback. Perform annual performance evaluations with quarterly review of employee goals. Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions. Attend, on average, two annual company management meetings. Building Brand Equity: Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times. Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales. Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Conduct regular store meetings to ensure accurate and consistent communication with employees. Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business. Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory. Oversee loss prevention policies and procedure to be 100% compliant. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected] Visit Tapestry, Inc. at http://www.tapestry.com/ BASE PAY RANGE TO Click Here - Canada Coach Store Compensation & Benefits Req ID: 124099
    Permanent
    Delta
  • HARRY ROSEN
    HARRY ROSEN
    Summary As a Visual Presentation Associate at Harry Rosen in Vancouver, you will play a crucial role in enhancing the visual appeal of our store. You will be responsible for implementing seasonal display concepts and ensuring that all merchandise is presented in an engaging and visually appealing manner. ResponsibilitiesProvide visual presentation support services and participate in seasonal planning activities.Install props for use in-store focal points and window displays.Implement key seasonal display concepts and maintain all displays.Ensure all table merchandise is appropriately displayed and props are used effectively.Identify and implement new methods for visual presentation and develop technical and communication skills.Assist with special merchandise events and maintain awareness of market trends.RequirementsFashion Merchandising Diploma or 2 years of experience in a creative/visual presentation role in retail.Attention to detail and creative merchandising skills.Self-starter with the ability to follow directions with little supervision.Strong sense of urgency and ability to prioritize work within tight deadlines.Excellent communication and organizational skills.Team player with a goal-oriented mindset.
    Permanent
    Vancouver
  • TIFFANY & CO.
    Summary As a Client Advisor at Tiffany & Co. in Vancouver, you will embody the Tiffany brand in every client interaction, using your unique flair to make each experience extraordinary. You will be part of a team that aligns with Tiffany's vision of extraordinary jewels, exceptional craftsmanship, and commitment to sustainability. ResponsibilitiesEmbody the Tiffany brand in each client interaction, using the Tiffany touch to make experiences extraordinary.Develop client relationships and exceed commercial targets through building your own business.Foster a clienteling culture and encourage an entrepreneurial spirit.Achieve or exceed monthly, quarterly, and annual store commercial targets.Capture client data and cultivate new and existing client relationships.Deliver a significant portion of sales through repeat client business.Identify innovative ways to grow your business through elevated client experiences.Elevate in-store experience by delivering memorable moments to every client.Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.Execute best practices by optimizing hospitality and store amenities.RequirementsExperience in retail or luxury retail or relevant client-related experience.Proven track record in achieving commercial results.Ability to connect with clients and work with a diverse client base.Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.Authorization to work in the country where the position is based.A college/university degree and proficiency in multiple languages are desired.
    Permanent
    Vancouver
  • RALPH LAUREN
    Summary As a Sales Professional at Ralph Lauren in Vancouver, you will embody a passion for creating extraordinary client experiences within the brand. You will have the selling skills, confidence, and drive to exceed sales goals, acting as a brand ambassador and consistently exceeding customer expectations. ResponsibilitiesProvide exceptional customer service and hospitality by greeting, listening, and assisting customers.Elevate in-store experience by delivering memorable moments to every customer.Maintain customer correspondence to build and enhance relationships and drive sales.Drive consistent business through key product pillars and full price volume across all Ralph Lauren lifestyles.Utilize technology and virtual selling for outreach to clients.Develop strong product knowledge across the RL Lifestyle catalogues.Maintain a professional appearance and adhere to Ralph Lauren dress standards.Support company initiatives related to product launches and customer experience.Assist with inventory, special events, and projects as needed.Perform opening and closing store duties as needed.RequirementsRelevant work experience preferred.Well-developed written and verbal skills.Excellent interpersonal skills with the ability to build and maintain strong working relationships.Strong organizational skills and attention to detail.Ability to multi-task and work in a high-pressure environment.Self-starter with a proactive mindset and passion for learning.Proficient in English; other languages a plus.Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.Ability to maneuver around the sales floor and lift up to 30 lbs.
    Permanent
    Vancouver
  • TIFFANY & CO.
