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All job offers Sales Manager

  • Sales Manager

10 Job offers

  • HARRY ROSEN
    HARRY ROSEN
    Summary As a Store Sales Manager at Harry Rosen, you will be responsible for building and developing a team that delivers a superior service experience to our discerning clientele. You will champion the customer experience and drive long-term customer loyalty and conversion through effective team training and development. ResponsibilitiesBuild and develop a team that recognizes their key role in delivering superior service.Focus on driving long-term customer loyalty and conversion by training the team on elevating both in-store and online customer experiences.Demonstrate interest and ability to develop others with a proven track record of coaching and development.Work within various departments such as sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure.Execute business plans and company initiatives individually and through the team.Requirements3+ years of retail experience with leadership capacity in managing a store or department.Strong business acumen in luxury retail.Keen understanding of how to execute business plans and company initiatives.Welcoming and inclusive mindset with a passion for upholding core values.
    Permanent
    Montreal
  • RALPH LAUREN
    Summary The Associate Manager supports the General Manager in developing and executing strategic plans to drive store profitability and maintain brand standards. This role acts as a key decision maker in the GM's absence, focuses on operational excellence, talent development, and delivering an elevated customer experience aligned to brand expectations. Responsibilities Support the General Manager in analyzing business trends and planning store initiativesEducate and coach the team on sales and profit performance toolsCreate and maintain a consistent customer experience aligned to brand standardsAssist in client development strategies and lead community outreach activitiesExecute talent strategy and participate in recruitment and networkingProvide ongoing coaching, feedback and learning opportunities to employeesManage store operations including inventory control and shrink goalsChampion new selling technologies and omnichannel selling techniquesEnsure sales floor and store standards consistently exceed expectationsRequirements College degree or equivalent is a plusRetail management or similar high-volume specialty experience preferredProven track record building and maintaining positive customer and team relationshipsStrong business acumen and planning and prioritization skillsAbility to communicate effectively with customers and store personnelAbility to operate register, stand and walk for extended periods and lift up to 30 lbsWillingness to work a flexible schedule including evenings, weekends and occasional travel
    Permanent
  • HOLT RENFREW
    Summary The Sales Manager leads a team of sellers to drive the customer experience and achieve sales targets while providing an engaging employee experience. This role involves recruiting and developing talent, collaborating with store leadership, and maintaining operational and presentation standards in a luxury retail environment. Responsibilities Achieve sales and customer service targets for assigned areasRecruit select hire and onboard new team membersLead motivate and retain a high performing sales teamCoach employees on standards parameters and performance goalsServe as manager in charge of the store as requiredMaintain merchandise presentation and evaluate inventory performanceImplement customer relationship and loyalty management programsManage payroll expense and staffing coverage to meet business needsEnsure compliance with health safety privacy and cyber security policiesRequirements Minimum of 5 years supervisory experience with accountability for driving salesProven track record of exceeding sales and profit targetsRetail selling experience preferably in a luxury environmentDemonstrated leadership and coaching abilitiesExperience developing client bases and loyalty programsAbility to influence seasonal store planning and identify business opportunitiesKnowledge of health safety and privacy compliance requirements
    Permanent
    Calgary
  • KAO
    The Role: As a Customer Business Manager, you will develop and execute annual and long-term business plans towards the profitable achievement of sales targets/budgets for various Kao Customers. You will drive outstanding marketplace results through data-driven benchmarking, category management and trade marketing strategies and strong business relationships with strategic customers. You will collaborate with strategic customers to build and execute joint business plans that achieve sales and profitability targets while driving category and brand growth. Kao Canada offers a generous benefits package and a competitive salary range of $75,000 - $95,000. What You Will Do: Develop and implement business plans and promotional programs that will achieve the sales budget and increase our market share Negotiate all promotional activity, listings, distribution and shelf placement at the account Negotiate annual business plan and trade terms Analyze a large volume of data with the ability to spot trends and use your interpretation of the numbers to create a positive outcome Regular and routine visits to Account head office to meet with Account personnel Regular retail store visit responsibilities to observe store level dynamics and learn and share insights Overall responsibility for your account P&L What You Will Need Bachelor's degree 1-2+ years of experience in sales and trade marketing management experience in CPG industry Experience in a beauty care environment is preferred with understanding of Hair care and Skin care categories Microsoft Office proficiency Organizational skills Collaborative mindset that works closely with Category Management and Trade Marketing to provide support, develop and advise on decisions and strategic direction for the account How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation. Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/). All qualified, interested employees are encouraged to apply. Kao is an Equal Opportunity Employer. All decisions are made without regard to race, sex, color, national origin, religion, age, disability or veteran status. Kao Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
    Permanent
    Toronto
  • RALPH LAUREN
    Position Overview As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key decision makers in the absence of the General Manager, in addition to owning their duty of responsibility. Success is achieved through operational excellence, optimizing talent and new ways of selling, while ensuring the highest level of brand integrity standards. Essential Duties & Responsibilities Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location Understand and educate your team on sales and profit performance tools and resources Create a consistent customer experience aligned to RL brand expectations by supporting the store vision Assist in the creation of the store client development strategy and lead community outreach in your market Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core, who can deliver the store vision Drive networking and recruitment activities in your store market Actively engage in ongoing talent development conversations, providing employees coaching, feedback and learning opportunities Maintain exceptional productivity standards through managing processes and store execution, including supporting with inventory control and management to achieve store shrink goals.Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result Uphold all company policies and procedures Provide feedback to General Manager & District Director, identifying high profit potential and category business trends for your store market Ensure sales floor and all store standards exceed expectations at all times Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas Pay Range Min Workspace Description Pay Range Max Pay Range Min
