All job offers Customer Relations Manager

Position Overview The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and foremost, the Ralph Lauren Sales Professional must have the selling skills, confidence and drive to exceed sales goals. The Sales Professional must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client's interest in Ralph Lauren's lifestyle brand. Sales Professionals hold the critical position of acting as brand ambassadors, consistently exceeding customer expectations and achieving their sales targets. His or her passion for Ralph Lauren is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Sales Professional. Essential Duties & Responsibilities Provide exceptional customer service and hospitality by greeting, listening and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling. Elevate in store experience by consistently delivering memorable moments to every customer. Maintain customer correspondence to build and enhance relationships and drive sales. Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles. Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products. Develop strong product knowledge across the RL Lifestyle catalogues. Be well informed about the company history, current events and general information about Ralph Lauren. Knowledgeable in current industry trends and technology including familiarity of competition. Maintain a professional appearance and behaviors and follow the Ralph Lauren dress, presentation and grooming standards. Support and leverage all company initiatives as they relate to product launches, customer experience and selling. Adhere to company policies and procedures at all times. Assist with inventory, special events and projects as needed. Perform opening and closing store duties as needed. Maintain open, professional and ongoing communications with store management, peers and corporate partners. Ability to network and socialize with our target customers. Pay Range Max Pay Range Min

Summary As a Sales Professional at Ralph Lauren in Vancouver, you will embody a passion for creating extraordinary client experiences within the brand. You will have the selling skills, confidence, and drive to exceed sales goals, acting as a brand ambassador and consistently exceeding customer expectations. ResponsibilitiesProvide exceptional customer service and hospitality by greeting, listening, and assisting customers.Elevate in-store experience by delivering memorable moments to every customer.Maintain customer correspondence to build and enhance relationships and drive sales.Drive consistent business through key product pillars and full price volume across all Ralph Lauren lifestyles.Utilize technology and virtual selling for outreach to clients.Develop strong product knowledge across the RL Lifestyle catalogues.Maintain a professional appearance and adhere to Ralph Lauren dress standards.Support company initiatives related to product launches and customer experience.Assist with inventory, special events, and projects as needed.Perform opening and closing store duties as needed.RequirementsRelevant work experience preferred.Well-developed written and verbal skills.Excellent interpersonal skills with the ability to build and maintain strong working relationships.Strong organizational skills and attention to detail.Ability to multi-task and work in a high-pressure environment.Self-starter with a proactive mindset and passion for learning.Proficient in English; other languages a plus.Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.Ability to maneuver around the sales floor and lift up to 30 lbs.

Summary As a Client Experience Leader at Harry Rosen in Sherway Gardens, Etobicoke, you will play a pivotal role in enhancing the customer experience in a luxury menswear retail environment. You will lead a team dedicated to delivering exceptional service and fostering long-term customer loyalty. ResponsibilitiesBuild and develop a team focused on providing superior service to discerning clientele.Drive long-term customer loyalty and conversion by training the team on elevating both in-store and online customer experiences.Develop and implement coaching and performance improvement plans to enhance team capabilities.Work across various departments including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure.Execute business plans and company initiatives with strong business acumen in luxury retail.Emulate and uphold the company's core values with a welcoming and inclusive mindset.Requirements2+ years of retail experience with leadership capacity in managing a store or department.Proven track record of coaching and developing others with tangible improvements.Strong understanding of luxury retail business operations.Passion for fostering an inclusive and diverse work environment.

Summary Lead and develop a retail team to deliver a superior luxury menswear client experience at the outlet location. Drive customer loyalty and conversion through coaching, performance management, and execution of business initiatives while supporting store leadership in daily operations. Responsibilities Champion the client experience and uphold brand valuesCoach and develop team members to improve performanceImplement business plans and company initiatives through the teamDrive long term customer loyalty and sales conversionSupport store leader with department management and operationsOversee merchandising within departments such as sportswear footwear accessories outerwear and tailored clothingParticipate in succession planning and talent developmentRequirements Minimum 2 years retail experience with leadership capacityExperience in luxury retail or menswear preferredDemonstrated ability to coach develop and document performance improvementStrong business acumen and ability to execute plansCustomer focused with inclusive welcoming mindsetComfortable working within multiple product departments

Summary Lead and coach store sales team to deliver elevated omni-channel client experiences and achieve digital and in-store sales goals. Responsible for performance leadership, recruitment, training, and ensuring adherence to store standards and policies at Pacific Centre or Oakridge locations. Drive client development activities and promote loyalty programs while fostering a welcoming inclusive culture. Responsibilities Coach Clothing Advisors and Specialists to maximize personal sales productivityDevelop and maintain in-store and after sales service standardsExecute Clientele Development activities and drive omni-channel client buildingAdopt floor leadership behaviors and promote digital sales initiativesPromote and educate advisors and clients on loyalty program features and activationHire, train and onboard new Clothing Advisors and SpecialistsAdminister training programs and complete performance assessmentsEnsure team alignment to store operational policies and loss prevention standardsSupport execution of business plans and company initiatives through team developmentRequirements Minimum of 3 years retail experience with leadership capacity managing a store or departmentExperience driving customer loyalty and conversion across in-store and online channelsProven ability to develop others with documented coaching and performance improvementExperience within menswear categories such as sportswear, footwear, accessories, outerwear and tailored clothingStrong business acumen in luxury retail and ability to execute business plansAbility to hire, train and assess team members effectivelyWelcoming inclusive mindset and alignment with company core values

Position Overview The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and foremost, the Ralph Lauren Sales Professional must have the selling skills, confidence and drive to exceed sales goals. The Sales Professional must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client's interest in Ralph Lauren's lifestyle brand. Sales Professionals hold the critical position of acting as brand ambassadors, consistently exceeding customer expectations and achieving their sales targets. His or her passion for Ralph Lauren is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Sales Professional. Essential Duties & Responsibilities Provide exceptional customer service and hospitality by greeting, listening and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling. Elevate in store experience by consistently delivering memorable moments to every customer. Maintain customer correspondence to build and enhance relationships and drive sales. Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles. Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products. Develop strong product knowledge across the RL Lifestyle catalogues. Be well informed about the company history, current events and general information about Ralph Lauren. Knowledgeable in current industry trends and technology including familiarity of competition. Maintain a professional appearance and behaviors and follow the Ralph Lauren dress, presentation and grooming standards. Support and leverage all company initiatives as they relate to product launches, customer experience and selling. Adhere to company policies and procedures at all times. Assist with inventory, special events and projects as needed. Perform opening and closing store duties as needed. Maintain open, professional and ongoing communications with store management, peers and corporate partners. Ability to network and socialize with our target customers. Pay Range Max 23.89 Pay Range Min 19.5

Position Overview Essential Duties & Responsibilities Pay Range Min Workspace Description Pay Range Max Pay Range Min