    Summary As a Store Director at Tiffany & Co. Oakridge Park, you will lead and support the sales and operations of the store to meet and exceed sales and profitability targets. You will be a decisive and collaborative leader, embodying the LVMH Values, and cultivating an entrepreneurial spirit while delivering excellence in all aspects. ResponsibilitiesLead and develop the sales and operations team to achieve sales and profitability targets.Build a climate of service excellence and deliver extraordinary client experiences.Deepen client relationships to drive loyalty and achieve commercial targets.Identify business opportunities and implement actions to achieve sales targets.Elevate the in-store experience by delivering memorable moments and optimizing hospitality.Hire and develop talent to create a best-in-class service and selling organization.Requirements7-10 years of sales management experience in retail or luxury retail.Proven track record in sales generation and achieving sales goals.Flexibility to work non-traditional hours, including nights and weekends.Proficiency with Microsoft Office and client tracking systems.Authorization to work in the country where the position is based.A college/university degree is desired.
    Permanent
    Vancouver
  • TIFFANY & CO.
    Summary As an Operations Coordinator at Tiffany Oakridge Park, you will play a crucial role in ensuring the smooth operation of back-of-house activities in a retail environment. You will provide exceptional client service and support store leadership in achieving sales goals, acting as a key holder and manager on duty when needed. ResponsibilitiesPerform all back-of-house operations, including order fulfillment, inventory management, and client service coordination.Provide operational support to drive sales and service, ensuring compliance with internal control procedures.Coordinate work and mentor team members to improve performance when acting as manager on duty.Deepen client relationships to drive loyalty and sales, supporting the store in achieving sales targets.Deliver memorable in-store experiences as a Tiffany brand ambassador, optimizing hospitality and store amenities.Requirements2-3 years of retail experience in operations, with knowledge of merchandising, client service, and shipping.Strong analytical skills and proficiency in Microsoft Word and Excel.Ability to work retail hours, including nights, weekends, and holidays.Organized, detail-oriented, and flexible to perform various tasks based on business needs.Authorization to work in the country where the position is based.Desired: College/university degree and/or Gemological Institute of America coursework.
    Permanent
    Vancouver
  • TIFFANY & CO.
    Summary As a Team Manager at Tiffany & Co. Vancouver Oakridge Park, you will lead and inspire a team to deliver exceptional client experiences and achieve sales targets. You will embody the LVMH Values, fostering a climate of service excellence and innovation. ResponsibilitiesCoach and support sales and operations to meet or exceed commercial targets.Lead the team to deliver extraordinary client experiences and partner with the Store Director.Drive client development activities and manage client relationships personally.Optimize hospitality and store amenities to create unique experiences.Attract, hire, and retain top talent to cultivate a high-performance climate.Ensure exceptional operational support to drive sales and service.RequirementsMinimum of 3 years of retail or luxury retail store management experience.Proven track record in sales generation and managing sales results.Flexibility to work non-traditional hours, including nights and weekends.Proficiency with Microsoft Office and client tracking systems.Ability to work in various roles based on business needs.
    Permanent
    Vancouver
  • TIFFANY & CO.
    Summary As a Loss Prevention Supervisor at Oakridge Park, you will play a crucial role in supporting the Security Management by leading and developing the security team to protect employees, clients, and assets. You will ensure the highest standards of safety and service excellence, contributing to the overall Tiffany store experience. ResponsibilitiesLead and motivate the security team to maintain Global Protection Standards and focus on security culture drivers.Partner with Operations and Security Management to identify shrink reduction opportunities and optimize security schedules.Support Emergency Preparedness and Incident Management efforts, serving as the point person during emergencies.Ensure physical security systems and equipment are functioning properly and initiate repairs as necessary.Manage the security team to act as luxury security professionals with a customer-centric approach.Collaborate with store management to enhance the client experience and lead store initiatives.RequirementsValid Security License and High School Diploma.Ability to work retail store hours, including nights, weekends, and holidays.Strong communication skills and computer proficiency.One to two years of experience in a retail/security environment with an emphasis on customer service.Authorization to work in Canada.
    Permanent
    Vancouver
  • TIFFANY & CO.
    Summary As a Client Advisor at Oakridge Park, you will embody the Tiffany brand in every client interaction, using your unique flair to make each experience extraordinary. You will be a key communicator and brand ambassador, developing client relationships and exceeding sales targets through your passion and entrepreneurial spirit. ResponsibilitiesHold the critical position of embodying the Tiffany brand in each client interaction.Develop client relationships and exceed commercial targets.Foster a clienteling culture and encourage an entrepreneurial spirit.Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.Capture client data and cultivate new and existing client relationships.Deliver a significant portion of sales through repeat client business.Identify innovative ways to grow your business through elevated client experiences.Elevate in-store experience by consistently delivering memorable moments to every client.Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.Execute best practices by optimizing hospitality and store amenities.RequirementsExperience in retail or luxury retail or relevant client-related experience.Proven track record in achieving commercial results.Ability to connect with the client.Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.Authorization to work in the country where the position is based.A college/university degree is desired.Proficiency in multiple languages is desired.