    Permanent
    Mirabel
  • CLUB MONACO
    Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Position Overview The Associate Selling Manager contributes to the financial growth of the company by ensuring customer service exceeds beyond expectations, operational integrity in how we operate, and development and promotability of our human resources. He or she will be responsible for support the goals of the company and individual store. The Associate Selling Manager can also have specialty within the store, including merchandising, inventory, or project related. Essential Duties & Responsibilities Clienteling Create and foster a database of Club Monaco customers Implement a Personal Shopper Program Provide unsurpassed customer service at all times Implement a monthly outreach program to update client base as new product reaches the store Brainstorm ideas for in store events Partner with store management team and district manager to execute store events Field customer inquiries, including questions about a specific product, quality issues, return policy questions, etc. Implement a system to track monthly sales, number of inquiries, type of inquires, etc. Lead Product Knowledge sessions for store staff Communicate product and customer feedback to managers Will also assist the SM or GM with the following areas: Operational Duties Responsible for opening and closing the store on designated shifts Ensure monitoring and execution of daily payroll goals Assume Store Manager responsibilities in his or her absence Organize schedules for Assistant, Managers-in-Training, and Stylists Financial To achieve or exceed financial plans through effective planning and execution thereby contributing to the Company’s overall financial results Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals Entrepreneurial innovation to utilize all tools / support available and within framework of business to develop creative approaches to driving the business results Monitors sales and financial results and takes appropriate action at store level and communicates needs to supervisor Ensures store actions optimize sales, merchandise investment, wage investment and minimize stock shortage Ensures disciplined control of all store expenses Leads the store’s business planning process Human Resources To contribute to long term growth through minimum turnover, recruiting high level candidates as needed and maintaining and developing a store team of managers and service associates able to meet service and sales goals Encourages empowerment, reinforces ownership and leads a positive work environment Ensures management and service associates clearly understand and meet job expectations Selects, trains and motivates management and associates to meet their responsibility of a full and functional team Schedules and facilitates training sessions where needed to develop individual and overall team skills and abilities Models and coaches selling service as well as other skills Provides store management and service associates with continuous performance feedback and necessary training to assist them to meet current and future position requirements Inventory Management and Marketing To contribute to Company growth through marketing and inventory management and the achievement of appropriate gross margin return on investments Maximizes inventory to achieve planned sales through actions focused on selling what we own today and communication on what is needed to build the business Assesses and reacts to opportunities provided by competition Ensures operational integrity in routines and practices in how the store works Trains managers and service associates in inventory management and supervises physical inventory count Trains / coaches and audits store management and associates regularly on meeting timelines and standards related to direction on markdowns, promotional set up, merchandising direction, damage processing, consolidations and overall store standards Visual Presentation/Store Maintenance To ensure the Brand Integrity of the company is reflected to customer Trains and supports management and service associates in the planning and supervision of store flips and regular merchandising needs Ensures store works to merchandising/flip calendars Ensures store meets visual merchandising and maintenance standards Policy & Procedures To contribute to the success of the Company’s growth and securing of our assets through implementation of effective Loss Prevention methods and policies and procedures Monitors the application of policies and procedures Models accurate and appropriate knowledge and use of policies and procedures Regular follow up and partnership with LP responsible on audit standards / results / training and actions needed to meet loss prevention standards in conjunction with maintaining service level Reviews and audits all payroll procedures to ensure accurate reporting at store level and reports back to have any corrections made Leadership Attributes To contribute to the building of a customer service driven Company through leadership skills and personal attributes Store Opening/Closing Responsible for all opening and closing procedures of the store on all designated shifts as per the store hours of operations. Note: If one cannot open or close store they are responsible for finding replacement staff and must immediately inform DM/RM.Experience, Skills, and Knowledge ASC requires a minimum of 5 years retail management experience Computer proficiency with MS Office; Outlook, Excel, Word Excellent interpersonal skills supporting a team environment Excellent English communication - verbal and written Excellent time management/project skills Strong planning and organizational skills with a sense of priority for deadlines and attention to detail Ability to recognize and react to changing work demands Comfortable and confident in making effective autonomous (and group) decisions in a timely manner • Goal oriented: ability to stay focused on creating winning results Dedicated to high levels of Customer Service and Sales Productivity Transferability an asset and increases future opportunity on promotability Areas indicating leadership skills such as volunteer work Must be able to work shift standing and walking and be able to lift approx 20 lbs. Required to travel remote areas for business meetings Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions
    Permanent
    Burnaby
  • HOLT RENFREW