    Permanent
    Vancouver
  • TIFFANY & CO.
    Summary As a Loss Prevention Professional at Oakridge Park, you will play a crucial role in maintaining a secure environment for clients and employees at Tiffany & Co. You will serve as an ambassador and first point of contact for clients, ensuring a positive Tiffany experience from start to finish. ResponsibilitiesMaintain a secure environment for clients and employees at all times.Act as a Tiffany ambassador and support store operations to achieve sales plans.Deliver memorable in-store experiences and demonstrate passion as a Tiffany brand ambassador.Provide exceptional security and operations support to drive sales and service.Partner with Senior Security Officer and Management to deter theft and respond to emergencies.Ensure adherence to security systems and procedures through inspections and reports.Carry out operations tasks including opening and closing procedures.Assist with facilities repairs and communicate with the store team.RequirementsValid Security License.High School Diploma.Basic computer skills.Ability to work retail store hours, including nights, weekends, and holidays.Authorization to work in the country where the position is based.Experience in a retail/security environment preferred.One year prior experience in a security-related position preferred.
    Permanent
    Vancouver
  • TIFFANY & CO.
    Summary As an Operations Professional at Oakridge Park, you will be responsible for delivering the Tiffany Experience to each client, ensuring outstanding client service, order fulfillment, and inventory management. You will act as a brand ambassador, cultivating an entrepreneurial spirit and delivering excellence in all tasks. ResponsibilitiesProvide exceptional client service and manage inventory with the Tiffany Touch.Complete daily tasks such as order fulfillment, shipping, receiving, and replenishment.Supervise and reconcile merchandise inventory, reporting discrepancies to management.Partner with client advisors and management to respond to requests for product and service information.Elevate in-store experience by delivering memorable moments and optimizing hospitality.Support store operations to achieve commercial targets and generate sales opportunities.RequirementsStrong analytical skills and proficiency in Microsoft Word and Excel.Ability to work retail store hours, including nights, weekends, and holidays.Organized, detail-oriented, and flexible to perform various tasks.Authorization to work in the country where the position is based.College/university degree preferred.
    Permanent
    Vancouver
  • RALPH LAUREN
    Summary As a Sales Supervisor in Vancouver, you will lead the sales floor to ensure a consistent and memorable customer shopping experience. You will partner with the General Manager and Assistant Manager to learn leadership roles, positively influence the sales team, and drive sales. ResponsibilitiesTake a proactive approach to self-development and actively engage in feedback sessions.Exhibit pride through positive demeanor, body language, and personal presentation.Commit to all training tools provided, including customer excellence and product knowledge.Support and promote new business initiatives to the sales team.Demonstrate professional etiquette through integrity, honesty, and respect.Build on personal sales experience to become a more effective store leader.Uphold customer service and training standards in the store.Develop a proactive clientele business through social engagement and relationship skills.Deliver value-added services to enhance customer experience.Maintain merchandise according to visual presentation standards.Participate in merchandising activities, including stock maintenance and floor changeovers.Utilize product knowledge and selling tools to strengthen expertise.Meet and exceed personal sales and SPH goals.Perform opening/closing procedures and manage returns and exchanges in the absence of a manager.Partner with managers to check task tracker and retail web for updates.Manage, mentor, and coach the sales team to expand their clientele and maximize sales.Support the management team with daily tasks and communicate tasks to management and associates.RequirementsCollege Degree or equivalent experience.Minimum of 2-3 years of Retail Management Experience, with time spent managing high volume luxury businesses.Strong business acumen.Enthusiasm and ability to maintain an environment consistent with RL lifestyle philosophy.Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation, and staff development skills.Strong communication and interpersonal skills.
    Permanent
    Vancouver
  • HOLT RENFREW
    Summary As a Designated Beauty Advisor, you will develop deep, long-lasting relationships with customers, leading to increased sales, service, and loyalty. You will be responsible for achieving the sales target of your assigned brand while delivering extraordinary service to all customers. ResponsibilitiesConsistently deliver extraordinary service to all customers.Exceed all sales and service personal and brand goals and targets.Build a loyal personal client base by acquiring new customers and retaining loyal clients.Share expert product knowledge with the entire store selling team.Maintain solid relationships with buyer, vendor, and selling manager.Drive brand sales by identifying key marketing opportunities and executing events.Attend all educational sessions offered, including product knowledge and seminars.Perform floor recovery, visual merchandising, price change, and related sales support tasks.Communicate regularly with personal clients regarding in-store events and merchandise requests.Resolve all customer service issues and partner with selling management on issues outside of guidelines.Comply with all Health & Safety policies and requirements.Ensure compliance with privacy policies, regulations, and cyber security measures.Perform other duties, as assigned.RequirementsHigh school diploma.Proven ability to exceed sales targets.Highly collaborative; working with and through others in a team-oriented environment.Able to work in a fast-paced environment requiring a high degree of multi-tasking with minimal supervision.Able to work a flexible work schedule, including nights, weekends, and holidays.Minimum of two or more years’ experience in a commission-based sales environment.Prior retail sales experience as a product specialist in a luxury environment preferred.Entrepreneurial, competitive, self-confident, and self-motivated.Fully bilingual in French and English.
    Permanent
    Vancouver
  • HARRY ROSEN
    HARRY ROSEN
    Summary As a Style Advisor at McArthurGlen Designer Outlets, you will play a key role in delivering exceptional service and building lasting relationships with our clientele. You will be responsible for personal sales and holistic selling in-store, with a focus on luxury menswear. ResponsibilitiesBuild and develop a clientele by providing superior service experiences.Engage in personal sales and holistic selling, creating repeat clientele.Educate clients on the Club Harry Loyalty program.Participate in merchandising activities and store maintenance.Utilize resources to drive new business and follow up with existing clientele.Prepare for appointments and client meetings to maximize sales opportunities.RequirementsMinimum of 2 years of retail sales experience, preferably in a luxury environment.Experience in menswear retail, including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure.Passion for creating exceptional customer service experiences both online and in-store.Interest in technology to support retail customer service functions.Ability to work effectively as part of a team.Fluency in Mandarin and/or Cantonese is an asset.
    Permanent
    Vancouver
  • LOUIS VUITTON
    Summary As a Client Advisor at Louis Vuitton in Vancouver, you will play a crucial role in delivering exceptional service and creating memorable experiences for our global clientele. This position requires a strategic sales mindset and a passion for luxury retail, with opportunities for career growth and development. ResponsibilitiesProvide personalized advice and service to clients, enhancing their shopping experience.Maintain flexible availability, including evenings, weekends, and the holiday period.Contribute creativity and skills to the success and heritage of the brand.Work collaboratively in a team setting to achieve sales targets and improve personal performance.Engage with a diverse and elevated clientele, building meaningful relationships.Requirements5+ years of experience in luxury or client-centric retail environments.Strong customer service skills and a history of dealing with diverse clientele.Motivation to continuously improve and learn within the luxury retail sector.Excellent interpersonal skills and the ability to work well in a team.Curiosity and enthusiasm for discovering and delighting clients.
    Permanent
    Vancouver
  • HARRY ROSEN
    HARRY ROSEN
    Summary As an Alterationist at Harry Rosen Pacific Centre, you will play a crucial role in providing exceptional alterations for luxury menswear garments. You will work closely with the Head Tailor to ensure customer satisfaction and loyalty through your expertise and attention to detail. ResponsibilitiesPerform alterations on luxury menswear garments including jackets, pants, and shirts.Utilize and maintain a variety of industrial sewing machines and pressers.Work individually and as part of a team to achieve store success and customer satisfaction.Requirements5+ years of experience in alterations of luxury menswear garments.Proficiency in using industrial sewing machines and pressers.Strong focus on providing exceptional customer service and support.Ability to work collaboratively in a team environment.