    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Sales Manager - Designer Womenswear The Sales Manager leads a team of sellers that drive the customer experience and achieve all sales targets while providing an engaging employment experience. Specific responsibilities include (but are not limited to) the following: · Achieve sales targets for the area of responsibility · Achieve customer service targets and resolve difficult customer issues · Recruit, select, hire and on-board the best talent · Lead, motivate, and retain a team of high-performing employees · Work in collaboration with other store managers to deliver seamless sales/service to customers · Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success · Model leadership behaviours that promote a culture of open communication, employee development and trust · Maintain all Health & Safety practices to code · Oversee Designated Sales Associate / Designated Sales Consultant (DSA/DSC) program within the areas assigned; partner with vendor on PKs, goals, etc. · Recognize and reward extraordinary performance; give feedback and develop performance improvement plans for underperforming employees · Lead team to develop, maintain and grow an active store client base · Implement customer relationship and Loyalty management programming · Serve as manager-in-charge (MIC) of the store as required · Maintain high standards of merchandise presentation at all times · Regularly evaluate inventory performance and develop strategies for improvement · Participate in and influence the development of store seasonal plans · Identify opportunities to drive business · Manage payroll expense while offering appropriate levels of coverage at all times to meet business needs · Maintain day-to-day operational awareness of leased businesses within area to ensure seamless customer service · Comply with all Health & Safety policies and requirements The ideal candidate: · 5 + years supervisory experience with accountability for driving sales · Proven track record of exceeding sales and profit targets · Early adopter / change initiator · Retail selling experience in a luxury environment preferred. · Entrepreneurial spirit The measures of success: · Contribution to financial objectives · Individual objectives linked to the achievement of department goals · Feedback from internal and external clients Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
    Permanent
    Toronto
  • SEPHORA
    At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Job ID: 277056 Store Name/Number: ON-Quinte Mall (1596) Address: 390 North Front St. Unit C7, Belleville, ON K8P 3E1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular - contract You'll love working here... As Interim Talent and Business Manager, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store. Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience. Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient. Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store. Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible. Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary. Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage. We'd love to hear from you if... You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you'll enjoy... The people. You will be surrounded by the best talent in the industry - people you can be proud to work with. The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. Previous value. Sephora Canada strongly believes in equal opportunity for employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics, or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
    Temp/seasonal
    Belleville
  • TALBOTS
    TALBOTS
    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value "WE CARE": We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store. A model of professionalism with strong work ethic, integrity, and respect for others. Customer-centric, understanding how the importance of exceptional service contributes to growing store sales. An educator, coach and mentor that inspires team associates based on their individual strengths. Organized and strategic with the ability to make independent decisions and capable of working in a fast paced ever changing environment. A clear communicator of business-related information, and brand initiatives. Ambitious, enthusiastic and friendly, with the ability to work cooperatively in a diverse work environment. Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays. Have open availability of 40 hours per week. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally. Help customers to look and feel their best by providing style advise based on their specific needs. Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty. Achieve sales and hospitality driven metrics in key measurable areas including: clientelling/outreach, appointment setting, Talbots Classic Awards etc. Reinforce consistent selling and service standards through coaching, training, and accountability. Prioritize daily tasks and responsibilities to meet the needs of the customer, team and business. Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business. Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved. Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws. Develop and maintain positive working relationships that support a productive work environment. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00815 Rideau, ON-Ottawa,ON K1N9J7 Position Type: Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [email protected]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    Permanent
    Ottawa
  • RALPH LAUREN
    Position Overview As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key decision makers in the absence of the General Manager, in addition to owning their duty of responsibility. Success is achieved through operational excellence, optimizing talent and new ways of selling, while ensuring the highest level of brand integrity standards. Essential Duties & Responsibilities Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location Understand and educate your team on sales and profit performance tools and resources Create a consistent customer experience aligned to RL brand expectations by supporting the store vision Assist in the creation of the store client development strategy and lead community outreach in your market Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core, who can deliver the store vision Drive networking and recruitment activities in your store market Actively engage in ongoing talent development conversations, providing employees coaching, feedback and learning opportunities Maintain exceptional productivity standards through managing processes and store execution, including supporting with inventory control and management to achieve store shrink goals.Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result Uphold all company policies and procedures Provide feedback to General Manager & District Director, identifying high profit potential and category business trends for your store market Ensure sales floor and all store standards exceed expectations at all times Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas Pay Range Min 58000 Workspace Description Pay Range: The pay range for this job is $58000 - $91000 annually; actual pay is dependent on experience and geographic location. Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities. Pay Range Max 91000 Pay Range Min 58000
    Permanent
    Delta