    Permanent
    Vancouver
  • HARRY ROSEN
    HARRY ROSEN
    Summary As an Operations Specialist at Harry Rosen in Vancouver, you will play a crucial role in supporting the store team by ensuring smooth operations and exceptional customer service. You will be responsible for sales support, customer service, POS and cash services, order fulfillment, and logistics support. ResponsibilitiesModel exceptional customer service standards and support clientele and NPS goals.Serve as a point of contact for customer issues and ensure professional resolutions.Process employee purchases and oversee staff package administration.Process transactions accurately and assist with customer inquiries.Monitor compliance with POS and LP Policies and Standards.Assist with training of operations and logistics associates.Manage daily cash handling functions and troubleshoot errors.Support logistics team in order fulfillment and BOPIS operations.Collaborate with logistics team on daily tasks and projects.Maintain awareness of salesfloor and support client experience expectations.Assist with seasonal inventory preparations and counts.RequirementsMinimum of 2 years of experience in a client-facing role at the service desk.Focus on driving long-term customer loyalty and conversion.Strong communication skills and understanding of policies and procedures.Strong service orientation and interest in technology.Ability to work effectively as part of a team.Strong multi-tasking skills and ability to manage long lines of customers.Experience in shipping, receiving, merchandising, order fulfillment, and inventory management preferred.
    Permanent
    Vancouver
  • HOLT RENFREW
    Summary As a Personal Shopping Assistant at Holt Renfrew, you will provide essential partnership and administrative support to the Personal Shopper, ensuring a seamless and luxurious shopping experience for clients. You will be responsible for managing appointments, handling correspondence, and maintaining client profiles, all while upholding the highest standards of customer service. ResponsibilitiesSchedule all appointments and maintain the calendar of the Personal Shopper.Review and handle all correspondence, including drafting and producing official client invitations.Communicate on behalf of the Personal Shopper via telephone or email, ensuring superior customer service and timely follow-up.Maintain Personal Shopper client profiles and track data to ensure accuracy.Prepare and coordinate materials and merchandise for client appointments, maintaining standards.Coordinate alterations, product transfers, COG’s, Holds, and other services as required.Maintain merchandising standards in the Personal Shopping Suites and on the selling floor.Ensure the suites meet all Store Readiness requirements, including maintenance and housekeeping.Reduce or eliminate loss through effective loss prevention.Attend PK sessions to become the expert.Comply with all Health & Safety policies and requirements.RequirementsHigh School diploma.Previous retail experience preferred.Advanced proficiency in MS Word, Excel, PowerPoint, Outlook, and Internet.Fully bilingual in French and English.
    Permanent
    Vancouver
  • HARRY ROSEN
    HARRY ROSEN
    Summary As a Style Advisor at Harry Rosen, you will be responsible for delivering exceptional customer service and driving sales in a luxury retail environment. You will build lasting relationships with clients and contribute to the store's success by promoting our world-class luxury brands. ResponsibilitiesEngage in personal sales and holistic selling in-store, fostering repeat clientele.Demonstrate a keen interest in fashion, menswear, and luxury brands.Educate clients on the Club Harry Loyalty program and its benefits.Participate in merchandising activities and maintain store standards.Utilize resources to drive new business and follow up with existing clients on their needs.Prepare for appointments by strategizing merchandise presentations and creating add-on sales opportunities.RequirementsMinimum of 2 years of retail sales experience, preferably in a luxury environment.Experience in various retail departments such as sportswear, footwear, and tailored clothing is preferred.Passion for creating exceptional customer service experiences both online and in-store.Willingness to participate in training initiatives and apply acquired skills.Interest in technology and its application in retail customer service.Ability to work effectively as part of a team.
    Permanent
    Vancouver
  • HOLT RENFREW
    Summary As a Designated Beauty Advisor, you will develop deep, long-lasting relationships with customers, leading to increased sales, service, and loyalty. You will be responsible for achieving the sales target of your assigned brand, while providing extraordinary service to all customers. ResponsibilitiesConsistently deliver extraordinary service to all customers.Exceed all sales and service personal goals and targets.Build a loyal personal client base by acquiring new customers and retaining loyal clients.Share expert product knowledge with the store selling team.Drive brand sales by identifying key marketing opportunities and executing events.Attend educational sessions including product knowledge and vendor seminars.Perform floor recovery, visual merchandising, and related sales support tasks.Communicate with personal clients regarding in-store events and merchandise requests.Resolve customer service issues and comply with Health & Safety policies.RequirementsHigh school diploma.Proven ability to exceed sales targets.Highly collaborative and able to work in a team-oriented environment.Able to work a flexible schedule including nights, weekends, and holidays.Minimum of two years’ experience in a commission-based sales environment.Prior retail sales experience in a luxury environment preferred.Entrepreneurial, competitive, self-confident, and self-motivated.Fully bilingual in French and English.
    Permanent
    Vancouver
  • LORO PIANA
    Summary We are seeking a Client Advisor to join our team at Loro Piana in Vancouver. As a Client Advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives. ResponsibilitiesExceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.Develop and incorporate comprehensive product knowledge to facilitate the sales process.Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.Collect and update client information to enhance future interactions and tailor services to individual preferences.Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.Collaborate with store leadership to execute action plans aimed at enhancing sales performance.Identify key opportunities for optimizing sales growth and operational efficiencies.Requirements3+ years of sales experience, preferably in a luxury retail environment.Proficient in Microsoft Office, SAP, and other digital tools.Excellent customer service, teamwork, and problem-solving skills.General knowledge of sales, operations, and inventory.Ability to lift and move up to 40 pounds.
    Permanent
    Vancouver
  • SUITSUPPLY
    SUITSUPPLY
    Summary As a Stock Supervisor in Vancouver, you will work closely with the leadership team to ensure the store is optimally prepared for an exceptional customer experience. Your role will involve receiving deliveries, organizing stock, and identifying opportunities for improvement in store operations and allocation. ResponsibilitiesManage supply and inventory to prevent overage and maintain budgets, ensuring accuracy through RFID and stock management systems.Handle merchandise, execute shipment receiving and processing procedures to meet floor-ready standards, and maintain customer goods.Provide on-the-job training and supervise the daily activities of the Sales Support Team.Maintain a safe, clean, organized, and efficient stockroom, working with store management to optimize layout.Ensure compliance with all store/company policies and procedures, meeting expectations as defined on the Store Process Dashboard.Perform additional tasks as assigned by management.RequirementsStrong organizational and logistics skills.Professional verbal and written communication skills.Team-oriented with the ability to lift, bend, and carry at least 50 pounds.Flexible work schedule, including nights, weekends, and holidays.
    Permanent
    Vancouver
  • SUITSUPPLY
    SUITSUPPLY
    Summary As a Sales Supervisor, you will play a crucial role in leading and developing a professional store team to achieve company goals. You will be responsible for building relationships with customers and providing exceptional service through effective communication and problem-solving skills. ResponsibilitiesSupport management team to lead and develop a professional store team to achieve company goals and improve individual objectives.Collaborate with training teams to develop a gold standard team.Present and educate customers on the fit, construction, and style of Ready to Wear and Custom-Made products.Practice professional salesmanship to achieve personal and store sales metrics.Ensure merchandise is properly displayed as per visual guidelines.Collaborate with store support departments to utilize company resources effectively.Align with Human Resources on company policies and development planning for the store team.Perform other duties assigned by store leadership team.RequirementsPrevious experience in management, sales, hospitality, and/or service.Exceptional customer service and clienteling skills.Professional verbal and written communication skills.Flexible work schedule, including nights, weekends, and holidays.
    Permanent
    Vancouver
  • SUITSUPPLY
    SUITSUPPLY
    Summary As an Assistant Store Manager in Vancouver, you will support the Store Manager in achieving sales and service targets, maintaining best practices, and identifying areas for improvement in store operations. You will play a key role in providing an excellent experience for both customers and team members. ResponsibilitiesSupport the Store Manager in leading and developing a professional store team to achieve company goals.Collaborate with training teams to develop a gold standard team.Establish weekly and monthly objectives for the team.Ensure all employees present professionally and provide the highest level of customer service.Ensure merchandise is properly and attractively displayed according to visual guidelines.Collaborate with store support departments to effectively utilize company resources.Align with Human Resources on company policies, procedures, and development planning for the store team.Perform other duties as assigned by the Store Manager.RequirementsPrevious experience in management, sales, hospitality, and/or service.Exceptional customer service and clienteling skills.Strong leadership skills with the ability to coach and motivate a team.Professional verbal and written communication skills.Flexible work schedule, including nights, weekends, and holidays.
    Permanent
    Vancouver
  • RALPH LAUREN
    Summary As an Assistant Manager at Ralph Lauren in Tsawwassen, you will support the General Manager in creating strategic plans and managing their execution to ensure a profitable business. You will be a key decision maker in the absence of the General Manager, focusing on operational excellence, talent optimization, and maintaining brand integrity standards. ResponsibilitiesSupport the General Manager in analyzing business trends and strategic planning for the store.Educate the team on sales and profit performance tools and resources.Create a consistent customer experience aligned with RL brand expectations.Assist in developing the store client strategy and lead community outreach.Collaborate with the General Manager to build and develop a customer-focused team.Drive networking and recruitment activities in the store market.Engage in talent development conversations, providing coaching and feedback.Manage processes and store execution to achieve productivity and shrink goals.Champion new technology to support innovative selling techniques.Uphold company policies and procedures.Provide feedback to the General Manager & District Director on business trends.Ensure sales floor and store standards exceed expectations.Create an inclusive environment aligned with Ralph Lauren values.RequirementsCollege Degree or equivalent preferred.Experience in retail management or a similar industry in a high-volume environment.Effective communication skills with customers and store personnel.Ability to maneuver around the sales floor and perform physical tasks.Ability to operate the register and work flexible schedules, including nights and weekends.Proven track record of building positive relationships with customers and co-workers.Strong business acumen and planning skills.
    Permanent
  • RALPH LAUREN
    Summary The Asset Protection Manager is responsible for establishing and maintaining all aspects of an Asset Protection Program in their assigned stores. This role involves working closely with store management teams to protect company assets, including property, merchandise, cash, and associates, through internal and external theft investigations, operational audits, and employee awareness training. ResponsibilitiesPromote and adhere to all company policies and procedures, including the Asset Protection Code of Conduct and Employee Handbook.Identify, investigate, and resolve theft and fraud activities using surveillance and procedural audits.Utilize company tools and resources to detect and manage internal losses.Ensure compliance with company safety policies and procedures, reporting deficiencies as needed.Develop and maintain partnerships with store management, local law enforcement, and corporate partners.Provide expertise and training in operational areas of the Asset Protection Audit and Monthly Awareness Program.Conduct Asset Protection Store Orientation and Awareness Training.Perform daily perimeter walks to identify theft, physical security, or safety opportunities.Manage inventory processes ensuring accuracy and integrity.Recruit, train, schedule, and supervise Asset Protection staff as applicable.Respond to alarm calls and investigate weekly alarm reports.Collaborate with store management and inventory control to resolve inventory discrepancies.Requirements3-5 years of experience in retail asset protection, preferably in luxury retail and multi-store environments.Ability to develop relationships with business leaders at all levels.Experience managing volume, complexity, and regional differences across multiple markets.Proven investigative skills and ability to use analytic data to drive performance.Wicklander-Zulawski trained or equivalent interview experience.CFI and LPQ eligibility in relevant markets.Bachelor’s degree or equivalent work experience.Strong time management and multitasking skills.Excellent written and verbal communication skills.
    Permanent
    Richmond
  • HOLT RENFREW
    Summary As a Sales Associate at Holt Renfrew, you will develop deep, long-lasting relationships with customers to increase sales, service, and loyalty. You will work in a fashion-driven environment with opportunities for continuous learning and development. ResponsibilitiesConsistently deliver extraordinary service to all customers.Exceed all sales and service goals and targets.Build a loyal personal client base by acquiring new customers and retaining existing ones.Attend educational sessions including product knowledge and vendor seminars.Perform floor recovery, visual merchandising, and related sales support tasks.Communicate with clients regarding in-store events and merchandise requests.Resolve customer service issues and partner with management on complex issues.Comply with Health & Safety policies and privacy regulations.Requirements4+ years of experience in a commission-based luxury sales environment.Consistent sales performance with proven results in achieving sales quotas.Ability to work a flexible schedule including evenings, weekends, and holidays.Collaborative team-oriented mindset.Proficiency in leveraging social media to promote as a fashion influencer.Strong understanding of current and emerging fashion trends.Broad product knowledge across all merchandise categories.
    Permanent
    Vancouver
  • RIMOWA
    RIMOWA
    Summary The RIMOWA Client Advisor in Vancouver is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand. ResponsibilitiesAchieve personal sales goals and support team members to achieve store sales goals.Educate clients with company history and the most current product knowledge.Maintain an active client book to cultivate new and existing client relationships.Ensure prompt follow-up with client purchases, repairs, and inquiries.Provide the best experience for customers by continuously building knowledge of company history, new products, and competitors.Understand and operate the store POS system, open and close the register, process payments/returns, conduct inventory counts, and adhere to company loss prevention policy.Maintain and execute store merchandising standards and housekeeping duties.RequirementsHigh school diploma or equivalent.Luxury sales experience is ideal.Previous experience in developing existing and prospecting new clients, with established client books preferred.Professional presentation and excellent communication skills both verbal and written.Excellent problem-solving skills, positive attitude, and team player.Knowledge of fashion, design trends, and a love of travel.Ability to work varied hours/days, including nights, weekends, and holidays.Must be able to lift large boxes up to 20lbs repeatedly.
    Permanent
    Vancouver
  • TIFFANY & CO.
    Summary As a Client Advisor at Tiffany & Co. in Vancouver Burrard, you will embody the Tiffany brand in every client interaction, using your unique flair to make each client's experience extraordinary. You will be a brand ambassador, developing client relationships and exceeding sales targets through your passion for Tiffany and entrepreneurial spirit. ResponsibilitiesHold the critical position of embodying the Tiffany brand in each client interaction.Develop client relationships and exceed commercial targets.Foster a clienteling culture and encourage an entrepreneurial spirit.Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.Capture client data and cultivate new and existing client relationships.Deliver a significant portion of sales through repeat client business.Identify innovative ways to grow your business through delivering elevated client experience.Elevate in-store experience by consistently delivering memorable moments to every client.Execute best practices by optimizing hospitality and store amenities.RequirementsExperience in retail or luxury retail or relevant client-related experience.Proven track record in achieving commercial results.Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.Ability to work with a diverse client base.Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.Must have authorization to work in the country where the position is based.A college/university degree is desired.Proficiency in multiple languages is desired.
    Permanent
    Vancouver
  • HARRY ROSEN
    HARRY ROSEN
    Summary As an Operations Team Lead at Harry Rosen in Vancouver, you will play a crucial role in leading and developing a high-performing team to achieve operational excellence. You will be responsible for ensuring exceptional customer service and supporting sales operations in a dynamic retail environment. ResponsibilitiesDevelop and train team members to achieve operational excellence and drive a high-performing team through SMART goals and accountability.Model exceptional customer service standards and serve as a point of contact for customer issues, ensuring professional resolutions.Process all types of transactions accurately and assist with customer inquiries, both in-person and over the phone.Work with Logistics leadership to prioritize order queues and ensure fulfillment rate targets are achieved.Support with daily tasks and ad-hoc projects assigned by Operations Leadership and collaborate closely with the Logistics team.Ensure store adherence to logistics standards and assist with preparations for seasonal inventory.RequirementsMinimum of 2 years of retail experience in a client-facing role, with leadership capacity in managing a store or department.Strong communication skills and a keen understanding of policies and procedures.Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function.Ability to work effectively as part of a team and strong multi-tasking skills.Experience in shipping, receiving, merchandising, order fulfillment, and inventory management in a retail environment is preferred.
    Permanent
    Vancouver
  • HARRY ROSEN
    HARRY ROSEN
    Summary As a Head Tailor at Harry Rosen in Vancouver, you will lead a team of skilled tailors and alterationists, ensuring high-quality craftsmanship and timely delivery of luxury menswear alterations. Your role is pivotal in maintaining customer satisfaction and loyalty through exceptional service and support. ResponsibilitiesLead and manage a team of tailors to meet and exceed business goals.Ensure deadlines are met while maintaining high standards of quality and productivity.Alter and tailor luxury menswear garments including jackets, pants, and shirts.Operate and maintain a variety of industrial sewing machines and pressers.Provide exceptional support and service to enhance customer satisfaction and loyalty.Work individually and as part of a team to achieve store success.Requirements2+ years of experience in leading a team of tailors or alterationists.Expertise in altering and tailoring luxury menswear garments.Proficiency in using and maintaining industrial sewing machines and pressers.Strong focus on customer satisfaction and achieving business goals.
    Permanent
    Vancouver
  • DELVAUX
    DELVAUX
    Summary As a Sales Advisor at Delvaux in Vancouver, you will play a crucial role in achieving individual sales objectives while developing and servicing a diverse customer base. You will represent the brand's image and maintain the highest standards of visual merchandising and customer service. ResponsibilitiesWelcome, advise, and retain local and international customers at Delvaux.Develop sales and achieve goals set by the commercial director.Verify and manage stock status and replenish inventory to meet customer needs.Participate in the continuous improvement of service quality and hospitality towards customers.Acquire extensive knowledge of product lines to build close relationships with clients and increase sales.Maintain the highest standards of visual merchandising, housekeeping, and brand standards.Provide feedback on sales, customer profiles, and product performance to the manager.Requirements3+ years of experience in retail luxury.Excellent presentation and passion for the brand.Strong interpersonal, communication, and computer skills.Fluency in English.
    Permanent
    Vancouver